At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deli…
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Customer Service Representative (12 Month Contract)
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$50k–$60k/yr
Entry level$6M raised
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The Escrow Specialist manages day-to-day escrow account activities, including funds management, third-party payments, and account reconciliations. They collaborate with Finance, Accounting, and Product teams to ensure accurate transaction processing and financial reporting.
Requirements
Candidates should have 3+ years of experience in accounting or payroll and proficiency in Excel and Google Suite. A bachelor's degree and prior experience in the real estate industry are preferred.
Full job description
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As an Escrow Specialist, you will be an integral member of our dynamic and growing Transaction Management team and will assume responsibility for multiple processes as related to the end-to-end processing of our real estate transactions. You will play a critical role in the day-to-day operations of the company, interacting daily with agents and collaborating with our Finance and Accounting team..
The primary focus of the position will be to administer the day-to-day aspects of our escrow account, including incoming and outgoing funds, processing intercompany transfers, investigating account discrepancies, processing outgoing third party payments and managing the related customer service aspects. Additional responsibilities may include providing support in commission payment processing, compliance document auditing, and coordinating with the other teams regarding reconciliation of end-of-the month financial reports.
*This position is required to work out of the following Compass offices located in Lincoln Park, one day, every other week, and expected to visit other IL offices occasionally for special events if needed. Compass values in-person connection. While this department is currently working within a hybrid attendance policy, we ask employees to prioritize visiting local offices where they may find value in connecting with their colleagues and customers in person more regularly. You will be expected to comply with your department’s schedule, as outlined by your hiring manager. Please note that the department's current policy is subject to change in the future.
At Compass You Will:
Reconcile, allocate, and release escrow and commission payments.
Responsible for the daily maintenance of escrow activities, including funds management (incoming and outgoing), resolution of account discrepancies, as well as account reconciliations.
Process outgoing 3rd party payments (Pass-Throughs) as per our agents’ requests in relation to sales and rental closings.
Provide support to agents in response to inquiries regarding 3rd party payments (Pass-Throughs).
Request stop payments on agent commission checks and process wire payments when necessary.
Collaborate with the accounting team on the account reconciliations as well as the monthly analytics.
Assist the Accounting team to research and respond to inquiries impacting the monthly financial statement.
Support with the annual financial audit and compliance audit requirements
Provide support to Agents in response to inquiries regarding commission payouts, deductions, and commission calculations
Perform special projects as assigned
Collaborate with the Product & Engineering Team to help us build a better real estate transaction system.
What We Look For:
B.A. or B.S. degree preferred
3+ years of experience, in an accounting or payroll function
Strong teamwork skills and ability to meet deadlines in a fast-paced environment
Excellent written and verbal communication skills
Strong written, quantitative, and verbal skills
Proficient in Excel and Google Suite
Impeccable attention to detail and solid customer service instincts
Prior experience in real estate is preferred
Compensation: The base pay range for this position is $27 - $30 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Compass is a real estate technology company with a powerful end-to-end platform that supports the entire buying and selling workflow. We deliver an incomparable experience to both agents and their clients all in service of the Compass mission: to help everyone find their place in the world. Founded in 2012 by Ori Allon and Robert Reffkin, Compass operates in 22+ regions across the United States including New York, Los Angeles and Orange County, Chicago, San Francisco, Boston, Washington D.C., South Florida, The Hamptons, Santa Barbara & Montecito, San Diego, Seattle & Eastside, Philadelphia, Connecticut, Westchester, Aspen, Boulder, Denver, Atlanta, Austin & Central Texas, Dallas-Fort Worth, Houston, Nashville, and Lake Tahoe.
Learn more and find your place at www.compass.com and www.compass.com/careers.
Compass only reaches out to applicants from a @compass.com domain and does not prompt applicants to download software or files as part of its application process.
Offices: 110 Fifth Avenue, 3rd Floor, New York, NY 10011, US · 1506 19th Street Northwest, Washington, DC 20036, US · 660 Pennsylvania Ave SE, Suite 300, Washington, DC 20003, US · 117 S Monarch St, Aspen, CO 81611, US · 3107 Peachtree Rd NE, Suite A-1, Atlanta, Georgia 30305, US
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How many Administrative jobs are open in Chicago, IL right now?
There are currently 3,346 open administrative positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Chicago, IL?
Companies currently hiring include Chicago Public Schools, Northwestern Medicine, Becker Friedman Institute for Economics, Ann & Robert H. Lurie Children's Hospital of Chicago, UChicago Medicine Ingalls Memorial, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Chicago, IL?
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