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12 OAKS MANAGEMENT SERIVCES INC
Receptionist-Weekend Availability and Flexibility a must
San Antonio, Texas, United States · On-site
Entry level
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$15/hr–$19/hr
Part-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
Process financial transactions accurately and provide professional assistance to members in the lobby, drive-thru, or via telephone. Maintain a clean work environment, balance cash drawers daily, and resolve member inquiries regarding policies and products.
Requirements
A high school degree or GED is required for this position. Candidates should have previous cash handling and customer service experience, along with strong interpersonal and basic math skills.
Full job description
Description
Role
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
Major Duties and Responsibilities
60% Perform teller transactions accurately and efficiently. Receives and/or disburses funds, posts financial transactions and loan payments as requested. Verbally confirm all intended transactions with member to ensure accuracy. Process payments and deposits received by US mail. Disburse Money Orders, Cashier's Checks, and Credit Union Checks according to written procedures. Appropriately follow all HPCU policies and procedures.
10% Create and maintain a clean, neat, and pleasant working environment by maintaining a professional look (i.e. Dress code, posture, attitude, etc.), positive outlook and friendly behavior towards members and co-workers.
10% Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to online procedures and relevant regulations.
10% Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
10% Balance Cash Drawer daily. Notify supervisor immediately of any outages or transaction errors. Appropriately follow all HPCU cash balancing guidelines.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Knowledge and Skills
EXPERIENCE
Cash handling and customer service experience is strongly preferred.
EDUCATION/CERTIFICATIONS/LICENSES
A high school degree or GED is required.
INTERPERSONAL SKILLS
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
ADA Requirements
PHYSICAL REQUIREMENTS
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 15 lbs. and coin bags up to 50 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Related keywords
Cash HandlingCustomer ServiceFinancial TransactionsBank Secrecy ActPatriot ActOffice Of Foreign Assets ControlTellerMoney OrdersCashier's ChecksCredit UnionComplianceData EntryMember RelationsCash BalancingAdministrative Support
Originally founded on October 21, 1937, towards the end of the Great Depression, Houston Police Credit Union was created by Houston police officers to establish a financial institution that was owned and operated by the local police force—a financial cooperative. Their mission was to provide reasonably-priced loans and a safe place for life savings for Houston Police Department employees and their families.
The credit union had 14 charter member-owners and in the beginning, was a meager operation. When a member-owner wanted to apply for a loan, an appointed officer would take the paperwork in his squad car to the member-owner and then return the forms to the credit union, which was originally a small office in HPD's Property Room. Alex Laux was the first approved loan. The loan limit was $25.00.
In 1966, with over 2,150 member-owners and $2.5 million in total assets, the credit union grew large enough to warrant moving out of HPD headquarters and into a separate building. Located at 1600 Memorial Drive, it is still in use as the main branch today.
Membership, assets, and product and service offerings have continued to increase over the years. With a board of directors comprised of HPD executives and officers, the credit union has continued to remain relevant to the lives of its member-owners, even adapting the drive-up at the main branch to accommodate various official vehicles including SWAT trucks and helicopters.
As our membership has grown, so has the credit union. As of 2019, the credit union serves HPD staff, employees, and their families in three locations. Membership has grown to over 28,000 and assets have reached over $721 million. From serving academy recruits with equipment loans to retirement savings and planning, our credit union has become a vital part of our member-owners' lives through every stage of their career.
Offices: 1600 Memorial Drive, Houston, TX 77007, US · 1200 Travis Street, Floor 20, Houston, TX 77002, US · 17314 State Highway 249, Suite 107, Houston, TX 77064, US
Based on 2172 listings with disclosed salaries, most administrative jobs in Texas pay between $48k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 23,997 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Texas Health and Human Services, Prairie View A&M University, UTMB School of Health Professions, Aiken Regional Medical Centers, University of Texas Southwestern Medical Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2775 of the 23997 open administrative positions offer remote or hybrid work (960 remote, 1815 hybrid).
How do I apply for Administrative jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.