Asheville, North Carolina, United States · On-site
Mid level
Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repai…
Skills: Customer Service, Service Advising, Repair Order Preparation, Cost Estimation, Vehicle Inspection
Charlotte, North Carolina, United States · On-site
$140k–$175k/yr
Senior+$991M raised
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Green Mountain, North Carolina, United States · On-site
Entry level
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you…
Skills: Customer Service, Sales, Cash Handling, Point Of Sale System, Inventory Management
Company NameARS-Rescue Rooter Overview Pay: $90K – $125K+ annually based on performanceFull-time, year-round work Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+…
Charlotte, North Carolina, United States · On-site
$134k–$164k/yr
Senior
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Skills: Wealth management, Estate planning, Investment advisory, Relationship management, Business development
Harrisburg, North Carolina, United States · On-site
Senior
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Skills: Branch Operations, Profit and Loss Management, Budgeting, Sales Growth, Personnel Management
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Skills: Sales, Visual Merchandising, Customer Service, Retail Operations, Loss Prevention
Greenville, North Carolina, United States · On-site
$18/hr–$22/hr
Entry level
RNR Tire Express is ready to hire a full-time Field Collector with great customer service skills. An average field collection makes $18.00 to $20.68 with the bonuses. In addition to great pay and our family atmosphere, o…
Skills: Customer Service, Debt Collection, Communication Skills, Multitasking, Conflict Resolution
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
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Elizabeth City, North Carolina, United States · On-site
Entry level$485M raised
The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing trans…
Chapel Hill, North Carolina, United States · On-site
$14/hr–$15/hr
Entry level
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Customer Service, Merchandising, Communication, Time Management, Teamwork
Asheville, North Carolina, United States · On-site
Mid level
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Asheville, North Carolina, United States · On-site
Entry level
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Skills: Customer Service, Sales, Personal Styling, Teamwork, Communication
High Point, North Carolina, United States · Remote Solely
$11/hr–$20/hr
Mid level
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Skills: Outbound Telemarketing, Fundraising, Customer Service, Responsive Listening, Data Entry
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Skills: Loan Origination, Client Relationship Management, Networking, Mortgage Lending, Business Development
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Full-time
associate degree, bachelor degree
Career Development Programs, Training
Posted 23d ago
~40 hrs/week
Responsibilities
The Service Advisor acts as the primary liaison between customers and technicians, managing repair orders and providing accurate cost estimates. They are responsible for scheduling appointments, explaining technical repairs to clients, and ensuring high levels of customer satisfaction.
Requirements
Candidates should possess an associate or bachelor's degree, or 2-4 years of related experience in automotive service. Required qualifications include a valid driver's license and preferably ASE certifications or manufacturer training.
Full job description
Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
The Anderson Automotive Group is a family owned and operated business with over seventy years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider.
Offices: 9101 Glenwood Avenue, Raleigh, NC 27617, US · 3321 NC Highway 87 S, Sanford, North Carolina 27332, US · 629 Brevard Road, Asheville, NC 28806, US · 9209 Glenwood Avenue, Raleigh, NC 27617, US · 2100 Savannah Highway, Charleston, SC 29414, US
Based on 1990 listings with disclosed salaries, most sales jobs in North Carolina pay between $50k–$164k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in North Carolina right now?
There are currently 9,145 open sales positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in North Carolina?
Companies currently hiring include Lowe's Companies, Inc., Advance Auto Parts, AutoZone, Circle K, Belk, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in North Carolina?
Yes — 1429 of the 9145 open sales positions offer remote or hybrid work (735 remote, 694 hybrid).
How do I apply for Sales jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.