Framingham, Massachusetts, United States · On-site
$58k–$82k/yr
Mid level$500M raised
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Skills: Restaurant Management, P&L Management, Recruiting, People Development, Food Safety
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$17/hr–$22/hr
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Entry level
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Southborough, Massachusetts, United States · On-site
$85k–$90k/yr
Mid level$2.0B raised
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$58k–$82k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Retirement savings plan, 401k, Quarterly bonus program
Posted 15d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
The General Manager is responsible for the full employee lifecycle, including recruitment, training, and performance management of the restaurant team. They oversee day-to-day operations, financial success, and guest experience to ensure high standards of hospitality and food safety.
Requirements
Candidates must have previous restaurant management experience, specifically in P&L management, scheduling, and recruiting. The role requires the physical ability to stand for 10 hours and lift up to 50lbs in a fast-paced kitchen environment.
Full job description
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn more!
WHAT’S IN IT FOR YOU
Medical, dental, and vision insurance & retirement savings plan
Quarterly bonus program
Opportunities for people development bonuses
Tuition assistance (subject to eligibility requirements)
Career growth (need we say more?)
Paid time off
Holiday closures
WHAT YOU’LL DO
Be guest obsessed – uphold top-notch standards of excellence and hospitality
Ensure speed of service, accuracy, and positive guest obsessed experience
Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
Direct our team members to deliver accurate and on-time digital orders
Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
Ensure the dining room remains clean and the restaurant is always guest-ready
Uphold food safety, operational, and compliance standards
Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation
WHAT YOU’LL BRING TO THE TABLE
A Guest Obsessed passion for hospitality
Friendly and enthusiastic attitude
Genuine enthusiasm for people development and leading others
Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $58,000.00–$82,000.00. You are also eligible for quarterly cash bonuses based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.
Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,800 restaurants in the United States, Canada, the United Kingdom, France, Germany, Kuwait, and United Arab Emirates and it is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With over 130,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit CHIPOTLE.COM.
Offices: 610 Newport Center Dr, Newport Beach, California 92660, US · 500 Neil Ave, Columbus, Ohio 43215, US
Burritosbowlsand tacos and salads.HospitalityRestaurantsFood and Beverage
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2622 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,888 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1357 of the 16888 open customer service & support positions offer remote or hybrid work (476 remote, 881 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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