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$16/hr–$31/hr
Full-time
professional certificate
Competitive Benefits Package
Posted 27d ago
~40 hrs/week
Responsibilities
Diagnose, repair, and install electronic fire alarm and life safety systems at customer sites. Provide technical solutions and recommendations to improve building efficiency while maintaining high customer satisfaction.
Requirements
Requires 3+ years of experience with fire alarm and security systems and the ability to interpret technical blueprints. Must be physically capable of lifting 50-70 lbs and working at heights up to 40 feet.
Full job description
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
Responsible for contacting customer representative and ascertain equipment/systems problems.
Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
Obtain customer signature upon completed service call assignment.
Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
Perform other duties as assigned.
How you will do it
This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
Candidate must possess excellent written/verbal communication and outstanding customer service skills.
Position involves the programming of fire alarm, security, and access control system panels.
Experience CCTV and IT and IP networks a plus.
Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
On call and after hours work required on occasion at customer need.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.
What we look for
Required
3 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems
Must be able to interpret blueprints, diagrams and specifications.
A good working knowledge of computers is necessary.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Ability to work flexible hours including weekends to meet customer requirements.
Overnight travel may be required.
Demonstrate a high level of customer service.
Maintain truck inventory to ensure timely response to customer needs.
Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Possess a valid driver’s license and driving record that meets company requirements.
Retain any licenses that are required by National, State and Local codes.
Preferred
Technical training preferred
NICET II preferred
HIRING HOURLY RANGE: $16.00- 31.73 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Related keywords
Fire & Life SafetySimplexGrinnellNICET IIAccess ControlSecurity IntrusionCCTVIT NetworksIP NetworksLow VoltageBuilding SystemsThermal ManagementDecarbonizationTechnical ManualsSchematicsField Service
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education.
For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward.
Visit johnsoncontrols.com for more information.
Offices: Milwaukee, Cork, Ireland T12 X8N6, IE · Milwaukee, Milwaukee, Wi 53202, US · Milwaukee, Plymouth Charter Township, MI 48170, US · 1051 Floyd Dr, Lexington, KY 40505, US · 6046 12 St SE, Calgary, AB T2H 2X2, CA
EngineeringManufacturing OperationsSalesBuilding AutomationFire & Hazard ProtectionIndustrial RefrigerationHVACSecurityand SustainabilitySmart Building
How much do Security & Safety jobs in New York pay?
Based on 2586 listings with disclosed salaries, most security & safety jobs in New York pay between $70k–$180k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in New York right now?
There are currently 7,462 open security & safety positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in New York?
Companies currently hiring include Allied Universal, New York City Housing Authority (NYCHA), First Student, The TJX Companies, Inc., MileHigh Adjusters Houston, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in New York?
Yes — 1018 of the 7462 open security & safety positions offer remote or hybrid work (246 remote, 772 hybrid).
How do I apply for Security & Safety jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.