Boston, Massachusetts, United States · On-site
Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bio…
Skills: Product Management, Customer Discovery, Roadmap Definition, Go-to-Market Strategy, Pricing And Packaging
Pittsfield, Massachusetts, United States · On-site
$104k–$190k/yr
We’re seeking a future team member for the role of Vice President, Scrum Leader to join our Infrastructure Platform team. This role is in Pittsburgh. In this role, you’ll make an impact in the following ways: The Vice Pr…
Skills: Scrum Leadership, Agile Methodology, JIRA, Infrastructure Engineering, Sprint Planning
Haverhill, Massachusetts, United States · On-site
$85k/yr
Director of Safety & Training – CDL ProgramPosition Details Salary: Starting at $85,000 annually, negotiable based on experience and qualifications Schedule: Flexible schedule required, including days, evenings, an…
Skills: CDL Instruction, Staff Management, Curriculum Development, Fleet Safety, Regulatory Compliance
Beverly, Massachusetts, United States · On-site
$60k–$110k/yr
What we do matters! CPI Electron Device Business, with a history spanning more than seven decades, is a global leader in design, development, and manufacturing of electronic components and subsystems. We have locations i…
Skills: Procurement, Negotiation, Supply chain management, Purchase order management, Cost analysis
Lee, Massachusetts, United States · On-site
$87k–$120k/yr
Position Summary The Senior Formulation Scientist is responsible for designing, developing, optimizing and troubleshooting manufacturing processes in a manner that meets safety, quality and operational performance expect…
Skills: Formulation Development, Process Optimization, Scale-up, Parenteral Drug Products, Lyophilization
Boston, Massachusetts, United States · Hybrid
Do you have experience in Commercial Risk? Are you an inquisitive, organized, meticulous individual who would like to apply their experience to our dynamic and engaging industry? If so, this may be the next step in your …
Skills: Commercial Risk Management, Client Relationship Management, Insurance Renewals, Data Analysis, Presentation Skills
Boston, Massachusetts, United States · On-site
Education & Experience Requirements: Bachelor's Degree; Advanced degree a plus. 10+ years in the pharmaceuticals industry with 4 years of Sales Management preferred. Candidates with fewer than 3 years of leadership exper…
Skills: Sales management, Psychiatry, CNS, Team leadership, Business acumen
Stoughton, Massachusetts, United States · On-site
Want to make a difference in your community? Join our YMCA Team today! We are seeking an enthusiastic, mission-driven Aquatics Director to lead our aquatics department and help ensure exceptional experiences for members …
Skills: Aquatics Management, Staff Supervision, Program Development, Water Safety, Budget Management
Medford, Massachusetts, United States · Hybrid
Overview Residential Life and Learning (RLL) supports students as they live independently and in community with others. Our professional and student staff teams achieve this by facilitating intentional opportunities for …
Skills: Student Supervision, Crisis Management, Community Development, Conflict Mediation, Budget Management
Boston, Massachusetts, United States · Hybrid
$155k–$200k/yr
Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Ou…
Skills: Sales Operations, Business Operations, Territory Design, Quota Setting, Capacity Planning
Walpole, Massachusetts, United States · On-site
$70k–$80k/yr
League School for Autism is an award-winning, year-round program dedicated to the education of children on the autism spectrum. Our team approach to education creates a collaborative, supportive and open environment with…
Skills: Special Education, IEP Development, Behavioral Intervention Planning, Classroom Management, Data Collection
Boston, Massachusetts, United States · Hybrid
The Division of Banks is currently accepting applications for the Program Coordinator I – Executive & Strategic Operations position in the Division’s Operations Unit. This is a unique opportunity for someone who enjoys s…
Skills: Project Coordination, Executive Operations, Website Management, Process Improvement, Stakeholder Communication
Boston, Massachusetts, United States · Hybrid
The Division of Banks is currently accepting applications for the Program Coordinator I – Executive & Strategic Operations position in the Division’s Operations Unit. This is a unique opportunity for someone who enjoys s…
Skills: Project Coordination, Executive Operations, Website Management, Process Improvement, Stakeholder Communication
Everett, Massachusetts, United States · On-site
$66k–$71k/yr
Company Description ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premiu…
Skills: Personnel Management, Operational Oversight, Guest Relations, Performance Management, Budgeting and Reporting
Lawrence, Massachusetts, United States · On-site
$50k–$72k/yr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision…
Skills: Staff Management, Sales Forecasting, Recruitment, Employee Training, Payroll Administration
Haverhill, Massachusetts, United States · On-site
$50k–$72k/yr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision…
Skills: Staff Management, Sales Forecasting, Recruitment, Employee Training, Payroll Administration
Andover, Massachusetts, United States · On-site
$50k–$72k/yr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision…
Skills: Staff Management, Sales Goal Achievement, Recruiting, Employee Training, Customer Service
Andover, Massachusetts, United States · On-site
$16/hr–$23/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision…
Skills: Staff Management, Sales, Recruiting, Training and Development, Customer Service
Boston, Massachusetts, United States · On-site
$147k–$185k/yr
InterSystems is a global leader in healthcare data management and interoperability, providing mission-critical technology that powers hospitals, health systems, and national infrastructures worldwide. Our products underp…
Skills: Program Management, Cross-functional Leadership, Security Strategy, Performance Optimization, Stakeholder Management
Franklin, Massachusetts, United States · On-site
Manage a team of sales representatives and/or account managers and sales activities for assigned region, accounts, branches, etc., to optimize profitability and operational efficiency. May also have personal responsibili…
Skills: Sales Management, Team Leadership, Account Management, Strategic Planning, Coaching
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Own reagent product lines end-to-end, from customer discovery and roadmap definition to launch and growth. Manage the commercial surface including e-commerce, marketing, and operational fulfillment to improve the scientist experience.
Requires an MS, PhD in life sciences, or an MBA/Product degree with life sciences experience, plus 3-5 years of commercial product experience. Must possess strong analytical skills and the ability to communicate complex technical information to PhD-level scientists.
Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms.
Position Summary
As a Product Manager on the Reagents team, you will own one or more product lines end-to-end—from customer discovery and roadmap definition through launch, growth, and ongoing customer success. We are a small, high-ownership team, so this role spans the full commercial surface of the business: product management, marketing, e-commerce and commercial operations, and customer success. You will partner closely with our science, foundry operations, supply chain, and engineering teams to bring new reagent products to market, scale the ones already in customers’ hands, and continuously improve the experience scientists have with Ginkgo Reagents.
This is a hands-on role for someone who wants to combine strategic product thinking with operational execution. You will be expected to set the direction for your product area, then roll up your sleeves to make it happen—writing PRDs, talking to customers, pricing kits, fixing a stuck order, and shipping a launch campaign all in the same week.
Key Responsibilities
1. Product Discovery & Roadmap
Customer Discovery: Run customer interviews, voice-of-customer programs, and market research with scientists at academic labs, pharma and biotech R&D teams, and AI-driven discovery companies to deeply understand workflows, unmet needs, and willingness to pay.
Roadmap Ownership: Define and own the product roadmap for your area (e.g., cell-free protein synthesis, PichiaWorks, proteins and enzymes); prioritize ruthlessly across new products, formats, and improvements based on customer value, commercial impact, and feasibility.
Requirements & Specs: Write clear product requirements (PRDs, user stories, success criteria) and partner with science and operations teams to translate them into manufacturable, automation-friendly products.
Market & Competitive Intelligence: Build and maintain a current view of the competitive landscape, pricing, and emerging customer segments; use it to inform roadmap and positioning decisions.
Launch Ownership: Drive product launches end-to-end—launch plan, readiness checklist, cross-functional coordination, internal enablement, and post-launch tracking.
Positioning & Messaging: Develop positioning, value propositions, and messaging tailored to target customer segments, and translate them into customer-facing assets in partnership with marketing.
Pricing & Packaging: Set and iterate on pricing, packaging, and bundling decisions based on customer research, competitive benchmarks, and unit economics.
Storefront Ownership: Own the e-commerce experience on the Reagents storefront, including product pages, SKU setup, content quality, and conversion optimization (Shopify/ERP).
Order & Fulfillment Operations: Partner with Foundry operations, supply chain, and shipping to ensure orders flow accurately, cold-chain requirements are met, and shipments dispatch on time; troubleshoot bottlenecks as they arise.
Inventory & Demand Planning: Monitor stock levels of high-demand kits and reagents, forecast demand, and partner with operations to prevent out-of-stock scenarios and right-size inventory.
Metrics & Analytics: Define and track the KPIs for your area, such as revenue, conversion, fulfillment SLAs, NPS, repeat rate, and use them to inform roadmap and operational decisions.
Content & Demand Generation: Own product content end-to-end, including product pages, technical specs, application notes, blog posts, and email and social campaigns—optimized for SEO (search engine optimization) and AEO (answer engine optimization) across Google, ChatGPT, Claude, Perplexity, and Google AI Overviews.
Lead Generation & Pipeline: Identify high-potential customer segments and accounts, run targeted outreach, and partner with the commercial team to convert interest into orders.
Customer Success: Be a strong voice for the customer, own the inbound support experience, coordinate with internal scientists on technical questions, and run a structured post-purchase feedback loop to drive product and experience improvements.
Conferences & Field Engagement: Represent Ginkgo Reagents at industry conferences and customer meetings, generate target lists for new partnership opportunities, and build relationships with key accounts.
Required Qualifications
MS or PhD in a life sciences field (e.g., biology, biochemistry, molecular or cell biology, bioengineering, synthetic biology) OR an MBA, product, or marketing degree paired with demonstrated experience in life sciences tools or reagents
3–5 years of product management, product marketing, or commercial experience, ideally in life sciences tools, reagents, diagnostics, or scientific instrumentation
Track record of owning a product or product line end-to-end, from discovery and roadmap through launch and post-launch growth
Strong customer discovery and research instincts; comfortable talking to PhD-level scientists about their workflows and translating that into product decisions
Strong quantitative and analytical skills; comfortable building business cases, sizing markets, and analyzing product and operational metrics
Excellent written and verbal communication, with the ability to write professionally and clearly to a scientific (including PhD-level) audience
High-ownership, entrepreneurial mindset, comfortable operating in a small team, wearing multiple hats, and moving fluidly between strategy and execution
Eligible to work in the United States; this role is based in Boston, Massachusetts
Preferred Qualifications
Prior experience launching reagent or kit products, ideally in protein expression, enzymes, cell-free systems, or AI-driven protein screening workflows
Hands-on experience with e-commerce platforms (e.g., Shopify), ERPs, and CRM tools (e.g., HubSpot, Salesforce)
Working knowledge of SEO and AEO best practices—including keyword research, on-page SEO, structured data/schema, and content optimization for AI answer engines—and hands-on experience with tools such as Google Search Console, Google Analytics, Ahrefs, SEMrush, or Clearscope
Experience with cold-chain logistics, demand planning, or other operational aspects of a physical-product business
Bench experience in molecular or cell biology, biochemistry, or synthetic biology
Understanding of synthetic biology, drug discovery and development, or the broader life sciences tools market
Strong presentation (powerpoint or gslides) and spreadsheet skills (excel or gsheets)
Total compensation for this role is market driven, and includes both salary and company stock awards. Base pay is ultimately determined based on a candidate’s skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.
Ginkgo has implemented a return to office policy effective October 1, 2025. This roll requires will require the employee to be onsite 5 days per week.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.
Ginkgo Bioworks builds the tools that make biology easier to engineer for everyone. We offer autonomous laboratories that replace manual laboratory work with robotics in the lab, greatly improving the productivity of scientists. Ginkgo's in-house autonomous lab is also available as a "cloud lab" through our Datapoints and Solutions contract research services.
Offices: 27 Drydock Ave, 8th floor, Boston, MA 02210, US · 10 Wilson Rd, Cambridge, Massachusetts 02138, US · 5858 Horton St, Emeryville, California 94608, US · Padualaan 8 KRUYTGEBOUW, 3584, CH , Utrecht, NL
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