Sales Representative - Up to $2,000 Sign-On Bonus!
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$28/hr–$30/hr
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Sales Representative - Up to $2,000 Sign-On Bonus!
Chicago, Illinois, United States · On-site
$28/hr–$30/hr
Entry level$2M raised
About Entyre Care At Entyre Care, we believe family caregivers are heroes—and they deserve a system that treats them like it. Our mission is simple and urgent: to help families care for their loved ones at home with dign…
Skills: Customer service, Inside sales, Call center operations, Communication skills, HubSpot CRM
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$28/hr–$30/hr
Full-time
Sign-on bonus
Posted 18d ago
~40 hrs/week
Responsibilities
The Sales Representative will manage inbound and outbound calls to qualify prospective families and convert them into appointments for clinical care teams. They are also responsible for maintaining accurate customer records in the CRM and meeting established sales quotas and performance metrics.
Requirements
The ideal candidate is a results-oriented communicator with a strong sales mindset and experience in customer service or call center environments. Proficiency in CRM software and Microsoft Office is preferred, along with a compassionate approach to helping families navigate care decisions.
Full job description
About Entyre Care
At Entyre Care, we believe family caregivers are heroes—and they deserve a system that treats them like it.
Our mission is simple and urgent: to help families care for their loved ones at home with dignity, stability, and the financial support they deserve.
We're rebuilding the long-term care experience from the ground up by delivering exceptional support at speed, eliminating unnecessary friction for families, and operating with ownership, compassion, and excellence that sets a new standard for the industry.
If you're looking to join a mission-driven team that moves with urgency, serves with heart, and is committed to creating transformational outcomes for families, we'd love to meet you.
About the Role
We're looking for a highly motivated, results-driven Enrollment Specialist to join our growing Customer Experience team.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys connecting with people, and is passionate about delivering exceptional customer experiences while achieving ambitious sales goals.
As a Sales Representative, you'll serve as the first point of contact for prospective families, guiding them through the initial eligibility process and helping them understand how Entyre Care can support them. You'll manage a high volume of inbound and outbound calls, qualify prospective customers, and convert opportunities into appointments for our Nurses and Care Managers.
We're seeking compassionate, empathetic, and ambitious individuals who combine strong communication skills with a sales mindset and enjoy making a meaningful difference in people's lives.
Key Responsibilities
Deliver exceptional customer service while conducting eligibility assessments for prospective clients, healthcare providers, and other stakeholders via phone and email.
Handle a high volume of inbound and outbound calls with prospective families interested in learning more about Entyre Care's services.
Build rapport with prospective customers by understanding their needs, challenges, and goals to determine eligibility and service fit.
Successfully qualify and convert prospective customers into appointments for our clinical care teams.
Accurately maintain customer records, notes, and follow-up activities within HubSpot CRM.
Consistently achieve or exceed sales quotas, KPIs, and performance metrics.
Analyze customer feedback and collaborate with cross-functional teams to continuously improve the customer journey.
Prepare and maintain documentation, reports, and data using Microsoft Excel, Word, and Outlook.
Ensure all customer interactions comply with healthcare regulations, internal policies, and industry best practices.
Demonstrate exceptional attention to detail while taking ownership of assigned tasks to ensure timely and accurate completion.
What We're Looking For
We're looking for someone who is:
Results-oriented with a strong sales mindset and a passion for exceeding goals.
An outstanding communicator with excellent phone etiquette and interpersonal skills.
Compassionate, empathetic, and genuinely motivated to help families navigate important care decisions.
Comfortable managing a high volume of customer interactions in a fast-paced environment.
Highly organized with exceptional attention to detail.
A proactive self-starter who takes ownership and thrives in a collaborative team environment.
Adaptable and eager to learn new processes, systems, and healthcare programs.
Preferred Qualifications
Previous experience in customer service, inside sales, call center, or customer success roles.
Experience managing a high volume of inbound and outbound calls.
Familiarity with CRM platforms, preferably HubSpot.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Experience in healthcare, insurance, or human services is an advantage, but not required.
How We Operate – Non-Negotiable:
“Insanely Great” for Families – Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
Speed is King – Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
Act Like Owners – Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.
We’ve been made aware of individuals falsely claiming to represent Entyre Care using lookalike email addresses (eg @entyrecareers.com). Please note that all legitimate emails from our team come from @entyrecare.com or @entyre.de. We will never ask for sensitive information or conduct interviews via messaging apps or social media.
From our headquarters in Berlin, we develop the technology, products, and growth strategies behind three brands: Pflegewegweiser (Switzerland), the Pflegewegweiser Shop (medical supplies), and Entyre Care (United States). Our platform connects family caregivers with compensation programs — streamlining enrollment, training, and ongoing support through technology.
In the US, our dedicated product team builds the Hub — a self-service platform enabling caregivers to onboard, manage their care journey, and access services independently.
We are a tech company solving one of the most pressing challenges of our time: enabling people to receive dignified care at home, delivered by the people who know them best — their families.
Backed by HV Capital, Heal and others.
450+ team members across Berlin, Boston, and Zurich.
We're hiring: entyre.io
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