Weaverville, North Carolina, United States · On-site
Entry level
Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us…
Patient Access Representative III - Cancer Center Admissions
Greenville, North Carolina, United States · On-site
Mid level
Position Summary Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include performing all pre-arrival duties related …
Greenville, North Carolina, United States · On-site
$16/hr–$21/hr
Entry level
Position Summary The ECU Health Wellness Attendant assists with high quality, safe and efficient customer service, membership, and child care services of the ECU Health Wellness Center. Responsibilities Provides high-qua…
Skills: Customer service, Membership sales, Child care, Data entry, Point of sale
We are hiring a full-time creative, results oriented outside sales Account Manager in Raleigh, NC. Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integri…
Skills: Outside sales, Customer service, Business development, Relationship management, Negotiation
Highlands, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all its services. This is including set-up of each meal period, service of o…
Skills: Food and beverage operations, Staff supervision, Inventory management, Payroll management, Customer service
Highlands, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Summary The Host ensures the smooth running of the greeting process in Madison’s and its outlets. This includes set-up for service, greeting guests, ensuring an …
Highlands, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Highlands, NC 28741The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all its services. This is including set-up of each meal period, service of outlets, creatio…
Skills: Food and beverage operations, Staff supervision, Inventory management, Payroll management, Customer service
Highlands, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Highlands, NC 28741Summary The Host ensures the smooth running of the greeting process in Madison’s and its outlets. This includes set-up for service, greeting guests, ensuring an effective seati…
Charlotte, North Carolina, United States · On-site
$21/hr–$25/hr
Entry level
"Your customer doesn't care how much you know until they know how much you care" Founded in 1976, and based out of Alexandria, VA, Michael and Son Services, Inc. is the premier provider of Electrical, Plumbing, HVAC, and…
Skills: Water extraction, Mold remediation, Scope of work writing, Demolition, Drying equipment monitoring
Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about br…
Skills: Customer service, Retail operations, Inventory management, Team leadership, Staff training
Brand Representative – Premium Optical Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives About Prada & Luxottica Prada and Luxottica are two of the most recognized names in global luxury. Toge…
Highlands, North Carolina, United States · On-site
Entry level$9M raised
Brand Representative – Premium Optical Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives About Prada & Luxottica Prada and Luxottica are two of the most recognized names in global luxury. Toge…
Jacksonville, North Carolina, United States · On-site
Entry level$9M raised
Brand Representative – Premium Optical Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives About Prada & Luxottica Prada and Luxottica are two of the most recognized names in global luxury. Toge…
Waynesville, North Carolina, United States · On-site
Entry level
Store - WAYNESVILLE, NC Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer servi…
Fayetteville, North Carolina, United States · On-site
$10/hr–$14/hr
Entry level
Highland Animal HospitalFayetteville, North Carolina Fast Past Veterinary Clinic looking to hire Full-time Veterinary Assistants. Primary duties include assisting with animal restraint, patient care, assisting doctors, g…
Skills: Animal restraint, Patient care, Veterinary assistance, Client communication, Multi-line phone system
Greenville, North Carolina, United States · On-site
Entry level
Job Type: Regular Work Location: Best Buy 386 - Greenville, NC 27834 Overview: Become a Part-Time HP Retail Sales Associate! Pay: $16.50 per hour + Weekly Performance Bonus (Details below.) Schedule: Up to 15 hours per w…
Job Type: Regular Work Location: Best Buy 1892 - Wilson, NC 27896 Overview: Become a Part-Time HP Retail Sales Associate! Pay: $16.50 per hour + Weekly Performance Bonus (Details below.) Schedule: Up to 15 hours per week…
Wilmington, North Carolina, United States · On-site
$18/hr–$29/hr
Entry level
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex pr…
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
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Full-time
associate degree, high school
Healthcare benefits, Paid leave, Retirement plans, Insurance programs, Education and training assistance
Posted 9d ago
Apply by Jul 30
~40 hrs/week
Responsibilities
The Service Desk Agent I provides Tier I and Tier II technical support via phone and email for proprietary software and hardware. Responsibilities include troubleshooting network issues, managing service tickets, and ensuring client satisfaction through effective technical solutions.
Requirements
Candidates must be U.S. citizens or legal residents with at least one year of IT experience and the ability to obtain a Public Trust clearance. An associate degree in IT or a high school diploma with relevant certifications and experience is required.
Full job description
Overview
Now Hiring at AMERICAN SYSTEMS
Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development.
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success.
Responsibilities
An average day: As Service Desk Agent I, you will perform Tier I and Tier II information technology related help desk duties through phone and email support. You will provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems. Additionally, in this position you will:
Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution.
Maintain and troubleshoot business line applications which could include remote installation or redeployment of software.
Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc.
Provide technical support over the phone and/or via email.
Implement solutions based on client needs, such as ensuring that all hardware and software works properly and is installed or deleted as needed.
Troubleshoot client computer equipment, ensuring it runs correctly, and recover any lost or accidentally deleted data when/if possible.
Meet customer needs and ensure customer satisfaction.
Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation.
Escalate process and policy issues as needed.
Qualifications
As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions.
Must be able to pass federal background investigation and obtain a Public Trust.
Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
One (1) or more years of information technology experience.
Flexible shift availability. The hours of operation will be Monday to Friday – 7:30AM – 7:00PM; Saturday: 7:30AM – 4:00PM; Sunday and Holidays: a small crew will manage Email Tickets from 9am-5pm. Shifts will likely be scheduled eight (8) hours a day, five (5) days a week.
Technical experience with current network hardware, protocols, and standards.
Application support experience.
Knowledge of applicable data privacy practices and laws.
Excellent troubleshooting skills.
Proficiency in Word, Excel, Outlook, database management.
Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.
Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities.
Experience working in a team-oriented, collaborative environment.
Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List.
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $20.00/Hr. - USD $20/Hr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status
Related keywords
Service DeskTier I SupportTier II SupportNetwork HardwareTroubleshootingTicketing SoftwareCisco AnyConnectCisco WebExMicrosoft OfficeBit LockerPublic TrustDatabase ManagementData PrivacyHelp DeskHardware InstallationSoftware Deployment
Supporting national priorities since 1975. We know what's at stake.®
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1975
Headquarters
McLean, Virginia
LinkedIn followers
35,198
Founded in 1975, AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of: Information Technology, Test & Evaluation, Engineering & Analysis, and Training.
With approximately 2,000 employees across the United States, AMERICAN SYSTEMS is known for anticipating and responding rapidly to our customers’ present and future needs. Within the government sector, our focus is on Defense, Federal Law Enforcement, and Federal Healthcare.
Offices: 8260 Greensboro Dr, Suite 600, McLean, Virginia 22102, US
ConsultingC4ISRInformation TechnologyCable Plant InstallationTest and EvaluationTrainingHealthcareAcquisition and Lifecycle Supportand Program Mission SupportInformation Technology
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1857 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 24,318 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1151 of the 24318 open customer service & support positions offer remote or hybrid work (552 remote, 599 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina