Northbridge, Massachusetts, United States · On-site
$16/hr–$31/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please not…
Skills: Patient Scheduling, Insurance Verification, Medical Transcription, Microsoft Office Suite, Customer Service
Danvers, Massachusetts, United States · On-site
$72k–$112k/yr
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leader…
Skills: Store Management, Retail Operations, Staff Training, Performance Management, Payroll Administration
Danvers, Massachusetts, United States · On-site
$21/hr–$33/hr
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…
Skills: Store Management, Supervision, Payroll Administration, Recruiting, Expense Control
Somerset, Massachusetts, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 0062 - Somerset, MA - SOMERSET, MA 02726Position Type: Part TimeSalary Range: $15.00 - $16.00 HourlySales Associates are responsible for delivering world class service, achieving sales goals and …
Skills: Customer Service, Sales Techniques, Merchandising, POS Systems, Microsoft Office
Chelmsford, Massachusetts, United States · On-site
$26/hr–$42/hr
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Supervision, Training and Development, Safety Compliance, Account Productivity, Customer Service
West Springfield, Massachusetts, United States · On-site
$72k–$112k/yr
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leader…
Skills: Store Management, Retail Operations, Staff Training and Development, Payroll Administration, Expense Control
Sandwich, Massachusetts, United States · On-site
$22/hr–$29/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurs…
Skills: Patient Care, Phlebotomy, EKG, Vitals Monitoring, EMR Systems
Worcester, Massachusetts, United States · On-site
$55k–$78k/yr
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti…
Skills: Restaurant Management, P&L Management, Recruiting, Staff Training, Sales Forecasting
Mansfield, Massachusetts, United States · On-site
$18/hr–$20/hr
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food Preparation, Sanitation, Kitchen Safety, Cash Handling, Inventory Management
Framingham, Massachusetts, United States · On-site
$58k–$82k/yr
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti…
Skills: Restaurant Management, P&L Management, Recruiting, People Development, Food Safety
Woburn, Massachusetts, United States · On-site
$17/hr–$18/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Technology, Basic Arithmetic, Merchandising, Inventory Replenishment
London, England, United Kingdom · On-site
$170k–$268k/yr
Global Head of Client Engineering, Managing Director About the Job Who We Are Looking For We are seeking a senior leader to establish and lead a new Client Engineering team within GLFX. This organization will operate bet…
Skills: Client Engineering Leadership, FX Markets, Electronic Trading Platforms, Financial Technology, Client Onboarding
Swampscott, Massachusetts, United States · On-site
$58k–$82k/yr
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti…
Skills: Restaurant Management, P&L Management, Recruiting, People Development, Food Safety
Dennis, Massachusetts, United States · On-site
Job description: Pelham Hospitality is hiring year-round Food-Runners/Bussers! We invite you to come join a company that is dedicated to you as an individual as well as our company success! Pelham Hospitality prides itse…
Skills: Communication, Table Resetting, Food Delivery, Teamwork, Time Management
Dedham, Massachusetts, United States · On-site
$50k–$64k/yr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Inventory Management, Fulfillment Execution, People Leadership, Operational Excellence, Merchandising
Danvers, Massachusetts, United States · On-site
$21/hr–$33/hr
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…
Skills: Store Management, Retail Operations, Staff Supervision, Payroll Administration, Expense Control
West Springfield, Massachusetts, United States · On-site
$21/hr–$33/hr
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…
Skills: Store Management, Supervision, Retail Operations, Payroll Administration, Recruiting
Holyoke, Massachusetts, United States · On-site
Maloney Properties – Voted “Best Place to Work” by its employees for 11 years! About Us Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property manage…
Skills: Phone Handling, Visitor Greeting, Work Order Entry, Application Processing, Recertification Assistance
Weymouth, Massachusetts, United States · On-site
Experienced Drain Technician Join the Boston Standard Team! At Boston Standard Plumbing, Heating & Electrical, we're raising the bar for residential home services. We're growing our Drain & Pipe Rehabilitation Division a…
Skills: Drain Cleaning, High-pressure Water Jetting, Mechanical Descaling, Sewer Camera Inspections, Troubleshooting
Hull, Massachusetts, United States · On-site
Take 5 Oil It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Shop Manager is responsible for overseeing daily shop…
Skills: Shop Management, Vehicle Maintenance, Team Leadership, Customer Experience, Operational Oversight
Northbridge, Massachusetts, United States • On-site
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Provides administrative and clerical support to medical staff, including patient scheduling, registration, and documentation management. Facilitates communication between patients and caregivers while handling billing tasks and office operations.
Requires a high school diploma and proficiency in Microsoft Office with strong organizational skills. Preference is given to candidates with vocational training in medical assisting and one year of healthcare office experience.
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Secretary, Medical Admin provides administrative and clerical support to physicians, advanced practice providers, and clinical staff. This position coordinates patient scheduling and registration, manages medical and administrative documentation, facilitates communication among caregivers, patients, and external partners, and performs a variety of business and office functions to support the smooth daily operations. The Secretary, Medical Admin ensures all work is performed with a high degree of professionalism, confidentiality, accuracy, and customer service.II. Major Responsibilities
1. Patient Scheduling, Registration, and Coordination
• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
• Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
• Assists with new patient intake, including collecting demographic and insurance information.
• Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2. Communication and Customer Service
• Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
• Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
• Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
• Escorts patients to examination rooms and chaperones examinations as required.
3. Documentation, Transcription, and Correspondence
• Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
• Proofreads and edits materials for grammar, spelling, format, and style.
• Composes or prepares standard letters and forms for review.
• Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4. Billing and Financial Processing
• Collects patient copayments, processes payments, and maintains records for daily deposits.
• Performs on-site charge entry for submission to billing.
5. Office and Administrative Operations
• Prepares and processes routine administrative paperwork, such as expense and purchase requisitions, and time sheets, ensuring timely submission.
• Maintains confidential files and records for medical and administrative purposes; coordinates retrieval of records as needed.
• Monitors office supply inventory and ensures basic maintenance of office equipment.
All responsibilities are essential job functions.
III. Position Qualifications
License/Certification/Education:
Required:
1. High School diploma or equivalent.
Preferred:
1. Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1. Proficiency in Microsoft Office Suite.
2. Strong organizational, communication, and customer service skills.
3. Ability to maintain confidentiality of patient and organizational information.
4. Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1. 1 year of experience in a medical office or healthcare setting.
2. Proficiency in electronic health record (EHR) systems.
3. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
The Relentless Pursuit of Healing
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts. Through pain and pandemics, our commitment to our communities never wanes. We use knowledge and innovation to create breakthrough medicine, to create jobs, and to make life better for those we serve. We are leaders in the training of physicians and those who work in every facet of health care. We make outstanding care accessible for all, regardless of ability to pay. We stand for quality, compassion, dignity, opportunity and fairness. And we are relentless in our pursuit of healing. UMass Memorial Health is the largest health care system in Central Massachusetts. We are the clinical partner of the University of Massachusetts Chan Medical School, with access to the latest technology, research and clinical trials. UMass Memorial Health: Locations in Central Massachusetts Our locations include: • UMass Memorial Medical Center (Worcester) • UMass Memorial Health – HealthAlliance-Clinton Hospital (Fitchburg, Clinton and Leominster) • UMass Memorial Health – Marlborough Hospital (Marlborough) • UMass Memorial Health - Harrington (Southbridge, Webster) • UMass Memorial Health - Milford Regional (Milford) • Community Healthlink (Worcester, Leominster) We have an affiliation with CareWell Urgent Care to provide regional urgent care services. Also, the UMass Memorial Medical Group provides high quality, low-cost outpatient surgery services at The Surgery Center in Shrewsbury. UMass Memorial Health Care by the numbers: 2,400 physicians on our active medical staff 3,000 registered nurses 20,000 total employees 1,200 beds in our hospitals
Offices: Worcester, Massachusetts, US
Based on 2622 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,888 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1357 of the 16888 open customer service & support positions offer remote or hybrid work (476 remote, 881 hybrid).
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