Clera home
·Dashboard

Jobs at CarMax (Now Hiring) — 187 open

CarMax logoCarMax

Customer Advisor

Salt Lake City, Utah, United States · On-site

Entry level$98M raised

7167 - Salt Lake City - 11213 S Jordan Gtwy, South Jordan, Utah, 84095 CarMax, the way your career should be! Position Overview As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional cus…

Skills: Customer Service, Interpersonal Communication, Computer Skills, Cash Management, Conflict Resolution

CarMax logoCarMax

Business Office Associate

Colorado Springs, Colorado, United States · On-site

$16/hr–$33/hr

Entry level$98M raised

7201 - Colorado Springs - 4010 Tutt Blvd, Colorado Springs, Colorado, 80922 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, e…

Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office

CarMax logoCarMax

Lead Business Operations Associate in Training

Dallas, Texas, United States · On-site

$19/hr–$30/hr

Mid level$98M raised

6094 - McKinney - 1441 N Central Expy, McKinney, Texas, 75070 CarMax, the way your career should be! Position Overview As a Business Operations Associate Lead, you will mentor and guide Business Operations Associates whi…

Skills: Mentoring, Coaching, Cash Management, Transaction Auditing, Customer Service

CarMax logoCarMax

Business Operations Associate

Roseville, California, United States · On-site

$17/hr–$28/hr

Entry level$98M raised

7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring smoo…

Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office

CarMax logoCarMax

Inventory Associate

Hialeah, Florida, United States · On-site

$15/hr–$24/hr

Entry level$98M raised

7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014 CarMax, the way your career should be! Position Overview As an Inventory Associate, you’ll play a vital role in ensuring every customer enjoys a seamless…

Skills: Inventory Tracking, Vehicle Detailing, Communication, Teamwork, Time Management

CarMax logoCarMax

Supply Associate

Colorado Springs, Colorado, United States · On-site

Entry level$98M raised

7201 - Colorado Springs - 4010 Tutt Blvd, Colorado Springs, Colorado, 80922 CarMax, the way your career should be! Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensu…

Skills: Inventory Management, Shipment Processing, Customer Service, Data Recording, Spreadsheet Proficiency

CarMax logoCarMax

Supply Associate

Brooklyn Park, Minnesota, United States · On-site

Entry level$98M raised

6008 - Brooklyn Park - 6900 Lakeland Ave, Brooklyn Park, Minnesota, 55428 CarMax, the way your career should be! Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuri…

Skills: Inventory Management, Shipment Processing, Customer Service, Cycle Counting, Data Recording

CarMax logoCarMax

Customer Advisor

Gilbert, Arizona, United States · On-site

Entry level$98M raised

7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 CarMax, the way your career should be! Position Overview As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional cu…

Skills: Customer Service, Interpersonal Communication, Computer Skills, Record Maintenance, Conflict Resolution

CarMax logoCarMax

Automotive Technician

Denver, Colorado, United States · On-site

$36/hr–$47/hr

Mid level$98M raised

6024 - Denver 104th Avenue - 2600 W 104th Ave, Federal Heights, Colorado, 80234 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets…

Skills: Engine Repair, Steering and Suspension, Brake Repair, HVAC Systems, Vehicle Diagnosis

CarMax logoCarMax

CA Floor Sales Consultant - Part Time

Irvine, California, United States · On-site

Entry level$98M raised

7195 - Irvine - 9501 Research Dr, Irvine, California, 92618 CarMax, the way your career should be! Position Overview As a CA Sales Consultant Trainee, you will be the face of CarMax, delivering an iconic customer experie…

Skills: Customer Service, Interpersonal Communication, Active Listening, Sales, Relationship Building

CarMax logoCarMax

Sales Consultant - Full Time

Houston, Texas, United States · On-site

$7/hr–$20/hr

Entry level$98M raised

7111 - SW Freeway - 6909 Southwest Fwy, Houston, Texas, 77074 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at …

Skills: Customer Service, Active Listening, Communication Skills, Sales, Relationship Building

CarMax logoCarMax

Mechanical Associate III

Los Angeles, California, United States · On-site

Mid level$98M raised

6003 - Palmdale - 405 W Technology Drive, Palmdale, California, 93551 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s …

Skills: Engine Repair, Steering and Suspension, Brake Repair, HVAC Systems, Vehicle Diagnosis

CarMax logoCarMax

Cosmetic Reconditioning Associate II 2nd shift (3pm-12am)

Cincinnati, Ohio, United States · On-site

$20/hr–$21/hr

Mid level$98M raised

7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! Position Overview As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering …

Skills: Paint Touch-up, Wet Sanding, Buffing, Cosmetic Inspection, Quality Control

CarMax logoCarMax

Business Office Associate

New Kent, Virginia, United States · On-site

$15/hr–$23/hr

Entry level$98M raised

4069 - New Kent Auction - 16749 Weir Creek Boulevard, West Point, Virginia, 23181 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operati…

Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office

CarMax logoCarMax

Appraisal Specialist

Las Vegas, Nevada, United States · On-site

Entry level$98M raised

7244 - West Sahara - 6755 W Sahara Ave, Las Vegas, Nevada, 89146 CarMax, the way your career should be! Position Overview As an Appraisal Specialist, you will play a vital role in delivering exceptional customer experien…

Skills: Customer Service, Data Entry, Verbal Communication, Active Listening, Multitasking

CarMax logoCarMax

Flow Inventory Associate

Modesto, California, United States · On-site

$21/hr–$29/hr

Entry level$98M raised

7159 - Modesto - 4300 McHenry Ave, Modesto, California, 95356 CarMax, the way your career should be! Position Overview As a Flow Inventory Associate, you’ll play a critical role in maintaining CarMax’s best-in-class vehi…

Skills: Inventory Management, Vehicle Receiving, Lot Maintenance, Merchandising, Data Transcription

CarMax logoCarMax

Cosmetic Reconditioning Associate

Modesto, California, United States · On-site

$23/hr–$24/hr

Mid level$98M raised

7159 - Modesto - 4300 McHenry Ave, Modesto, California, 95356 CarMax, the way your career should be! Position Overview As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering best-in-c…

Skills: Paint Touch-up, Wet Sanding, Buffing, Cosmetic Inspection, Quality Control

CarMax logoCarMax

Sales Consultant - Full Time

Tampa, Florida, United States · On-site

$15/hr–$20/hr

Entry level$98M raised

7105 - Tampa - 14920 N Nebraska Ave, Tampa, Florida, 33613 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at Car…

Skills: Customer Service, Sales, Active Listening, Communication, Relationship Building

CarMax logoCarMax

Business Office Associate - Full Time

Atlanta, Georgia, United States · On-site

$19/hr–$22/hr

Entry level$98M raised

7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring smoo…

Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office

CarMax logoCarMax

Sr. Reconditioning Associate

Albuquerque, New Mexico, United States · On-site

$21/hr–$33/hr

Mid level$98M raised

7194 - Albuquerque - 5500 Alameda Blvd NE, Albuquerque, New Mexico, 87113 CarMax, the way your career should be! Position Overview As a Sr. Reconditioning Associate II, you will play a vital role in ensuring every vehicl…

Skills: Paint Application, Color Matching, Paint Mixing, Sanding, Grinding

12345

Showing 1–20 of 187

CarMax logo

Customer Advisor

CarMax

Salt Lake City, Utah, United States • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Paid Sick Time, Vacation Time, Paid Holidays, Floating Holiday, Holiday Premium Pay
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Acts as the primary liaison between customers and technicians to ensure transparency during the vehicle service and repair process. Responsibilities include managing service communications, processing repair orders, and handling payments.

Requirements

Requires exceptional communication skills and a strong customer service focus in a fast-paced environment. Candidates must be able to work flexible shifts and stand or walk for extended periods.

Full job description

7167 - Salt Lake City - 11213 S Jordan Gtwy, South Jordan, Utah, 84095

CarMax, the way your career should be! 

 

Position Overview

As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer experience. Acting as the primary liaison between customers and our skilled technicians, you’ll ensure transparency and trust throughout the service and repair process. This position is perfect for individuals who thrive in a fast-paced, customer-focused environment and want to grow their career with a Fortune 100 Best Company to Work For®.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Deliver outstanding customer service by greeting all service customers warmly and professionally.
  • Manage service communications by assisting with incoming calls and providing timely updates on vehicle status.
  • Create and process repair orders accurately, ensuring proper routing to technicians, and review and finalize repair documentation for accuracy before invoicing
  • Consult with customers on recommended repairs and obtain approvals for Extended Service Policy (ESP) claims.
  • Handle service payments and cash management with precision and integrity.
  • Balance multiple priorities in a high-energy environment while ensuring customer concerns are resolved promptly.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Exceptional communication and interpersonal skills, both in person and over the phone.
  • Strong customer service focus, consistently providing an iconic customer experience.
  • Ability to read, interpret, and maintain accurate records using intermediate computer skills.
  • Collaborative mindset to work effectively across departments.
  • Comfortable performing multiple tasks in a fast-paced, dynamic setting.
  • Ability to stand or walk for extended periods and work flexible shifts, including nights, weekends, and holidays.
  • Commitment to safety standards and compliance, including proper use of PPE and adherence to CarMax policies.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$24.78 - $24.78

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Related keywords

Customer ExperienceRepair OrdersExtended Service PolicyESP ClaimsEH&SPPEAutomotive RetailInvoicingCash ManagementFortune 100 Best Companies to Work For

About CarMax

LinkedInVisit site

Wanna Drive?

Industry
Retail
Company size
10,001+ employees
Founded
1993
Headquarters
Richmond, Virginia
LinkedIn followers
175,745
Total funding
$98M

We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.

Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US

Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services
View all jobs at CarMax

About CarMax

LinkedInVisit site

Wanna Drive?

Industry
Retail
Company size
10,001+ employees
Founded
1993
Headquarters
Richmond, Virginia
LinkedIn followers
175,745
Total funding
$98M

We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.

Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US

Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services
View all jobs at CarMax

Similar companies hiring

Lidl in Germany (15955)Starbucks (7283)AutoZone (4885)Albertsons Companies (4089)The TJX Companies, Inc. (3494)Circle K (3166)Kroger (3133)Dollar Tree Stores (3025)Lowe's Companies, Inc. (2910)O'Reilly Auto Parts (2529)Love's Travel Stops (2221)MC (2106)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty