If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead! Overview: As the Part Time Cust…
Skills: Leadership, Customer service, Communication, Problem solving, Retail operations
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you…
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a …
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If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you…
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If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you…
City of Niagara Falls, New York, United States · On-site
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If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier! Are you a people person with an outgoing and friendly demeanor? Can you think on y…
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At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burl…
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier! Are you a people person with an outgoing and friendly demeanor? Can you think on y…
Skills: Customer service, Cash handling, Point of sale, Communication, Interpersonal skills
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a …
Skills: Supervision, Team Leadership, Customer Service, Merchandising, Operations Management
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's s…
Skills: Theft Reduction, Customer Service, Asset Protection, Loss Prevention, Communication
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead! Overview: As the Part Time Cust…
Skills: Leadership, Customer service, Retail operations, Communication, Problem solving
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier! Are you a people person with an outgoing and friendly demeanor? Can you think on y…
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North Brunswick Township, New Jersey, United States · On-site
Entry level
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead! Overview: As the Part Time Cust…
Skills: Leadership, Customer service, Retail operations, Problem solving, Team motivation
North Brunswick Township, New Jersey, United States · On-site
Entry level
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizationa…
Skills: Customer service, Merchandising, Sales, Organizational skills, Communication
North Brunswick Township, New Jersey, United States · On-site
$17/hr–$19/hr
Entry level
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a …
Skills: Retail management, Customer service, Team leadership, Merchandising, Operations management
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Part-time
Associate discount, Medical coverage, 401(k) plan, Paid time off, Paid holidays, Paid sick time
Posted 13h ago
~40 hrs/week
Responsibilities
The Customer Service Lead is responsible for leading daily customer service initiatives and motivating associates to provide exceptional service. They also oversee front-end operations, including maintaining an orderly area, troubleshooting register issues, and managing staff schedules.
Requirements
Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays. The role requires the physical ability to stand for extended periods and lift boxes weighing 40 lbs or more.
Full job description
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer. Burlington is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operates more than 1000 stores, in 46 states, Washington D.C. and Puerto Rico, principally under the name Burlington Stores. Burlington offers an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts, and coats.
Burlington has been certified as a Great Place to Work eight years in a row and named one of the Best Workplaces in Retail by FORTUNE®! Visit Burlingtonstores.jobs to learn more and apply today!
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer. Burlington is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operates more than 1000 stores, in 46 states, Washington D.C. and Puerto Rico, principally under the name Burlington Stores. Burlington offers an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts, and coats.
Burlington has been certified as a Great Place to Work eight years in a row and named one of the Best Workplaces in Retail by FORTUNE®! Visit Burlingtonstores.jobs to learn more and apply today!