Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed fo…
Assistant Manager Assistant Store Manager - Full Time - Vancouver , BC
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$18/hr
Full-time
Posted 19h ago
~40 hrs/week
Responsibilities
Provide exceptional customer service to build long-term loyalty and resolve customer issues effectively. Perform operational tasks including POS transactions, shipment receiving, and maintaining store visual standards.
Requirements
Candidates should have retail experience, preferably in apparel, with a demonstrated ability to build customer relationships. Must be a self-starter with strong presentation skills and a positive, friendly attitude.
Full job description
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!
NATURE & SCOPE:
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build relationships with them.The goal is to develop customers for life.
WHAT WE’RE LOOKING FOR?
To be successful, you’ll need to possess:
Retail experience preferably in apparel.
Demonstrated ability to develop relationships with customers.
Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
Self-starter and uses good judgment in all situations.
Excellent presentation skills in a retail environment.
Upbeat, optimistic, passionate and friendly.
Ability to understand the needs of the customer
Ability to build buy-in to an idea, a decision, an action, a product, or a service.
THE IMPACT YOU'LL HAVE
This is an opportunity to shape our company’s future by:
Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
Resolving customer issues effectively at store level in a timely and positive manner.
Be a team player and contribute to the stores’ success.
Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Keep current on our product and service updates.
Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
Adhere to all Loss Prevention policies as per guidelines and policies.
SOUND LIKE YOU? APPLY NOW!
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.
At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.
Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.
The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.
Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots.
Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.
Offices: 1400 Castlefield Ave, Toronto, ON M6B 4C4, CA