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Jobs at Vortex Doors (Now Hiring) — 31 open

Vortex Doors logoVortex Doors

Service Advisor

Eden Prairie, Minnesota, United States · On-site

$33/hr–$46/hr

Mid level

Description As a Service Advisor, your primary responsibility is to provide products and services to Customers, promote long term Customer retention, and follow through with the Internal Customer Service Team to ensure t…

Skills: Sales, Customer Service, Project Management, Clear Communication, Effective Listening

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician - Automatic Door

Livonia, Michigan, United States · On-site

$28/hr–$36/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Door Hardware Configuration, Customer Service

Vortex Doors logoVortex Doors

Service Advisor - Commercial Door

Livonia, Michigan, United States · On-site

$33/hr–$45/hr

Senior

Description Service Advisor Job Description: Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Service Advisor to join our company. We…

Skills: Clear Communication, Effective Listening, Sales, Interpersonal Skills, Project Management

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Roanoke, Indiana, United States · On-site

$25/hr–$35/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Customer Service, Door Hardware Configuration

Vortex Doors logoVortex Doors

Commercial Door Service Advisor

Worthington, Ohio, United States · On-site

$33/hr–$46/hr

Mid level

Description Service Advisor Job Description: Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Commercial Door Service Advisor to join…

Skills: Clear Communication, Effective Listening, Interpersonal Skills, Sales, Customer Service

Vortex Doors logoVortex Doors

Commercial Door Technician

Richland County, South Carolina, United States · On-site

$23/hr–$29/hr

Entry level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are consider…

Skills: Door Installation, Mechanical Aptitude, Troubleshooting, Hardware Configuration, Safety Compliance

Vortex Doors logoVortex Doors

Sales Representative Industrial Commercial Door - Commissioned

Tallahassee, Florida, United States · On-site

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a Industrial Commercial Door Commissioned Sales (Business to Business) Representativ…

Skills: B2B Sales, Lead Generation, Blueprint Analysis, Cost Estimation, Negotiation

Vortex Doors logoVortex Doors

Commercial Door Technician

Commerce, California, United States · On-site

$22/hr–$32/hr

Entry level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are consider…

Skills: Door Installation, Mechanical Aptitude, Troubleshooting, Hardware Installation, Customer Service

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Richland County, South Carolina, United States · On-site

$28/hr–$32/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Door Hardware Configuration, Customer Service

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Oxnard, California, United States · On-site

$26/hr–$37/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Customer Service, Door Hardware Configuration

Vortex Doors logoVortex Doors

Commercial Door Technician

Oxnard, California, United States · On-site

$22/hr–$32/hr

Entry level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are consider…

Skills: Door Installation, Mechanical Aptitude, Troubleshooting, Hardware Configuration, Customer Service

Vortex Doors logoVortex Doors

Commercial Door Technician

San Jose, California, United States · On-site

$22/hr–$32/hr

Entry level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are consider…

Skills: Door Installation, Mechanical Aptitude, Troubleshooting, Hardware Installation, Customer Service

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Jefferson Parish, Louisiana, United States · On-site

$26/hr–$33/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Door Hardware Configuration, Customer Service

Vortex Doors logoVortex Doors

Commercial Door Technician

Anaheim, California, United States · On-site

$22/hr–$32/hr

Entry level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. We are consider…

Skills: Door Installation, Mechanical Aptitude, Troubleshooting, Hardware Installation, Customer Service

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician - Seattle

Kent, Washington, United States · On-site

$25/hr–$36/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Door Hardware Configuration, Customer Service

Vortex Doors logoVortex Doors

Sales Support Specialist

Jackson, Wisconsin, United States · On-site

$25/hr–$30/hr

Mid level

Description Reliable Door and Dock is a leading commercial overhead door and loading dock equipment service and installation company, headquartered in Jackson, WI. We specialize in delivering top-quality service, providi…

Skills: Microsoft Excel, Organization, Attention To Detail, Customer Service, Data Analysis

Vortex Doors logoVortex Doors

Contract Recruiter

Irvine, California, United States · On-site

$32/hr–$35/hr

Mid level

Description Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in …

Skills: Full-cycle Recruitment, Talent Sourcing, Interviewing, Candidate Assessment, Applicant Tracking Systems

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Hayward, California, United States · On-site

$29/hr–$37/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Door Hardware Configuration, Customer Service

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Tampa, Florida, United States · On-site

$26/hr–$33/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Door Installation, Troubleshooting, Mechanical Aptitude, Customer Service, Welding

Vortex Doors logoVortex Doors

Experienced Commercial Door Technician

Bridgeton, Missouri, United States · On-site

$26/hr–$33/hr

Mid level

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…

Skills: Commercial Door Installation, Troubleshooting, Mechanical Aptitude, Door Hardware Configuration, Customer Service

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Showing 1–20 of 31

Vortex Doors logo

Service Advisor

Vortex Doors

Eden Prairie, Minnesota, United States • On-site

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Mid level

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  • $33/hr–$46/hr
  • Full-time
  • high school
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Service Advisor is responsible for managing customer relationships, driving sales through leads and proposals, and overseeing project operations from material ordering to billing. They also provide technical support to technicians and ensure high levels of customer satisfaction and retention.

Requirements

Candidates must have a High School Diploma or GED and at least 2 years of experience as a Level IV Service Technician or CSR II. A valid driver's license, a good driving record, and strong communication skills are required.

Full job description

Description

 As a Service Advisor, your primary responsibility is to provide products and services to Customers, promote long term Customer retention, and follow through with the Internal Customer Service Team to ensure the Customer is satisfied with the work we performed. Must be a Service Technician as a Level IV or a CSR II for the past 2 years to be eligible to apply.

 Duties and Responsibilities: Sales

  • Take calls from Customers calling in new SQs
  • Make contact, qualify and effectively run leads
  • Visit key Customers
  • Target meetings and cold calls on nearby or large businesses

Operations

  • Pricing, proposals and presentation to Customers with follow up
  • Write up Service Orders with proper material lists, scope and hours
  • Identify and order materials for jobs sold
  • Check in material for jobs sold
  • Project management of jobs sold
  • Back checks and in-person jobsite visits
  • Proposal follow up and closing
  • Photo processing and filing
  • Billing review and approval
  • Assist in job board scheduling and management
  • Help order materials for jobs signed in the blue or help CSRs with ordering
  • Assist CSRs with daily/back-bid quotes including chain accounts
  • Help verify and check material in for most SC jobs
  • Order shop and truck stock materials as requested
  • Help with processing and sorting morning paperwork
  • Verify take-off sheet and recommendation info with STs
  • Verify timecard accuracy
  • Fleet maintenance and truck safety check
  • Helps plan and run SC and Safety Meetings
  • Work with Customers to provide accurate and suitable products and services to meet their needs
  • Must have strong sales and excellent customer service skills
  • Great attendance is a must to be eligible to apply
  • Build valuable relationships with all Customers, including key accounts
  • Promote Vortex positively at all times
  • Manages and orders all shop and truck stock
  • Collection visits
  • Monitor and manage on-call schedule
  • Large project and blueprint quoting and project management
  • Satellite SC management (If applicable)
Technical Support
  • Help STs with questions, locating material and staying on schedule
  • Onsite training, problem solving and project launching
  • Handle most tech support
  • Specific training of newer STs as needed
  • Helping with all disputes including in-person PR calls
  • ST warranty coaching and procedure review

Requirements

  

Important Skills:

  • Clear communication: It is essential that you have the ability to communicate clearly and effectively, both verbally and in written form
  • Effective listening: Listening is the key to effective communication. Without the ability to listen carefully to what a Customer is saying, the message could be easily misunderstood and misinterpreted
  • Results driven and passionate about selling: Be passionate about the products and services we provide and strive to provide what’s best for the Customer and the Company
  • Interpersonal skills: Balance Customer’s and Company’s needs to make sure that the Customer is satisfied, and build a reputation as a person who is consistent and direct while still seeking to be helpful
  • Warranty qualifications, (save a warranty)(manage warranty calls)
  • Qualification: 2 years as a Service Technician level IV or 2 years as CSR II
  • To maintain operational consistency and ensure excellent customer service, Service Advisors are expected to adhere to the following attendance and sick leave guidelines of 5 days or less required. Consistent punctuality is required
  • Support daily review procedures.

What you should have:

  • Education: High School Diploma or General Education Degree (GED)
  • Other required knowledge, skills, and abilities:
  • Ability to read, understand, and comprehend documents such as work instructions and procedure manuals
  • Ability to speak effectively and interact with team members and leadership
  • Ability to solve practical problems and deal with a variety of variables in a situation
  • Basic computer knowledge and ability to learn
  • A good driving record with valid driver's license
  • Experience in field service
  • Experience in sales and customer service

Related keywords

Service AdvisorField ServiceCustomer RetentionProject ManagementBlueprint QuotingWarranty CoachingMaterial ProcurementFleet MaintenanceLead QualificationTechnical SupportCSRService Technician

About Vortex Doors

LinkedInVisit site

America’s highest quality and most customer-centric commercial and industrial door services company.

Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1937
Headquarters
Irvine, CA
LinkedIn followers
4,873

Vortex Doors is your industry expert for commercial and industrial door repair services. With our fast, traditional, friendly Customer Service, you can count on us to be there when you need us! Services include: ◾Commercial Roll-Up Door Repair ◾Commercial Overhead Door Repair ◾Commercial Hollow Metal Door Repair ◾Commercial Wood Door Repair ◾Commercial Glass Entrance Door Repair ◾Commercial Gate Repair ◾Commercial Grille Repair ◾Dock Equipment and Leveler Repair ◾Hangar Door Repair ◾Commercial Security Door Repair ◾Specialty Door Repair ◾Board Ups and Glass Replacement Vortex can provide same day service to keep your building safe and secure! We operate 81 self-performing Service Centers with over 490 well-stocked Service Trucks for the fastest response time in the industry. With over 88 years of experience, you can be confident that Vortex will exceed your expectations, and provide you with the most experienced Team of exclusively trained technicians in the industry. Service. Quality. Reliability. Integrity. For your door, dock and gate needs, experience the Vortex difference. Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025

Offices: 20 Odyssey, Irvine, CA 92618, US · 320 Irving Drive, Oxnard, CA 93030, US · 15140 Bledsoe Street, B, Sylmar, CA 91342, US · 11707 W Sam Houston Pkwy S, Houston, Texas 77031, US · 15214 E Fremont Dr, Centennial, Colorado 80112, US

Overhead Warehouse DoorsEntrance DoorsFire DoorsLoading Dock LevelersSecurity GatesAccess Control SystemsAutomatic Entrance DoorsHigh Speed Doorsand Rolling GrillesFacilities Support Services
View all jobs at Vortex Doors

About Vortex Doors

LinkedInVisit site

America’s highest quality and most customer-centric commercial and industrial door services company.

Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1937
Headquarters
Irvine, CA
LinkedIn followers
4,873

Vortex Doors is your industry expert for commercial and industrial door repair services. With our fast, traditional, friendly Customer Service, you can count on us to be there when you need us! Services include: ◾Commercial Roll-Up Door Repair ◾Commercial Overhead Door Repair ◾Commercial Hollow Metal Door Repair ◾Commercial Wood Door Repair ◾Commercial Glass Entrance Door Repair ◾Commercial Gate Repair ◾Commercial Grille Repair ◾Dock Equipment and Leveler Repair ◾Hangar Door Repair ◾Commercial Security Door Repair ◾Specialty Door Repair ◾Board Ups and Glass Replacement Vortex can provide same day service to keep your building safe and secure! We operate 81 self-performing Service Centers with over 490 well-stocked Service Trucks for the fastest response time in the industry. With over 88 years of experience, you can be confident that Vortex will exceed your expectations, and provide you with the most experienced Team of exclusively trained technicians in the industry. Service. Quality. Reliability. Integrity. For your door, dock and gate needs, experience the Vortex difference. Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025

Offices: 20 Odyssey, Irvine, CA 92618, US · 320 Irving Drive, Oxnard, CA 93030, US · 15140 Bledsoe Street, B, Sylmar, CA 91342, US · 11707 W Sam Houston Pkwy S, Houston, Texas 77031, US · 15214 E Fremont Dr, Centennial, Colorado 80112, US

Overhead Warehouse DoorsEntrance DoorsFire DoorsLoading Dock LevelersSecurity GatesAccess Control SystemsAutomatic Entrance DoorsHigh Speed Doorsand Rolling GrillesFacilities Support Services
View all jobs at Vortex Doors

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