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The Relief Customer Service Representative is responsible for navigating multiple delivery routes to provide uniform and product solutions to clients. This role involves physical delivery, managing customer accounts, collecting payments, and identifying opportunities for cross-selling.
Requirements
Candidates must have a high school diploma and a valid driver's license with a clean driving record. The position requires the ability to perform physically demanding work, including lifting up to 50+ lbs, and maintaining a flexible schedule.
Full job description
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.
WHY CHOOSE US?
Job stability: Canadian Linen has been employing people for over 100 years
Competitive pay rate + commission
Great benefits and employee assistance program
Retirement Savings Plan
Ongoing training and mentoring
Great teammates and collaborative work environment
Career growth opportunities
THE ROLE
If you enjoy working on various routes, physical work, driving and customer service, then this role is for you! Canadian Linen seeks a driven Relief Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.
What you’ll do:
As a Relief Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving multiple routes, delivery, and customer service.
Delivery Route Operations and Safety Procedures
Navigate multiple delivery routes across Lower Mainland, ensuring timely and safe deliveries within an established customer base.
Work different routes/areas and schedules depending on the route that needs to be filled.
Work a schedule that is 40+ hours a week and varies each week from Monday to Sunday, starting as early as 4am and finishing as late as 8pm. Shifts each week vary from 4x10 to 8x5 depending on the route that needs to be filled.
Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.
Employ safe lifting techniques, prioritizing the secure movement of goods.
Drive truck safely to designated customer locations, executing deliveries efficiently.
Product Delivery and Pickup
Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.
Collect soiled goods and organize them securely in the vehicle.
Customer Service and Sales
Secure electronic signatures for invoices and collect necessary payments.
Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.
Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.
Consult with customers on additional product options, involving the manager for complex opportunities.
Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.
Post-Delivery Procedures, Reporting, and Professional Standards
Unload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.
Report any vehicle accidents, mechanical issues, or malfunctions promptly.
Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.
Demonstrate and develop competencies aligned with the role.
Uphold company values of integrity, respect, responsibility, and trust steadfastly.
We are looking for individuals who have:
Availability to work a flexible work schedule and a route that could vary each week.
A High School Diploma.
A valid driver's license with a clean driving record (Driver’s Abstract required).
Experience in physically demanding roles with heavy lifting.
Proven experience in customer service, sales, and delivery services.
A track record of punctual work attendance.
Customer-focused and detail-oriented attributes.
Excellent communication and interpersonal skills.
Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.
We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.
Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Vestis Commitment to Equal Opportunity Employment
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.
Reasonable Accommodations and the Online Application Process Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at [email protected].
Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Thank you for your interest in an employment opportunity with Vestis, Canadian Linen and Québec Linge.
Uniforms and Workplace Supplies. For the People Who Make it All Work.
Industry
Facilities Services
Company size
10,001+ employees
Headquarters
Roswell, GA
LinkedIn followers
27,053
Total funding
$800M
At Vestis, we deliver uniforms and supplies that empower people to do good work and good things for others while at work. We are a leader in the B2B uniform and workplace supplies category. Vestis provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. Our comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more. We have a dedicated team in place to help take care of customers and support the great work our customers do for their businesses and communities every day.
How many Sales jobs are open in Toronto, Canada right now?
There are currently 2,566 open sales positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Toronto, Canada?
Companies currently hiring include BMO, Scotiabank, CIBC, Shoppers Drug Mart, RBCx, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Toronto, Canada?
Yes — 965 of the 2566 open sales positions offer remote or hybrid work (308 remote, 657 hybrid).
How do I apply for Sales jobs in Toronto, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.