Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Skills: Help Desk Support, Hardware Deployment, Software Support, Onboarding/Offboarding, Troubleshooting
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Skills: Civil Site Design, Land Development, Project Financial Management, Budgeting, QA/QC
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Skills: Project Management, Roadway Design, Highway Design, Interstate Design, Business Development
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Skills: Field Data Collection, Property Location Surveys, Boundary Analysis, Legal Description Drafting, PennDOT Topographic Surveys
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Skills: Full-cycle Recruiting, AEC Industry Recruiting, Passive Candidate Sourcing, Stakeholder Management, Talent Pipeline Development
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Skills: Project Management, Transportation Design, Construction Engineering, Business Development, Roadway Design
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Railroad Public Projects Manager – Real Estate & Contracts
Roseville, California, United States · Hybrid
$38/hr–$46/hr
Mid level
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providin…
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$30/hr–$40/hr
Full-time
bachelor degree
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Company-paid Life Insurance, Short Term Disability
Posted 3d ago
~40 hrs/week
Responsibilities
Provide first-point-of-contact technical support for hardware and software issues across multiple US locations. Manage employee onboarding, hardware deployment, and coordinate with infrastructure and software teams for system updates.
Requirements
Requires a Bachelor's degree in Computer Science or a related field with at least two years of experience in hardware/software support and Office 365. Proficiency in Windows OS and basic networking troubleshooting is essential.
Full job description
Simply Put, A Great Place to Work
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providing connections in ways that make a difference.
We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you’ll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.
At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don’t meet 100% of the qualifications. If this statement resonates with you, don’t be so hard on yourself—apply for the job!
IT User Support Specialist
We have a career opportunity for a User Support Specialist with experience in Help Desk, computer/equipment deployment, software support and upgrades, and onboarding/offboarding employees. This person will work on a team and play a key role in managing the day-to-day operations of providing user support and onboarding support to our 45+ locations throughout the US.
Location:
This position has the opportunity to work on a hybrid schedule or full-time in any of Benesch’s offices.
Your Impact and Responsibilities:
Provide user support by addressing employee questions, troubleshooting hardware and software issues, user login and MFA issues, and escalating complex infrastructure issues as needed.
Serve as the first point of contact for employees seeking technical assistance via phone or ITSM system. (Help Desk)
Travel to offices to assist with hardware deployment and infrastructure upgrades (10%-20%).
Support home office with infrastructure maintenance needs.
Perform remote troubleshooting through diagnostic techniques and our monitoring platform and determine the best solution based on the issue and details provided.
Partner with the Software Support team in ensuring the proper tracking of licenses and alerting them of potential needs for firmwide updates, hot fixes, and patches.
Partner with the Infrastructure group to escalate unresolved issues or assist with initiatives and projects.
Assist with onboarding and training of new staff in IT systems.
Assist with documentation of technical solutions.
What You Will Need:
B.S. degree in Computer Science, Information Systems or related discipline from an accredited university/college
Minimum of two years' experience with hardware and software support
Minimum of two years of Office 365/Teams experience
Experience in tier 1 help desk support preferred and familiarity with Windows operating systems.
Ability to prioritize and multi-task, problem solving skills, and excellent written and communication skills.
Basic networking and connectivity troubleshooting knowledge.
Experience with Tanium and PDQ is a plus.
#LI-AG1
#Li-Ag1
The expected compensation range for this position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Benefits:
Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs.
Colorado Pay Range
$30—$40 USD
The expected compensation range for this position is displayed in accordance with the California Equal Pay Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
California Pay Transparency
$30—$40 USD
The expected compensation range for this position is displayed in accordance with the Maryland Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Benefits
Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career, plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plans to our wellness programs, we provide employee benefits that meet your wants and needs.
Maryland Pay Transparency Law
$30—$40 USD
The expected compensation range for this position is displayed in accordance with the State of Illinois Pay Transparency Act, Illinois Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Our benefits package is designed to take care of our employees and is compliant with the State of Illinois Paid Leave Act, Illinois Paid Leave Act. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs.
Illinois Pay Range
$30—$40 USD
The expected compensation range for this position is displayed in accordance with the Massachusetts Pay Transparency Act Massachusetts Pay Transparency Act . The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Massachusetts Pay Transparency Act
$30—$40 USD
The expected compensation range for this position is displayed in accordance with the State of Connecticut Pay Transparency Laws. See below links. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Benesch is an equal opportunity employer committed to a professional, inclusive, and compliant workplace. We follow all applicable federal, state, and local employment laws, including those related to non-discrimination, pay transparency, and equal opportunity for protected groups such as veterans and individuals with disabilities. This includes adhering to regulations related to equal employment opportunity, non-discrimination, pay transparency, and any other legislation relevant to the jurisdictions in which we operate.
At Benesch, we believe great work starts with great people and that means creating a workplace where everyone has the opportunity to succeed.
Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws.
Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.
If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing [email protected]. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.
If you are based in California, we encourage you to read this important information for California residents linked here.
We will be accepting applications on an ongoing basis until a candidate is found.
External Recruiters and Staffing Agencies
Benesch shall have no obligation to compensate any external recruiter or search firm for candidate submissions made without a valid, current, and fully executed agreement. Submission of candidate information does not establish entitlement to a fee.
All recruiting activity must be coordinated and authorized through the Benesch Talent Acquisition team. Please direct all communications to [email protected]
Serving a broad range of markets, Benesch has played a role in shaping our nation’s infrastructure and local communities for decades. We are client-focused – dedicated to providing responsive service and recruiting the very best talent to deliver project success.
Benesch is consistently ranked among the Top 500 Design Firms in the country by Engineering News Record.
Offices: 35 West Wacker Drive, Suite 3300, Chicago, IL 60601, US
Civil EngineeringPlanningDesignConstruction ManagementLandscape ArchitectureValue MethodologyBridge InspectionAsset ManagementAccessibility & ADA ComplianceGeotechnical
Serving a broad range of markets, Benesch has played a role in shaping our nation’s infrastructure and local communities for decades. We are client-focused – dedicated to providing responsive service and recruiting the very best talent to deliver project success.
Benesch is consistently ranked among the Top 500 Design Firms in the country by Engineering News Record.
Offices: 35 West Wacker Drive, Suite 3300, Chicago, IL 60601, US
Civil EngineeringPlanningDesignConstruction ManagementLandscape ArchitectureValue MethodologyBridge InspectionAsset ManagementAccessibility & ADA ComplianceGeotechnical