Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Summary The Host ensures the smooth running of the greeting process in Madison’s and its outlets. This includes set-up for service, greeting guests, ensuring an …
Skills: Customer service, Reservations management, Communication, Conflict resolution, Attention to detail
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: Highlands, NC 28741The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all its services. This is including set-up of each meal period, service of outlets, creatio…
Skills: Food and beverage operations, Staff supervision, Inventory management, Payroll management, Customer service
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all its services. This is including set-up of each meal period, service of o…
Skills: Food and beverage operations, Staff supervision, Inventory management, Payroll management, Customer service
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: Highlands, NC 28741Summary The Host ensures the smooth running of the greeting process in Madison’s and its outlets. This includes set-up for service, greeting guests, ensuring an effective seati…
Skills: Customer Service, Communication, Reservations Management, Table Management, Conflict Resolution
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Position Type: SeasonalEducation Level: NoneJob Shift: DayJob Category: Entry LevelThe Golf Attendant provides the first and last point of contact with each Memb…
Skills: Customer Service, Valet Operations, Golf Course Etiquette, Problem Resolution, Communication
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: Highlands, NC 28741Summary The Golf Shop Attendant is responsible for creating a welcoming atmosphere and warm, friendly ambiance for Members and Guests. They will ensure cleanliness and organiza…
Skills: Customer Service, Retail Sales, Point of Sale (POS) Software, Tee Time Reservation Software, Inventory Management
Athens, Georgia, United States · On-site
Job DetailsJob Location: Rivet House - Athens, GA 30601Rivet House is a thoughtfully designed boutique hotel in Athens, Georgia. With 50 rooms and a close-knit team, we are committed to delivering a personalized guest ex…
Skills: Housekeeping, Cleaning, Sanitization, Attention To Detail, Guest Service
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: Highlands, NC 28741Position Type: SeasonalEducation Level: NoneJob Shift: DayJob Category: Entry LevelThe Golf Attendant provides the first and last point of contact with each Member and Guest at…
Skills: Customer Service, Valet Operations, Golf Course Etiquette, Problem Resolution, Communication
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Summary The Golf Shop Attendant is responsible for creating a welcoming atmosphere and warm, friendly ambiance for Members and Guests. They will ensure cleanline…
Skills: Customer Service, Retail Sales, Tee Time Management, POS Software, Inventory Tracking
Athens, Georgia, United States · On-site
Job DetailsJob Location: Athens, GA 30601Rivet House is a thoughtfully designed boutique hotel in Athens, Georgia. With 50 rooms and a close-knit team, we are committed to delivering a personalized guest experience roote…
Skills: Housekeeping, Cleaning, Sanitization, Attention To Detail, Guest Service
Highlands, North Carolina, United States · On-site
$18/hr–$19/hr
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Starting Pay: $18–$19 per hour Schedule: Five days per week, 6:00 a.m.–2:00 p.m., with two regular days off Signing Bonus: $2,000—available exc…
Skills: Breakfast and Lunch Preparation, Kitchen Management, Food Safety, Sanitation, Inventory Monitoring
Highlands, North Carolina, United States · On-site
$40k–$46k/yr
Job DetailsJob Location: Highlands, NC 28741Salary Range: $40,000.00 - $46,000.00 Salary/yearSummary We are seeking a talented and experienced Pastry Sous Chef to join our team at Old Edwards Inn and Spa. The Pastry Sous…
Skills: Pastry preparation, Artisan bread baking, Kitchen management, Team supervision, Inventory management
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: Highlands, NC 28741Old Edwards Hospitality Group is seeking a creative and dependable Pastry Cook to join our culinary team. This position assists with preparing high-quality pastries, desserts, …
Skills: Pastry Baking, Dessert Preparation, Bread Baking, Plating, Decorating
Highlands, North Carolina, United States · On-site
$40k–$46k/yr
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Salary Range: $40,000.00 - $46,000.00 Salary/yearSummary We are seeking a talented and experienced Pastry Sous Chef to join our team at Old Edwards Inn and Spa. …
Skills: Pastry Preparation, Artisan Bread Baking, Kitchen Management, Team Supervision, Inventory Management
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: Highlands, NC 28741Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: Human ResourcesOld Edwards Hospitality Group is seeking an experienced Assistant Director of H…
Skills: Employee Relations, Performance Management, Talent Acquisition, Workforce Planning, Leadership Development
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: Human ResourcesOld Edwards Hospitality Group is seeking an experienced Assistan…
Skills: Employee Relations, Performance Management, Talent Acquisition, Workforce Planning, Leadership Development
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Old Edwards Hospitality Group is seeking a creative and dependable Pastry Cook to join our culinary team. This position assists with preparing high-quality pastr…
Skills: Pastry Baking, Dessert Preparation, Bread Baking, Plating, Decorating
Highlands, North Carolina, United States · On-site
$18/hr–$19/hr
Job DetailsJob Location: Highlands, NC 28741Starting Pay: $18–$19 per hour Schedule: Five days per week, 6:00 a.m.–2:00 p.m., with two regular days off Signing Bonus: $2,000—available exclusively for th…
Skills: Breakfast Preparation, Lunch Preparation, Kitchen Management, Food Safety, Sanitation
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Summary Front Desk Supervisor is responsible for overseeing all aspects of the front office operations. They are responsible for maintaining a high level of cust…
Skills: Front Office Management, Customer Service, Staff Coaching, Payroll Management, Problem Resolution
Highlands, North Carolina, United States · On-site
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741The Spa Concierge is responsible for greeting guests, making spa reservations, checking guests in and out of the spa, reviewing spa protocols with guests, recomm…
Skills: Customer Service, Spa Management, Sales, Cash Handling, Communication
Highlands, North Carolina, United States • On-site
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The host is responsible for managing the guest greeting process, maintaining the reservations system, and ensuring table revenue is maximized. They must also provide excellent customer service, handle guest inquiries, and maintain a clean and inviting restaurant environment.
Candidates should have basic knowledge of food and beverage operations and the ability to work effectively in a high-pressure team environment. Strong communication skills and the flexibility to work nights, weekends, and holidays are required.
Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Summary
The Host ensures the smooth running of the greeting process in Madison’s and its outlets. This includes set-up for service, greeting guests, ensuring an effective seating process and great customer service.
Responsibilities
Ensure all tables are properly set prior to seating guests
Maintain seating chart on the reservations system
Ensure table revenue is maximized
Greet and seat properly and issue menus according to company standard
Answer phones and take reservations, always following the correct procedures
Ensure room service ordering procedures are maintained and accurate
Organize and maintain a clean, presentable greeting podium
Ensure menus are clean and prepared before every shift
Be familiar with the hotel facilities, hours of operation and outlet locations
Have attention to detail to ensure the restaurant and host area look inviting for our guests
Due to the nature of this position, confidentiality is always required
Other duties and responsibilities may be assigned at the discretion of the Maître D’
Qualifications
Basic knowledge of food and beverage operations recommended.
The ability to work well with a large group of people in a team environment is required. Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Must maintain composure and objectivity under pressure. Must have the ability to work a flexible schedule including nights, days, weekends, and holidays.
Excellent communication and guest relation skills in English. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
The employee is regularly required to use hands and fingers to type, write, file, etc. The employee regularly required to stand, walk the property, climb stairs, and sit for periods of time. The employee must occasionally lift and/or move up to fifty pounds
Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons. Events often involve loud music.
Offering a unique mountain lifestyle and embracing the true meaning of hospitality
Old Edwards Hospitality Group owns and operates luxury hotels, leisure clubs and private residence communities on the Highlands-Cashiers Plateau of Western North Carolina. Guests unwind in comfort, style and relaxed elegance among premium amenities, tranquil guestrooms, suites, or cottages, farm-fed restaurants, live music venues, craft cocktails and an award-winning destination spa. Just outside the door is the vibrant walking town of Highlands surrounded by the pristine natural playground of the Nantahala National Forest.
Offices: 445 Main Street, Highlands, NC 28741, US
Offering a unique mountain lifestyle and embracing the true meaning of hospitality
Old Edwards Hospitality Group owns and operates luxury hotels, leisure clubs and private residence communities on the Highlands-Cashiers Plateau of Western North Carolina. Guests unwind in comfort, style and relaxed elegance among premium amenities, tranquil guestrooms, suites, or cottages, farm-fed restaurants, live music venues, craft cocktails and an award-winning destination spa. Just outside the door is the vibrant walking town of Highlands surrounded by the pristine natural playground of the Nantahala National Forest.
Offices: 445 Main Street, Highlands, NC 28741, US
