Mills River, North Carolina, United States · Hybrid
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides …
Skills: Customer Relationship Management, Order Processing, ERP Systems, Microsoft Excel, Account Management
Concord, North Carolina, United States · On-site
Hotel : Concord Rocky River Golf Club6900 Bruton Smith BlvdConcord, NC 28027 Part timeCompensation Range : 12.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and…
Skills: Customer Service, Golf Course Maintenance, Golf Cart Operation, Physical Stamina, Attention To Detail
Gastonia, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Knowledge, Communication, Collaboration, Accountability
Concord, North Carolina, United States · On-site
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Bakery Operations, Food Safety, Inventory Management, Merchandising, Data Analysis
Siler City, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client Relationship Management, Consultative Selling, Financial Solutioning, Consumer Lending, Risk Management
Charlotte, North Carolina, United States · On-site
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, res…
Skills: Pheresis Process, Donor Support, Medical Equipment Operation, Bilingual English/Spanish, Data Entry
Hendersonville, North Carolina, United States · On-site
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Valet Parking, Customer Service, Manual Transmission Operation, Parallel Parking, Luggage Handling
Fayetteville, North Carolina, United States · On-site
Store - FAYETTEVILLE, NC The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, t…
Skills: Merchandising, Operational execution, Inventory management, Workload planning, Visual merchandising
Tempe, Arizona, United States · Remote Solely
$28/hr–$54/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: HVAC systems, Building automation systems, Remote diagnostics, Troubleshooting, Programming
Rutherfordton, North Carolina, United States · On-site
Anticipated End Date: 2026-08-28 Position Title: Onsite DSS Community Engagement Navigator - Rutherford County Job Description: Onsite DSS Community Engagement Navigator Location: Onsite: This role requires associates to…
Skills: Social work, Case management, Care planning, Communication, Problem-solving
Greensboro, North Carolina, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Pet grooming, Animal handling, Breed standards, Time management, Customer service
Winston-Salem, North Carolina, United States · On-site
$18/hr–$28/hr
Department: 11903 Wake Forest Baptist Medical Center - Food and Nutrition Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 4-hour or 8-hour shifts between the hours of …
Skills: Food Service, Customer Service, Food Safety, Sanitation Procedures, Cash Handling
Omaha, Nebraska, United States · On-site
$32/hr–$43/hr
Job Description: Pacific Life is seeking talented Operations Quality Assurance Specialists to join our Consumer Markets Division in Omaha, NE or Charlotte, NC. In this role, you will play a critical part in ensuring the …
Skills: Claims processing, Quality assurance, Auditing, Compliance, Operational risk
West End, North Carolina, United States · On-site
Store 2723841: 2120 Juniper Lake Rd, West End, North Carolina 27376 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a…
Skills: Customer service, Cashiering, Sales, Communication, Problem solving
Ashe County, North Carolina, United States · On-site
At Ashe Memorial Hospital, we are driven by our Mission Statement, "To meet the needs of the community by delivering patient-centered, high quality health care." “To meet the needs of the community by delivering patient-…
Skills: Patient care, Medical terminology, Insurance verification, Appointment scheduling, Electronic medical records
Spruce Pine, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Incident response, Access control, Reporting
Charlotte, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security, Access control, Customer service, Emergency response, Patrolling
Kinston, North Carolina, United States · On-site
$45k–$100k/yr
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $45000 – $100000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is th…
Skills: Sales, Customer service, Relationship building, Negotiating, Follow-up skills
Washington, North Carolina, United States · On-site
$45k–$100k/yr
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $45000 – $100000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is th…
Skills: Sales, Customer service, Negotiation, Relationship building, Communication
Washington, North Carolina, United States · On-site
$45k–$100k/yr
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $45000 – $100000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is th…
Skills: Sales, Customer service, Negotiating, Relationship building, Communication skills
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Act as the primary point of contact for assigned customers to build long-term relationships and ensure smooth order fulfillment. Coordinate with internal teams like Supply Chain and Logistics to resolve customer issues and maintain accurate documentation.
Requires a high school diploma and 3-5 years of experience in customer service or B2B support, preferably within manufacturing or supply chain environments. Candidates must be proficient in ERP systems and Microsoft Office, demonstrating strong organizational and communication skills.
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
Learn more about us as a workplace upm.com/careers
UPM Adhesive Materials is looking for a Customer Service Representative to join our team in Mills River, North Carolina.
"Our customers count on us to be responsive, knowledgeable, and easy to do business with. We're looking for someone who enjoys building relationships, solving challenges, and working collaboratively to create positive customer experiences every day. If you take pride in helping customers and colleagues succeed, you'll be a valued member of our team." - Kyle Spielberg, Customer Service Manager, North America.
Act as the main point of contact for assigned customers, providing reliable service and building strong, long-term relationships based on trust
Work closely with Territory Sales Managers, Supply Chain, Planning, Logistics, and Operations teams to support customer needs and ensure smooth order fulfillment
Process customer orders accurately and monitor progress from order entry through delivery as well as recording and executing on administrative claims sent from our customers
Keep customers informed about order status, delivery schedules, product availability, and any potential supply impacts
Respond to customer inquiries related to products, pricing, technical information, shipping, and order documentation
Resolve customer issues by coordinating solutions with internal stakeholders and following up to ensure timely outcomes
Identify opportunities to improve customer experience through proactive communication and continuous improvement initiatives
Maintain accurate customer records and documentation in company systems
Support day-to-day customer service activities, including shipping documentation, tracking information, and other administrative tasks
Crosstrain with colleague accounts in order to provide seamless coverage in the event of vacations or unexpected illness
High school diploma required; an Associate's or Bachelor's degree is an advantage
Experience in customer service, account management, inside sales support, or business-to-business customer support, typically gained over 3–5 years
Experience in manufacturing, industrial, packaging, paper, chemical, or supply chain environments is beneficial
Committed to building positive customer relationships and delivering high-quality service
Strong written and verbal communication skills
Well organized, with the ability to manage multiple priorities and meet deadlines
Comfortable using ERP systems, Microsoft Office applications (particularly Excel), and customer relationship management tools
Demonstrates accountability, attention to detail, and a proactive approach to work
Works effectively with others and contributes to a culture of collaboration and continuous improvement
A meaningful job: We have an inspiring purpose “We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.
A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Comprehensive benefit package: UPM’s benefit package includes medical, dental and vision insurance, paid time off and a 401(k) retirement plan.
Learn about our Rewarding and our Ways of working
The position is based in Mills River, North Carolina. This position offers a hybrid working model, combining remote work from home with regular on-site collaboration in Mills River, North Carolina.
The position holder will report to Customer Service Manager, North America.
To apply, please submit your CV and cover letter by August 14, 2026. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.
For support with submitting your application, please contact our HR Services at careers@upm.com or tel. +18777235247.
Learn more about how to apply from our Careers page.
Only candidates authorized to work within the United States without sponsorship will be considered.
UPM North America is an Equal Opportunity Employer.
UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,800 people worldwide, with annual sales of approximately €10.3 billion. Our shares are listed on Nasdaq Helsinki Ltd.
UPM – we renew the everyday
Read more: upm.com
Follow us on LinkedIn | Facebook | YouTube | Instagram | X | #UPM #materialsolutions #WeRenewTheEveryday
UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,800 people worldwide, with annual sales of approximately €10.3 billion. Our shares are listed on Nasdaq Helsinki Ltd. UPM – we renew the everyday.
Offices: Alvar Aallon katu 1, PO Box 380, Helsinki, FI 00101, FI · Alvar Aallon katu 1, Helsinki, Southern Finland 00100, FI
Based on 1770 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $44k–$105k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 23,878 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 1127 of the 23878 open customer service & support positions offer remote or hybrid work (551 remote, 576 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
