Jobs at The Millennium Group, Where Service Matters (Now Hiring) — 50 open

The Millennium Group, Where Service Matters

Facilities Service Desk Specialist

Omaha, Nebraska, United States · On-site

Entry level

Skills: Ticketing System Management, Customer Service, Meeting Space Scheduling, Microsoft Office, Outlook Calendaring

The Millennium Group, Where Service Matters

Project Customer Services Representative- Triage Team

O’Fallon, Missouri, United States · On-site

$17/hr–$18/hr

Entry level

Skills: Triage, Personal Lines Insurance, Customer Service, Decision Making, Multi-application Navigation

The Millennium Group, Where Service Matters

CRE Coordinator

Birmingham, Alabama, United States · On-site

$20/hr–$21/hr

Mid level

Skills: Facilities Management, Vendor Management, Customer Service, Work Order Management, Invoice Processing

The Millennium Group, Where Service Matters

Office Services & Hospitality Manager

New York, New York, United States · On-site

$60k–$70k/yr

Senior

Skills: Office Management, Hospitality Management, Facilities Coordination, Vendor Management, Microsoft Office

The Millennium Group, Where Service Matters

Office Service Associate NJ Floater

Holmdel Township, New Jersey, United States · On-site

$16/hr–$17/hr

Mid level

Looking for a reliable and self-motivated candidate that would be On-Call when there is a need for coverage our local accounts. Would be able to communicate effectively with many different types of people along with will…

Skills: Mailroom Operations, Shipping and Receiving, Customer Service, Microsoft Office, Postal Regulations

The Millennium Group, Where Service Matters

Mail Services Associate 8AM – 430PM

New York, New York, United States · On-site

$16/hr–$17/hr

Entry level

Skills: Mail Sorting, Distribution, Courier Shipping, Data Entry, Inventory Control

The Millennium Group, Where Service Matters

Office Services Associate

Janesville, Wisconsin, United States · On-site

Mid level

Skills: Customer Service, Mail Processing, Microsoft Word, Microsoft Excel, Microsoft Outlook

The Millennium Group, Where Service Matters

Office Services Coordinator

Frisco, Texas, United States · On-site

$22/hr–$23/hr

Entry level

Skills: Communication Skills, Facility Management, Mailroom Operations, Shipping And Receiving, Inventory Management

The Millennium Group, Where Service Matters

Facilities/Maintenance Associate

New York, New York, United States · On-site

$23/hr–$25/hr

Entry level

Skills: Facilities Maintenance, Inventory Management, Customer Service, Furniture Assembly, Janitorial Duties

The Millennium Group, Where Service Matters

PT Mail Service Associate (3:30PM -7:30PM M_F)

Charlotte, North Carolina, United States · On-site

$16/hr–$17/hr

Mid level

Skills: Mail Processing, Digital Scanning, Customer Service, Microsoft Word, Microsoft Excel

The Millennium Group, Where Service Matters

Part-Time Office Services Associate 9AM to 1PM

Union City, Georgia, United States · On-site

$16/hr–$17/hr

Entry level

Skills: Mail Distribution, Data Entry, Inventory Control, Customer Service, Courier Shipping

The Millennium Group, Where Service Matters

Office Service Associate (Floater)

New York, New York, United States · On-site

$18/hr–$20/hr

Entry level

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services …

Skills: Customer Service, Reception, Mailroom Operations, Postal Regulations, Microsoft Word

The Millennium Group, Where Service Matters

Senior Mail Services Associate

Washington, District of Columbia, United States · On-site

$23/hr–$25/hr

Senior

Skills: Mail Processing, Print Services, Customer Service, Microsoft Office, Document Scanning

The Millennium Group, Where Service Matters

Workplace Experience Concierge Manager

New York, New York, United States · On-site

$60k–$70k/yr

Senior

Skills: Office Management, Customer Service, Microsoft Office, Facilities Coordination, Vendor Management

The Millennium Group, Where Service Matters

Receptionist

Santa Monica, California, United States · On-site

$24/hr–$24/hr

Mid level

Skills: Customer Service, Phone Etiquette, Microsoft Word, Microsoft Excel, Microsoft Outlook

The Millennium Group, Where Service Matters

Mail Services Associate 9AM-530PM

Shoreview, Minnesota, United States · On-site

$19/hr–$20/hr

Entry level

Skills: Mail Sorting, Data Entry, Inventory Control, Microsoft Word, Microsoft Excel

The Millennium Group, Where Service Matters

Mail Services Associate 9AM-530PM

Shoreview, Minnesota, United States · On-site

$19/hr–$20/hr

Entry level

Skills: Mail Sorting, Distribution, Courier Processing, Data Entry, Inventory Control

The Millennium Group, Where Service Matters

Mail & Copy Associate 8AM-5PM

Chicago, Illinois, United States · On-site

$18/hr–$22/hr

Mid level

Skills: Customer Service, Multitasking, Professional Communication, Microsoft Excel, Microsoft Outlook

The Millennium Group, Where Service Matters

Mail Services Associate

Overland Park, Kansas, United States · On-site

$15/hr–$15/hr

Entry level

Skills: Mail Processing, Data Entry, MS Office, Package Handling, Postage Machine Operation

The Millennium Group, Where Service Matters

Part time Mail Services Associate 7AM-1PM

Jacksonville, Florida, United States · On-site

$16/hr–$17/hr

Mid level

Skills: Mail Processing, Digital Scanning, Microsoft Word, Microsoft Excel, Microsoft Outlook

Facilities Service Desk Specialist

The Millennium Group, Where Service Matters

Omaha, Nebraska, United States • On-site

Apply

Entry level

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Full-time
high school
Posted 2d ago
~40 hrs/week

Responsibilities

The specialist serves as the primary point of contact for North America locations, managing work order tickets and scheduling configurable meeting spaces. They are responsible for dispatching tasks to field teams and ensuring timely resolution of employee requests.

Requirements

A high school diploma and customer service experience are required, with a preference for 1-2 years of ticketing system experience. Candidates must be proficient in Microsoft Office and comfortable working in a high-volume, phone-based environment.

Full job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Summary:

The Associate serves as the primary point of contact for all North America locations, responding to employee phone calls and emails and creating work order tickets as needed. This role manages daily call and email volume, dispatches work through the ticketing system, schedules large configurable meeting spaces, and provides timely, accurate support to employees and field teams. The associate delivers world‑class customer service, ensures adherence to service standards, and supports reporting, follow‑up, and operational coordination across the facilities organization.

Responsibilities

Ticket Management

Respond to phone calls and emails from employees across all North America client locations.
Create, dispatch, and manage work order tickets using the ticketing system.
Follow up daily via phone on meeting setup requests and overdue work tickets.
Process and release scheduled preventive maintenance (PM) work orders at the start of each month.
Provide help desk data for monthly reporting and assist with ticket analysis.
Ensure all emails are responded to within two hours during core business hours.
Maintain accurate logs, records, and activity documentation.

Meeting Space Scheduling

Schedule all large, configurable meeting spaces based on employee requirements.
Coordinate with facilities teams to ensure proper setup and timely execution.

Operational Support

Deliver reports to the Engineering team for assignment and reassign work orders as needed.
Maintain daily communication with field facilities teams to support ticket closure and operational needs.
Pull and analyze ticket reports using Ticketing System to identify trends and support continuous improvement.
Ensure all procedures and service standards are followed consistently.
Complete ongoing training to stay current on products, services, and policy updates.
Perform other duties as assigned.

Customer Service

Provide world‑class customer service and build strong customer satisfaction and loyalty.
Strive for one‑call resolution and deliver timely, effective solutions.
Maintain a positive, professional, and cooperative tone with customers and coworkers.

Qualifications

High school diploma or equivalent (GED) preferred.
Customer service experience required.
1–2 years of ticketing system experience preferred.
Strong willingness to work in a high‑volume, phone‑based environment.
Working knowledge of facilities operations preferred.
Experience with database software is a plus.
Excellent verbal and written communication skills.
Proficiency with Windows and Microsoft Office (Word, Excel, Outlook, Teams).
Strong competency in Outlook calendaring.
Keyboarding proficiency and comfort using automated systems.
Strong problem‑solving skills and ability to make quick, sound decisions.
Ability to thrive in a fast‑paced environment and manage multiple tasks simultaneously.
Professional, courteous, friendly, and empathetic interpersonal style.

WATCH Where Service Matters:

Related keywords

Ticketing SystemFacilities ManagementWork OrderPreventive MaintenanceMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsCustomer SatisfactionBusiness Process OutsourcingHelp DeskOperational Coordination

About The Millennium Group, Where Service Matters

LinkedIn Visit site

Onsite Document Processing and Workplace Services including Mail, Print, Front of House and Back Office Services.

Industry: Facilities Services
Company size: 1,001-5,000 employees
Founded: 1984
Headquarters: Tinton Falls, NJ
LinkedIn followers: 5,311

The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide. Visit us at www.tmgofficeservices.com.

Offices: 106 Apple St, Tinton Falls, NJ 07724, US

Mail ManagementCopy & Print ManagementImage ManagementAudio / VisualReception / SwitchboardConference RoomHousekeeping / HospitalityDigital Print-On-DemandDirect Mailing & FulfillmentRecords Management

View all jobs at The Millennium Group, Where Service Matters

About The Millennium Group, Where Service Matters

LinkedIn Visit site

Onsite Document Processing and Workplace Services including Mail, Print, Front of House and Back Office Services.

Industry: Facilities Services
Company size: 1,001-5,000 employees
Founded: 1984
Headquarters: Tinton Falls, NJ
LinkedIn followers: 5,311

Offices: 106 Apple St, Tinton Falls, NJ 07724, US

View all jobs at The Millennium Group, Where Service Matters

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Jobs at The Millennium Group, Where Service Matters (Now Hiring) — 50 open

The Millennium Group, Where Service Matters

Facilities Service Desk Specialist

Omaha, Nebraska, United States · On-site

Entry level

Skills: Ticketing System Management, Customer Service, Meeting Space Scheduling, Microsoft Office, Outlook Calendaring

The Millennium Group, Where Service Matters

Project Customer Services Representative- Triage Team

O’Fallon, Missouri, United States · On-site

$17/hr–$18/hr

Entry level

Skills: Triage, Personal Lines Insurance, Customer Service, Decision Making, Multi-application Navigation

The Millennium Group, Where Service Matters

CRE Coordinator

Birmingham, Alabama, United States · On-site

$20/hr–$21/hr

Mid level

Skills: Facilities Management, Vendor Management, Customer Service, Work Order Management, Invoice Processing

The Millennium Group, Where Service Matters

Office Services & Hospitality Manager

New York, New York, United States · On-site

$60k–$70k/yr

Senior

Skills: Office Management, Hospitality Management, Facilities Coordination, Vendor Management, Microsoft Office

The Millennium Group, Where Service Matters

Office Service Associate NJ Floater

Holmdel Township, New Jersey, United States · On-site

$16/hr–$17/hr

Mid level

Skills: Mailroom Operations, Shipping and Receiving, Customer Service, Microsoft Office, Postal Regulations

The Millennium Group, Where Service Matters

Mail Services Associate 8AM – 430PM

New York, New York, United States · On-site

$16/hr–$17/hr

Entry level

Skills: Mail Sorting, Distribution, Courier Shipping, Data Entry, Inventory Control

The Millennium Group, Where Service Matters

Office Services Associate

Janesville, Wisconsin, United States · On-site

Mid level

Skills: Customer Service, Mail Processing, Microsoft Word, Microsoft Excel, Microsoft Outlook

The Millennium Group, Where Service Matters

Office Services Coordinator

Frisco, Texas, United States · On-site

$22/hr–$23/hr

Entry level

Skills: Communication Skills, Facility Management, Mailroom Operations, Shipping And Receiving, Inventory Management

The Millennium Group, Where Service Matters

Facilities/Maintenance Associate

New York, New York, United States · On-site

$23/hr–$25/hr

Entry level

Skills: Facilities Maintenance, Inventory Management, Customer Service, Furniture Assembly, Janitorial Duties

The Millennium Group, Where Service Matters

PT Mail Service Associate (3:30PM -7:30PM M_F)

Charlotte, North Carolina, United States · On-site

$16/hr–$17/hr

Mid level

Skills: Mail Processing, Digital Scanning, Customer Service, Microsoft Word, Microsoft Excel

The Millennium Group, Where Service Matters

Part-Time Office Services Associate 9AM to 1PM

Union City, Georgia, United States · On-site

$16/hr–$17/hr

Entry level

Skills: Mail Distribution, Data Entry, Inventory Control, Customer Service, Courier Shipping

The Millennium Group, Where Service Matters

Office Service Associate (Floater)

New York, New York, United States · On-site

$18/hr–$20/hr

Entry level

Skills: Customer Service, Reception, Mailroom Operations, Postal Regulations, Microsoft Word

The Millennium Group, Where Service Matters

Senior Mail Services Associate

Washington, District of Columbia, United States · On-site

$23/hr–$25/hr

Senior

Skills: Mail Processing, Print Services, Customer Service, Microsoft Office, Document Scanning

The Millennium Group, Where Service Matters

Workplace Experience Concierge Manager

New York, New York, United States · On-site

$60k–$70k/yr

Senior

Skills: Office Management, Customer Service, Microsoft Office, Facilities Coordination, Vendor Management

The Millennium Group, Where Service Matters

Receptionist

Santa Monica, California, United States · On-site

$24/hr–$24/hr

Mid level

Skills: Customer Service, Phone Etiquette, Microsoft Word, Microsoft Excel, Microsoft Outlook

The Millennium Group, Where Service Matters

Mail Services Associate 9AM-530PM

Shoreview, Minnesota, United States · On-site

$19/hr–$20/hr

Entry level

Skills: Mail Sorting, Data Entry, Inventory Control, Microsoft Word, Microsoft Excel

The Millennium Group, Where Service Matters

Mail Services Associate 9AM-530PM

Shoreview, Minnesota, United States · On-site

$19/hr–$20/hr

Entry level

Skills: Mail Sorting, Distribution, Courier Processing, Data Entry, Inventory Control

The Millennium Group, Where Service Matters

Mail & Copy Associate 8AM-5PM

Chicago, Illinois, United States · On-site

$18/hr–$22/hr

Mid level

Skills: Customer Service, Multitasking, Professional Communication, Microsoft Excel, Microsoft Outlook

The Millennium Group, Where Service Matters

Mail Services Associate

Overland Park, Kansas, United States · On-site

$15/hr–$15/hr

Entry level

Skills: Mail Processing, Data Entry, MS Office, Package Handling, Postage Machine Operation

The Millennium Group, Where Service Matters

Part time Mail Services Associate 7AM-1PM

Jacksonville, Florida, United States · On-site

$16/hr–$17/hr

Mid level

Skills: Mail Processing, Digital Scanning, Microsoft Word, Microsoft Excel, Microsoft Outlook

Facilities Service Desk Specialist

The Millennium Group, Where Service Matters

Omaha, Nebraska, United States • On-site

Apply

Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Full-time
high school
Posted 2d ago
~40 hrs/week

Responsibilities

Requirements

Full job description

Summary:

Responsibilities

Ticket Management

Respond to phone calls and emails from employees across all North America client locations.
Create, dispatch, and manage work order tickets using the ticketing system.
Follow up daily via phone on meeting setup requests and overdue work tickets.
Process and release scheduled preventive maintenance (PM) work orders at the start of each month.
Provide help desk data for monthly reporting and assist with ticket analysis.
Ensure all emails are responded to within two hours during core business hours.
Maintain accurate logs, records, and activity documentation.

Meeting Space Scheduling

Schedule all large, configurable meeting spaces based on employee requirements.
Coordinate with facilities teams to ensure proper setup and timely execution.

Operational Support

Deliver reports to the Engineering team for assignment and reassign work orders as needed.
Maintain daily communication with field facilities teams to support ticket closure and operational needs.
Pull and analyze ticket reports using Ticketing System to identify trends and support continuous improvement.
Ensure all procedures and service standards are followed consistently.
Complete ongoing training to stay current on products, services, and policy updates.
Perform other duties as assigned.

Customer Service

Provide world‑class customer service and build strong customer satisfaction and loyalty.
Strive for one‑call resolution and deliver timely, effective solutions.
Maintain a positive, professional, and cooperative tone with customers and coworkers.

Qualifications

High school diploma or equivalent (GED) preferred.
Customer service experience required.
1–2 years of ticketing system experience preferred.
Strong willingness to work in a high‑volume, phone‑based environment.
Working knowledge of facilities operations preferred.
Experience with database software is a plus.
Excellent verbal and written communication skills.
Proficiency with Windows and Microsoft Office (Word, Excel, Outlook, Teams).
Strong competency in Outlook calendaring.
Keyboarding proficiency and comfort using automated systems.
Strong problem‑solving skills and ability to make quick, sound decisions.
Ability to thrive in a fast‑paced environment and manage multiple tasks simultaneously.
Professional, courteous, friendly, and empathetic interpersonal style.

WATCH Where Service Matters:

Related keywords

About The Millennium Group, Where Service Matters

LinkedIn Visit site

Onsite Document Processing and Workplace Services including Mail, Print, Front of House and Back Office Services.

Industry: Facilities Services
Company size: 1,001-5,000 employees
Founded: 1984
Headquarters: Tinton Falls, NJ
LinkedIn followers: 5,311

Offices: 106 Apple St, Tinton Falls, NJ 07724, US

View all jobs at The Millennium Group, Where Service Matters

About The Millennium Group, Where Service Matters

LinkedIn Visit site

Onsite Document Processing and Workplace Services including Mail, Print, Front of House and Back Office Services.

Industry: Facilities Services
Company size: 1,001-5,000 employees
Founded: 1984
Headquarters: Tinton Falls, NJ
LinkedIn followers: 5,311

Offices: 106 Apple St, Tinton Falls, NJ 07724, US

View all jobs at The Millennium Group, Where Service Matters

Jobs at The Millennium Group, Where Service Matters (Now Hiring) — 50 open

Facilities Service Desk Specialist

Project Customer Services Representative- Triage Team

CRE Coordinator

Office Services & Hospitality Manager

Office Service Associate NJ Floater

Mail Services Associate 8AM – 430PM

Office Services Associate

Office Services Coordinator

Facilities/Maintenance Associate

PT Mail Service Associate (3:30PM -7:30PM M_F)

Part-Time Office Services Associate 9AM to 1PM

Office Service Associate (Floater)

Senior Mail Services Associate

Workplace Experience Concierge Manager

Receptionist

Mail Services Associate 9AM-530PM

Mail Services Associate 9AM-530PM

Mail & Copy Associate 8AM-5PM

Mail Services Associate

Part time Mail Services Associate 7AM-1PM

Facilities Service Desk Specialist

Tired of cold applications?

Responsibilities

Requirements

Full job description

Related keywords

About The Millennium Group, Where Service Matters

About The Millennium Group, Where Service Matters

Similar companies hiring

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Jobs at The Millennium Group, Where Service Matters (Now Hiring) — 50 open

Facilities Service Desk Specialist

Project Customer Services Representative- Triage Team

CRE Coordinator

Office Services & Hospitality Manager

Office Service Associate NJ Floater

Mail Services Associate 8AM – 430PM

Office Services Associate

Office Services Coordinator

Facilities/Maintenance Associate

PT Mail Service Associate (3:30PM -7:30PM M_F)

Part-Time Office Services Associate 9AM to 1PM

Office Service Associate (Floater)

Senior Mail Services Associate

Workplace Experience Concierge Manager

Receptionist

Mail Services Associate 9AM-530PM

Mail Services Associate 9AM-530PM

Mail & Copy Associate 8AM-5PM

Mail Services Associate

Part time Mail Services Associate 7AM-1PM

Facilities Service Desk Specialist

Tired of cold applications?

Responsibilities

Requirements

Full job description

Related keywords

About The Millennium Group, Where Service Matters

About The Millennium Group, Where Service Matters

Similar companies hiring

Tools

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Company