Boston, Massachusetts, United States · Remote OK
The Global Vice President of Customer Success is a key member of Dot Compliance’s leadership team, leading our Customer Success organization across North America, EMEA, and APAC. This person will shape and execute our gl…
Skills: Strategic Leadership, Customer Success Management, B2B SaaS, Global Team Management, Enterprise Account Management
Boston, Massachusetts, United States · On-site
Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce…
Skills: Global Sales Leadership, B2B SaaS Sales, Sales Playbook Development, Pipeline Management, Revenue Forecasting
Sudbury, Massachusetts, United States · On-site
Join the YogaSix team, where we believe everyone deserves the transformative experience of yoga. As a rapidly growing boutique yoga company, we offer a variety of class types designed to empower and encourage students of…
Skills: Sales, Communication, Customer Service, Lead Generation, Closing Sales
New Bedford, Massachusetts, United States · On-site
$15/hr–$19/hr
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer Service, Communication Skills, Billing, Inventory Management, Logistics Coordination
Orleans, Massachusetts, United States · On-site
$15/hr–$20/hr
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer Service, Communication Skills, Billing, Inventory Management, Logistics Coordination
South Yarmouth, Massachusetts, United States · On-site
$15/hr–$20/hr
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer Service, Communication Skills, Billing, Inventory Management, Logistics Coordination
Hyannis, Massachusetts, United States · On-site
$15/hr–$16/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Hyannis, Massachusetts, United States · On-site
$15/hr–$17/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
Hyannis, Massachusetts, United States · On-site
$15/hr–$17/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision-making, Customer Service, Sales Performance, Team Development
Hyannis, Massachusetts, United States · On-site
$15/hr–$19/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision-making, Customer Service, Sales Performance, Team Development
Falmouth, Massachusetts, United States · On-site
$15/hr–$20/hr
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer Service, Communication Skills, Billing, Inventory Management, Logistics Coordination
Holyoke, Massachusetts, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Cashiering
Boston, Massachusetts, United States · Remote OK
$60k–$80k/yr
Established, Entrepreneurial, Empowered…Explore the Opportunities! Water Treatment Account Manager Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maint…
Skills: Water Testing, Chemical Testing, Equipment Calibration, Preventative Maintenance, Diagnostics
Boston, Massachusetts, United States · On-site
$61k–$80k/yr
Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital ca…
Skills: Salesforce, Territory Management, Direct-to-Consumer Campaigns, Marketing Technologies, Problem-solving
Needham, Massachusetts, United States · On-site
$250k/yr
Overview PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and have an unmatched Cultu…
Skills: Mortgage Loan Processing, Client Advising, Loan Application Verification, NMLS Licensing, Financial Analysis
Bedford, Massachusetts, United States · On-site
$160k–$195k/yr
Introduction Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Tran…
Skills: Functional Management, Product Marketing, Business Acumen, Conflict Management, Decision Making
Boston, Massachusetts, United States · Remote OK
$85k–$95k/yr
Description About Brook Brook is The Remote Care Company. Building on our foundation in remote care, we provide the connected operating system that combines clinical AI, care teams, connected devices, and end-to-end deli…
Skills: Account Management, Partner Success, Customer Success, Data Analysis, Relationship Management
Natick, Massachusetts, United States · On-site
$70k–$200k/yr
Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business…
Skills: Interior Design, Sales Techniques, Space Planning, Fabric Coordination, Social Media Marketing
Boston, Massachusetts, United States · On-site
$80k–$95k/yr
Clean Harbors/Safety-Kleen (SKE) is seeking a District Sales Manager to lead the Eastern New England SKE sales team! This role will manage a team of nine Sales Representatives across the district, driving revenue growth,…
Skills: B2B Sales Leadership, Account Planning, Relationship Management, Customer Ownership, Financial Acumen
Plymouth, Massachusetts, United States · On-site
$40k–$130k/yr
Description Who We Are United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultura…
Skills: Equipment Sales, Negotiation, Account Management, Contract Preparation, Market Analysis
Boston, Massachusetts, United States • Remote OK
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Lead the global Customer Success organization across North America, EMEA, and APAC to drive adoption, retention, and growth of the eQMS platform. Partner with cross-functional leadership to refine the global strategy and ensure customers achieve measurable business value and ROI.
Requires a Bachelor's degree and over 10 years of B2B SaaS Customer Success experience, including 7+ years leading global teams. Candidates should have a background in life sciences or pharmaceuticals and the ability to influence at the C-suite level.
The Global Vice President of Customer Success is a key member of Dot Compliance’s leadership team, leading our Customer Success organization across North America, EMEA, and APAC. This person will shape and execute our global customer success strategy to drive adoption, satisfaction, retention, and growth across our eQMS platform.
We’re looking for a leader who can think strategically while staying close to the day-to-day realities of the team and our customers. The right person brings structure without unnecessary bureaucracy, sees opportunity in complexity, and knows how to turn insights into action that moves the business forward.
This role is a strong fit for someone who enjoys building in a dynamic, evolving environment, where openness, transparency, and ownership matter. A leader who is comfortable working independently, making thoughtful decisions, and creating alignment across functions and regions. partner closely with Sales, Professional Services, Product, Support, and Marketing to create a connected customer experience and help customers realize meaningful value from Dot Compliance’s solutions.
The ideal candidate knows how to balance innovation with scale, using tools, data, and AI to improve efficiency and visibility, while never losing sight of the human side of customer success. Someone who is curious, practical, and people-first, who takes the time to understand what is really happening before jumping in to change it.
Thank you for your interest in joining us. We sincerely appreciate the time and effort involved in every application. Due to the volume of interest, only candidates selected to move forward will be contacted, and we may not be able to respond to each applicant individually.
Dot Compliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
AI-Powered eQMS for Life Sciences Quality Management
Dot Compliance offers an AI-powered, Salesforce-native eQMS featuring the industry’s first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This vertical AI enables faster, more proactive quality and compliance by empowering data-driven decision-making across life sciences organizations.
Offices: 2375 E Camelback Rd, Suite 600, Phoenix, Arizona 85016, US · 2 Oppenheimer St, Rehovot, Israel 7670102, IL · 30 Old Bailey, London, England EC4M 7AU, GB
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