Winston-Salem, North Carolina, United States · On-site
$24/hr
Senior$3.1B raised
Phlebotomist Group Lead - Winston Salem, NC, Monday to Friday, hours vary from 7:00 AM to 7:00 PM Pay range: $24.13+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experi…
Skills: Phlebotomy, Pediatric collections, Geriatric collections, Capillary collections, Data entry
Winston-Salem, North Carolina, United States · On-site
Mid level$33M raised
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Charlotte, North Carolina, United States · On-site
$110k–$120k/yr
Senior
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Winston-Salem, North Carolina, United States · On-site
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Keyholder-Part Time-The Cosmetics Company Store-Carolina Premium-Smithfield, NC
Smithfield, North Carolina, United States · On-site
$17/hr–$29/hr
Entry level$5.2B raised
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Skills: Retail operations, Cash reconciliation, Coaching, Mentoring, Customer service
West Jefferson, North Carolina, United States · On-site
Entry level
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Hanna Imports
Business Development Center REPRESENTATIVE- RALEIGH
Raleigh, North Carolina, United States · On-site
$40k–$60k/yr
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AM/PM Gourmet Coffee Attendant - The Westin Charlotte - $17.51/hr.
Charlotte, North Carolina, United States · On-site
Entry level
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Fayetteville, North Carolina, United States · On-site
$29/hr–$40/hr
Senior
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Asheville, North Carolina, United States · On-site
$20/hr–$21/hr
Entry level$240M raised
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Skills: Sales, Lead management, Conflict resolution, Customer service, Event planning
Charlotte, North Carolina, United States · On-site
$115k–$120k/yr
Senior
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Skills: Property management, Team leadership, Budgeting, Financial management, Sales management
Louisburg, North Carolina, United States · On-site
Entry level$684K raised
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Leadership, Customer service, Team management, Task prioritization, Delegation
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$24/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Well-being programs, Health assessment program, Mental health program
Posted 7d ago
~40 hrs/week
Responsibilities
The Phlebotomist Group Lead oversees daily operations at patient service centers and mobile locations, ensuring accurate and timely specimen collection. They also serve as a mentor and coach to staff while acting as a primary point of contact for leadership and clients.
Requirements
Candidates must have at least seven years of phlebotomy experience, including pediatric and geriatric collections, and possess a valid driver's license. A high school diploma or equivalent is required, along with the ability to work flexible hours and travel to multiple locations.
Full job description
Phlebotomist Group Lead - Winston Salem, NC, Monday to Friday, hours vary from 7:00 AM to 7:00 PM
Pay range: $24.13+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region. The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence. The PSR IV demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. This role is held accountable for Patient Service Center (PSC) and/or In-Office Phlebotomy (IOP) activity in the territory, including opening and closing both PSCs and IOP locations. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Will be required to act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients. They will also act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager. In addition, the PSR IV must portray leadership capabilities and a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR IV must be capable of handling multiple priorities in a high-volume setting.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Related keywords
PhlebotomyPatient Service CenterSpecimen CollectionHealthcareLeadershipOnboardingComplianceCustomer ServiceMedical AssistantParamedicLaboratory TestingBillingLogisticsData EntryClinical OperationsQuality Assurance
Working together to create a healthier world, one life at a time.
Industry
Medical and Diagnostic Laboratories
Company size
10,001+ employees
Founded
1967
Headquarters
Secaucus, NJ
LinkedIn followers
378,722
Total funding
$3.1B
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion.
Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories.
Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients.
Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions.
The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
More information is available at www.questdiagnostics.com.
Language Assistance / Non-Discrimination Notice
Asistencia de Idiomas / Aviso de no Discriminación
語言協助 / 不歧視通知
www.QuestDiagnostics.com/home/nondiscrimination
Offices: 500 Plaza Drive, Secaucus, NJ 07094, US
Diagnostic testing information and servicesClinical testingcancer diagnostics and anatomic pathology servicesGene-based and other esoteric testingand Healthcare information technology solutionsTest and MeasurementHealth DiagnosticsHealth CareNon ProfitClinical Trials
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1817 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $44k–$106k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
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Are there remote or hybrid Customer Service & Support jobs in North Carolina?
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