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$30k–$40k/yr
Full-time
Competitive bi-weekly pay, Tuition reimbursement, Paid vacation, Paid sick time, 6 Paid holidays, Medical insurance
Posted 13d ago
~40 hrs/week
Responsibilities
The Quick Lube Service Advisor is responsible for greeting customers, managing appointments, and providing exceptional service regarding vehicle maintenance needs. They also handle billing, maintain accurate records, and coordinate with technicians to ensure timely service delivery.
Requirements
Candidates must possess a valid driver's license, be at least 18 years of age, and demonstrate strong communication and organizational skills. A professional appearance and the ability to work in a process-driven environment are required.
Full job description
Overview
Sun Auto Tire & Service
Turn Great Customer Service Into a High-Impact Career
Are you passionate about cars and customer service? Join our team as a Quick Lube Service Advisor at Sun Auto Tire & Service. We are seeking a friendly and enthusiastic individual to assist customers with their vehicle maintenance needs. Apply Now!
Sun Auto Tire & Service, a nationwide leader in automotive services. From coast to coast, we’re committed to integrity, excellence, and developing our people
The Quick Lube Service Advisor (QLSA) is responsible for creating lasting impressions and retaining guests by using interpersonal skills and knowledge of products and services. This role requires no previous automotive supervisory or mechanical experience, but the representative must be knowledgeable about automotive services and possess strong communication and organizational skills. The QLSA is responsible for providing exception service to our clients seeking quick lube and maintenance services. This role involves greeting customers, understanding their needs, managing appointments, and ensuring a smooth and pleasant experience. This position will be fully customer-facing and requires a friendly, customer-focused, team-oriented leader with eagerness to learn and grow.
Starting at: $30,000/Yr. to $40,000/Yr.+ Bonus
Benefits:
Closed Sunday
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental, and Vision Insurance
Life Insurance (Company-paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!
Essential Roles and Responsibilities:
Customer Interaction: Greet customers warmly, and promptly, and assist them with their service needs. Provide information about quick lube services, pricing, and estimated wait times. Communicate with customers to understand their needs, explain services, provide estimates, and ensure customer satisfaction. Build trust and win repeat, loyal customers.
Service Recommendations: Present oil change options and additional services based on manufacturer recommendations and DVI documentation. Assess customer needs and recommend appropriate services based on vehicle condition, DVI results, and maintenance history.
Referral Conversion: Connect referrals for conversion to full-service repairs in adjoined/sister service-forward & tire-forward stores.
Customer Communication: Keep customers informed about their service status, any additional maintenance needs, and the completion time of their vehicles.
Billing and Payment: Prepare and present service invoices to customers, process payments, and handle any billing inquiries or disputes.
Record Keeping: Maintain accurate records of customer interactions, services performed, and any follow-up actions required
Coordination with Technicians: Communicate effectively with lube technicians to relay customer requests and ensure timely service delivery
Promotions and Offers: Inform customers about current promotions, discounts, and loyalty programs to enhance their service experience.
Cleanliness and Organization: Ensure the customer waiting area is clean, organized, and stocked with necessary supplies and informational materials.
Problem-solving: Address and resolve any issues or complaints from customers or team members promptly and effectively.
Safety and Cleanliness: Ensure the quick lube area is kept clean, organized, and safe at all times. Adhere to all safety regulations and procedures.
The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.
Qualifications:
Professional appearance and proven ability to work in a process-driven environment
Possess a valid driver’s license
Must be at least 18 years of age
Ability to work a minimum of five days, including weekends
Customer Service: Strong interpersonal and communication skills to provide excellent customer service and build positive relationships.
Organizational Skills: Ability to manage appointments, maintain records, and handle multiple tasks efficiently.
Problem-solving: Ability to address and resolve customer issues effectively and professionally.
Sales Skills: Ability to recommend additional services and promotions to customers based on their needs.
Technical Proficiency: Basic computer skills for scheduling, billing, and record-keeping tasks.
Team Collaboration: Ability to work collaboratively with lube technicians and other team members.
Working Conditions
Environment: Work is primarily performed in a service garage setting with exposure to various weather conditions, noise, and vehicle exhaust.
Schedule: Full-time position with potential for weekend and evening shifts.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sun Auto Tire & Service is a leading provider of quality aftermarket automotive repair, maintenance, and tire services. Sun Auto Tire & Service encompasses over 575 retail locations throughout the United States.
Based on 5351 listings with disclosed salaries, most sales jobs in Texas pay between $53k–$162k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Texas right now?
There are currently 27,871 open sales positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Texas?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., O'Reilly Auto Parts, Tractor Supply Company, Ulta Beauty, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Texas?
Yes — 4602 of the 27871 open sales positions offer remote or hybrid work (2496 remote, 2106 hybrid).
How do I apply for Sales jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.