Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Client connectivity, Data transfer protocols, FTP/S, SFTP, IBM MQ Messaging
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Data governance, Data quality, Data stewardship, Metadata management, Data management
Position Summary The role is intended for a transactional generalist who can support a broad range of commercial, strategic and technology-driven matters across DTCC’s businesses. We are looking for someone with strong d…
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Data loss prevention, Cybersecurity, Security operations, Data classification, AI data security
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Data protection, DLP, Security control engineering, AI security, LLM security
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Data Loss Prevention, Cybersecurity, Cloud Security, SaaS Security, Data Discovery
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Data security, Cybersecurity, Data protection, DLP, Classification and labeling
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Workflow management, Team coordination, Performance monitoring, Data analysis, Process optimization
Lead Full Stack Java Engineer | AWS | Angular/React
Tampa, Florida, United States · Hybrid
$75k–$150k/yr
Senior+
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Java, Spring Boot, ReactJS, AWS, Microservices
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Appian, BPM, Workflow automation, SAIL, Process modeling
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Test strategy, Test planning, Test case design, Defect management, Data validation
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
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Principal Software Engineer (Java, Cloud Modernization)
Coppell, Texas, United States · Hybrid
$95k–$180k/yr
Senior+
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Java, Spring Boot, Cloud Modernization, AWS, Linux
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: Scrum Master, Agile Coaching, Blockchain, Digital Assets, Solidity
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
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$60k–$115k/yr
Full-time
bachelor degree
Competitive compensation, Annual incentive, Health insurance, Life insurance, Well-being benefits, Pension benefits
Posted 3h ago
~40 hrs/week
Responsibilities
The specialist is responsible for connecting clients to DTCC systems to automate data transfer processes and configuring data delivery for various products. They also manage client queries, troubleshoot technical issues, and ensure accurate and timely data delivery throughout the client lifecycle.
Requirements
Candidates must have a minimum of 4 years of related experience and a bachelor's degree is preferred. Proficiency in transfer protocols, IT networking, and computing systems like Linux/Unix and IBM Mainframe is required.
Full job description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
Pay and Benefits:
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Client Connectivity Services Specialist works in DTCC's Client Connectivity Services team which is responsible for connecting clients to DTCC to automate the data transfer process via a defined list of transfer protocols and network options, configure data delivery for the selected DTCC products and ensuring data is delivered in full accurately and timely. You will execute routine and complex tasks and will be expected to deliver excellent client experience throughout the client lifecycle.
Your Primary Responsibilities:
Gathers and validates required data obtained from clients to establish connection to DTCC’s network and supports any lifecycle changes
Works with internal teams to implement relevant network and authentication configurations
Performs data delivery configurations with strict adherence to procedures
Navigates internal stakeholders to resolve client queries with little or no supervision
Manages client expectations in accordance with defined turnaround times
Monitors and tracks all client queries received using client case management tools, adheres to salesforce case management requirements
Supports client queries via email and phone
Supports dedicated line migration efforts across different protocols and business lines
Troubleshoots internal alerts and resolves issues accordingly
Accurately documents work performed utilizing the Knowledge Centered Service methodology
Provides support over weekends and public holidays as required
Assists managers in building training materials and conducting training sessions
Assists more junior team members in resolving client issues
Minimizes risk by following established policies and procedures, escalating issues, and supporting positive relationships with key internal/external clients and partners
Assists managers in ensuring that Standard Operating Procedures are complete and up to date
Drives department projects. Helps organize personal and team capacity and works to meet department/squad objectives & goals
Contributes to the development of new strategies
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Qualifications:
Minimum of 4 years of related experience
Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
Excellent communication skills (oral and written) and customer service skills.
Strong analytical and problem-solving skills.
Well organized, ability to prioritize, meet deadlines, identify process risks and “red flags”
Broad knowledge of transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct – Network Data Mover (NDM) and computing systems including Linux/Unix and IBM Mainframe
Good understanding of IT networking
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.
These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2025, DTCC’s subsidiaries processed securities transactions valued at U.S. $4.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $114 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.
View our Social Media Community Rules of Engagement: https://www.dtcc.com/press-room/social-media-rules-of-engagement
Offices: Jersey City, NJ, US · Boston, MA, US · Dallas, TX, US · Tampa, FL, US · Manila, PH
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2025, DTCC’s subsidiaries processed securities transactions valued at U.S. $4.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $114 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.
View our Social Media Community Rules of Engagement: https://www.dtcc.com/press-room/social-media-rules-of-engagement
Offices: Jersey City, NJ, US · Boston, MA, US · Dallas, TX, US · Tampa, FL, US · Manila, PH