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Per diem
high school, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Basic Life Insurance, 401k Plan, Paid Time Off
Posted 20d ago
~40 hrs/week
Responsibilities
Coordinate specialty care referral workflows for military beneficiaries from initiation through completion. Communicate with patients, providers, and clinics to ensure timely medical services and accurate documentation.
Requirements
Requires a high school diploma or GED and current BLS certification. Candidates should have administrative experience and proficiency in Microsoft Office, with a preference for those experienced in military healthcare systems.
Full job description
Company Description
Help military beneficiaries access the specialty care they need within a structured healthcare environment where accurate referral management, patient communication, and coordinated administrative support contribute to timely, high-quality care.
At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Job Description
You'll use your healthcare administration experience to coordinate specialty care referrals that help military beneficiaries access timely medical services. Working alongside healthcare providers and administrative teams, you'll coordinate referral workflows, communicate with patients and specialty clinics, and help ensure referrals move efficiently from initiation through completion while supporting continuity of care.
Schedule: PRN
Key Responsibilities
Manage specialty care referral workflows from initiation through completion while ensuring referrals are processed accurately, documented appropriately, and completed within established timelines.
Review referrals for administrative accuracy, verify patient eligibility, obtain required documentation, and coordinate specialty care appointments in accordance with established referral management processes.
Communicate with patients, providers, specialty clinics, and healthcare teams regarding referral status, appointment scheduling, required documentation, and pre-appointment instructions.
Track referral activity, maintain accurate referral records, obtain and process Clear Legible Reports (CLRs), and ensure referral documentation is completed accurately and within established referral management requirements.
Utilize military healthcare information systems including CHCS, AHLTA, Referral Management Suite (RMS), HAIMS, and other authorized applications to manage referrals, update patient information, and maintain accurate records.
Support referral reporting, workflow monitoring, customer service activities, and continuous coordination that helps improve patient access to specialty care.
Qualifications
Required Qualifications
High school diploma or GED.
Current Basic Life Support (BLS) certification through the American Heart Association or American Red Cross.
Experience providing administrative or customer service support in a fast-paced professional office environment.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Windows.
Strong organizational, communication, and customer service skills with the ability to manage multiple priorities while maintaining accuracy and confidentiality.
Preferred Qualifications
2+ years of healthcare administrative experience within an inpatient or outpatient healthcare setting during the past three (3) years.
Experience supporting healthcare administration, referral management, patient access, or medical scheduling.
Familiarity with military healthcare systems, TRICARE, CHCS, AHLTA, MHS GENESIS, Referral Management Suite (RMS), or comparable electronic health record systems.
Experience coordinating communication between patients, providers, and specialty clinics.
Additional Information
This role requires successful completion of applicable background screening, credentialing, and onboarding requirements prior to employment.
All your information will be kept confidential according to EEO guidelines.
By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Work Location: Tampa, FL
Related keywords
Referral ManagementHealthcare AdministrationTRICARECHCSAHLTAMHS GENESISReferral Management Suite (RMS)HAIMSBasic Life Support (BLS)Clear Legible Reports (CLRs)Patient AccessMilitary HealthcareMedical SchedulingElectronic Health Records
International SOS is the world's leading health and security risk services company. Worldwide Reach, Human Touch.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1985
Headquarters
Singapore
LinkedIn followers
476,258
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.
Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days.
To protect your workforce, we are at your fingertips: www.internationalsos.com
For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
Offices: #17-00 Odeon Towers, Singapore, 188720, SG · 785 Arbor Way, Blue Bell, Pennsylvania 19422, US · 3600 Horizon Blvd, London, UK W4 5YA, GB
international healthcaremedical assistancesecurity servicesduty of caretravelsecuritymedicalriskmobilitycrisis