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$69k–$129k/yr
Full-time
bachelor degree, professional certificate
Health insurance, Tuition reimbursement, Accident insurance, Life insurance, Retirement savings plans, Performance-based incentives
Posted 17d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
Provides practice management expertise to Trust Officers and sales professionals to enhance client relationships and drive business development. Facilitates the implementation of strategic initiatives and ensures adherence to practice management standards across the business.
Requirements
Requires 5-7 years of relevant experience and a post-secondary degree in a related field. A Trust and Estate Practitioner (TEP) certification is mandatory for this role.
Full job description
Application Deadline:
08/20/2026
Address:
100 King Street West
Job Family Group:
Strategy & Change
Provides practice management expertise and support to Trust Officers and sales professionals. Works collaboratively with the Trust leadership team and market leaders to enhance client relationships and drive business development activities. Ensures that initiatives and solutions, programs and processes are consistently and effectively implemented across the business/groups. Develops professional practices to scale and maturity for various roles through defined practice management tools & techniques, standards as well as the adoption of the associated behaviours. Conducts training, coaching, facilitation and applies change management expertise to drive business results.
Acts as a trusted advisor to assigned business/group.
Influences and negotiates to achieve business objectives.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Observes and coaches individuals & teams to practice management standards & approaches to drive business results.
Executes individual/team evaluation process to identify improvements to current approach by identifying key issues, outlining alternatives and action plans.
Facilitates meetings and working sessions that leverage the practice management platform, tools and techniques to foster adoption.
Identifies emerging issues and trends to inform decision-making.
Helps determine business priorities and best sequence for execution of business/group strategy.
Recommends and implements solutions based on analysis of issues and implications for the business.
Influences and negotiates to achieve business objectives.
Assists in the development of strategic plans.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions
Collaborates with internal & external stakeholders to successful implementation of practice management solutions
Provides input into the planning and implementation of practice management programs.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Breaks down strategic problems, and analyses data and information to provide practice management insights and recommendations; includes recommendations across a wide of range of opportunities to drive business results.
Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions
Executes work to deliver timely, accurate, and efficient service.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Trust and Estate Practitioner (TEP) Certification required.
Trust industry experience.
Specific designations may be required e.g. Six Sigma, PMP, Agile Scrum Master.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.
Salary:
$69,000.00 - $129,000.00
Pay Type:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Related keywords
Practice ManagementTrust SpecialistTrust and Estate PractitionerTEPStrategyChange ManagementBusiness DevelopmentRisk Management FrameworkSix SigmaPMPAgile Scrum MasterData AnalysisStrategic PlanningStakeholder EngagementFinancial ServicesConsulting
We’re a bank, but there’s more to it than that.
When you join BMO, it opens a world of opportunities. This is a team that's committed to helping you succeed – personally and professionally. Because at BMO, when you grow, we grow.
You know your worth and so do we. That’s why we offer the right mix of learning programs, on-the-job experiences, and opportunities to build personal and professional connections – so you can build a meaningful career and thrive as a part of a winning culture.
Sound like your kind of place? Then we should be co-workers.
Offices: First Canadian Place, 100 King Street, Toronto, ON M5X 1A1, CA · 111 W Monroe St, Chicago, IL 60603, US
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