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Lead a bakery-cafe team by overseeing daily operations, managing staffing, and ensuring high-quality guest service. Partner with the General Manager to handle hiring, training, and the development of team members while maintaining safety and health standards.
Requirements
Requires a minimum age of 18 and preferred experience of 1+ years in restaurant management. Candidates should have or be able to obtain ServSafe certification and possess the physical ability to lift 50 pounds and stand for long periods.
Full job description
Assistant General Manager - Durham, NC
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
As Assistant General Manager Panera, Your Role Includes:
Support your General Manager by making key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
1+ years of restaurant management experience preferred.
ServSafe certification (or ability to achieve).
Proven ability to drive positive results through strong business acumen required.
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
While performing this job, the Assistant General Manager role is regularly required to:
Ability to lift, carry, push, or pull objects 50 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
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Equal Opportunity Employer: Disabled/Veterans
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Our first bakery-cafe opened in 1987, founded with a secret sourdough starter and the belief that the best part of bread is sharing it. That vision led to the invention of the Fast Casual category with Panera at the forefront, centered around our delicious menu of chef-curated recipes that are crafted with care by our team members. We make food that we are proud to serve our own families, from crave-worthy soups, salads and sandwiches to mac & cheese and sweets. Each recipe is filled with ingredients we feel good about and none of those we don't because we are committed to serving our guests food that feels good in the moment and long after. While our company is now more than 2,200 bakery-cafes strong, our values and belief in the lasting power of a great meal remain as strong as ever. Nothing beats breaking bread together.
We believe in serving delicious, freshly prepared food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.
We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.
Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. To find a location in your area, click here.
Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.