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Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Prescription Drug Benefits, Life Insurance, Flexible Spending Accounts
Posted 16d ago
~40 hrs/week
Responsibilities
The Project Specialist manages order entry, billing, and coordination of fixture packages and gear releases to ensure customer satisfaction. They are responsible for producing project reports and expediting deliveries with suppliers to maintain on-time performance.
Requirements
A high school diploma or GED is required, while a four-year degree and 2-3 years of electrical industry customer service experience are preferred. Proficiency in SAP and Microsoft Office is necessary for the role.
Full job description
Make a difference.
Position Description: Customer Project Specialist I
Version Dated: March 2026
Grade: C1
Job #: 90020311
FLSA Status: Non-Exempt
Location: Branch
Purpose
Serve as key member of branch project management team and proficient user of SAP to ensure customer satisfaction, taking a proactive approach to servicing Company customers on project orders.
Responsibilities
Perform order entry of job lot orders, including order acknowledgements to customers.
Coordinate fixture package and gear releases, including expediting of drawings and approvals, updating shipping schedules to customers, expediting deliveries with suppliers, and coordinating warehouse deliveries to ensure on time performance.
Execute accurate job lot billing to customers utilizing software and process supplier invoices on projects for payment.
Proactively produce various reports to customers and suppliers from project software throughout project period.
Requirements
Minimum Job Requirements
No experience required: Entry level position
High school diploma or GED required
Preferred Job Requirements
2-3 years of experience preferred: Some customer service experience in a related electrical industry preferred
Four-year degree preferred
Knowledge, Skills, Abilities
Knowledge
Knowledge of the Company's products and services
Knowledge of Microsoft Word and Excel
Knowledge of SAP
Skills
Oral and written communication skills
Customer service skills
Abilities
Ability to work with all levels of employees and management both internally and externally
Ability to be detail oriented
Working Conditions
Traditional office environment.
This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.
Work Shift and Hours: Monday - Friday, 8:00am - 5:00pm
Compensation Details: The expected pay rate for this position is starting at $23.00 per hour depending on experience.
TheValue of Graybar:
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Apply now and find out what’s next for you.
Equal Opportunity Employer/Vet/Disabled
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Related keywords
SAPProject ManagementOrder EntryElectrical IndustryJob Lot BillingCustomer ServiceMicrosoft WordMicrosoft ExcelSupply ChainExpediting
Graybar, a Fortune 500 corporation and one of the largest employee-owned companies in North America, is a leader in the distribution of high quality electrical, communications and data networking products, and specializes in related supply chain management and logistics services. Through its network of 290 North American distribution facilities, it stocks and sells products from thousands of manufacturers, helping its customers power, network and secure their facilities with speed, intelligence and efficiency. For more information, visit www.graybar.com or call 1-800-GRAYBAR.
Offices: 34 N. Meramec Ave, St. Louis, Missouri 63105, US
Distributor of Electrical and Communication Products and ServicesSupply Chain ManagementWholesaleElectrical DistributionRetail and wholesale
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