Senior Product Manager – Rural Health Managed Services
Boston, Massachusetts, United States · On-site
$158k–$232k/yr
Senior+
About the Role InterSystems is seeking an experienced Senior Product Manager to lead the operational strategy and delivery of our Rural Health Managed Services solutions. In this role, you will serve as the operational p…
Technical Services Helpdesk Specialist Location - Windsor, UK Type of Work - Office Role Overview The Help Desk Specialist provides first-line technical support and service desk functions. This role serves as the initial…
Skills: Customer Service, IT Service Management, Incident Management, Hardware Troubleshooting, Software Troubleshooting
Job Summary The Marketing Manager is responsible for developing and executing strategic marketing initiatives that drive brand awareness, customer engagement, and revenue growth across the Southeast Asia markets. The Mar…
Job Summary InterSystems seeks experienced candidates who are creative, motivated, and energetic problem solvers to join a group of experts supporting development and administration of public and private integration proj…
Santiago, Santiago Metropolitan Region, Chile · On-site
Senior
Asistente Ejecutiva para Country Manager Ubicación: Ciudad Empresarial, Huechuraba, Región Metropolitana (presencial) Descripción del Cargo La Asistente Ejecutiva brindará apoyo ejecutivo y administrativo integral al Cou…
Sales Administrator - Sao Paulo, Brazil Position Overview The Sales Administrator supports the sales team by managing administrative tasks, maintaining customer data, coordinating sales processes, and ensuring smooth ope…
Skills: Sales Administration, CRM Management, Data Analysis, Customer Service, Microsoft Office
Administrador(a) de Vendas Sao Paulo, Brasil Visão Geral da Posição O(A) Administrador(a) de Vendas apoia a equipe comercial por meio da gestão de atividades administrativas, manutenção de dados de clientes, coordenação …
Skills: Sales Administration, CRM Management, Data Analysis, Customer Service, Microsoft Office
InterSystems is seeking clinically experienced product leaders who are motivated by improving how healthcare is delivered through technology. This role is ideal for professionals with clinical and/or healthcare operation…
InterSystems Corporation, a leading developer of data platform and interoperability technologies, is seeking candidates for its U.S. Department of Veterans Affairs (VA) Account Team. The “Enterprise Solutions Advisor - V…
InterSystems has been a leader in the digital health space since its inception. We work with healthcare payers, providers, regional health networks, MedTech, and health IT companies like Epic and Optum. Today, more than …
Skills: Fraud Waste and Abuse Prevention, Healthcare Policy, Public Sector Strategy, Data Interoperability, Program Integrity
As a Cybersecurity Analyst, you will be part of our Cybersecurity Department that covers information security, privacy, and product security risks and certifications. You will report to the Cybersecurity Manager - Assura…
Skills: Risk Management, Cybersecurity Auditing, Compliance, ISO 27001, HITRUST
As a Cybersecurity Analyst, you will be part of our Cybersecurity Department that covers information security, privacy, and product security risks and certifications. You will report to the Cybersecurity Manager - Assura…
Job Summary The Sales Coordinator will provide administrative support to the sales team in Japan. Directly reporting to the Country Sales Manager, this position needs to take initiative in managing schedules, contracts a…
We are looking for an experienced, relationship-driven recruiter to join our global Talent Acquisition team. This is a true full-cycle recruiting role, supporting a diverse range of functions across the business, includi…
The GTM Engineer is embedded within InterSystems North America Sales and aligned to the AI Enablement Team. This individual will serve as the primary architect of next-generation go-to-market workflows, partnering with T…
Skills: Workflow Redesign, Process Engineering, AI Implementation, Sales Operations, Project Management
The Senior Project Manager will plan, execute, and effect the successful sign-off of InterSystems Corporation (TrakCare) projects within a country according to strict deadlines, within scope and within budget. The Senior…
The Risk and Compliance Project Manager will be responsible for managing projects in Risk and Compliance and Cybersecurity teams to drive compliance and cybersecurity initiatives across the entire organization. ESSENTIAL…
Administrative Assistant InterSystems Corporation is a privately held software company with a 40-year track record of consistent growth and profitability. We view hiring, developing, and retaining the best people as key …
Clinical Advisor Location - Windsor/ Edinburgh, UK Type of Work - Office Role Overview The Clinical Advisor will provide clinical guidance for the strategic planning, management, integration, and implementation of health…
Skills: Clinical Workflow Analysis, Health Information Systems, Healthcare Analytics, Clinical Decision Support, Electronic Health Records
Santiago, Santiago Metropolitan Region, Chile · On-site
Senior
Technical Specialist - Santiago, Chile InterSystems ha estado presente en Chile desde 2007, y nuestra solución HIS TrakCare es fundamental para transformar la forma en que se entrega la atención de salud en Chile y Latin…
Skills: JavaScript, HTML, Java, C++, PHP
Senior Product Manager – Rural Health Managed Services
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$158k–$232k/yr
Full-time
bachelor degree
Medical Insurance, Vision Insurance, Dental Insurance, Short-term Disability, Long-term Disability, Life Insurance
Posted 1d ago
~40 hrs/week
Responsibilities
Lead the operational strategy and roadmap for Rural Health Managed Services to ensure SaaS offerings are secure, scalable, and compliant. Collaborate across technical and business teams to translate regulatory requirements into operational capabilities and improve service reliability.
Requirements
Requires a bachelor's degree and over 12 years of experience in product management, managed services, or healthcare technology. Must have deep knowledge of cloud platforms, SRE best practices, and regulated healthcare environments such as CMS, Medicare, and Medicaid.
Full job description
About the Role
InterSystems is seeking an experienced Senior Product Manager to lead the operational strategy and delivery of our Rural Health Managed Services solutions. In this role, you will serve as the operational product leader responsible for ensuring our healthcare SaaS offerings are secure, scalable, compliant, and ready to support customers across highly regulated healthcare environments.
Working closely with Product Management, Engineering, Operations, Security, Compliance, Customer Success, and executive leadership, you will translate customer, regulatory, and business requirements into operational capabilities that enable successful deployment, support, and long-term service excellence.
If you are passionate about building enterprise healthcare platforms that improve access to care while delivering exceptional customer outcomes, we'd love to hear from you.
What You'll Do
Product & Operational Leadership
Lead the operational roadmap for InterSystems Rural Health Managed Services solutions.
Partner with Product Management and Engineering to ensure new capabilities are operationally ready, scalable, secure, and supportable.
Prioritize initiatives that improve customer onboarding, deployment automation, service reliability, observability, and operational efficiency.
Define operational readiness standards, service delivery requirements, and acceptance criteria for new platform capabilities.
Balance customer needs, platform reliability, technical debt, regulatory requirements, and business priorities to maximize long-term product success.
Cross-Functional Collaboration
Build strong partnerships across Engineering, Product Management, Operations, Security, Compliance, Customer Success, Sales, and Executive Leadership.
Facilitate alignment around shared priorities while helping teams remove delivery obstacles.
Represent operational requirements during roadmap planning, release readiness, and strategic planning activities.
Foster collaboration across technical and business teams to continuously improve service delivery and customer experience.
Healthcare Compliance & Regulatory Readiness
Translate healthcare regulatory and certification requirements into scalable operational processes and managed service capabilities.
Support readiness activities related to Medicare, Medicaid, Rural Health Clinics (RHCs), Critical Access Hospitals (CAHs), Federally Qualified Health Centers (FQHCs), and other healthcare programs.
Partner with Compliance and Engineering teams to ensure operational controls, reporting, monitoring, and change management processes support regulatory expectations.
Participate in audits, certification assessments, and customer due diligence activities as needed.
Service Excellence & Continuous Improvement
Define and monitor key operational metrics, service level objectives (SLOs), and customer success measures.
Use operational data, customer feedback, and analytics to identify opportunities for automation and process improvement.
Drive continuous improvements in service reliability, operational maturity, AI-enabled operations, and platform scalability.
Communicate roadmap progress, operational health, risks, and business outcomes to leadership.
What We're Looking For
Required Experience
Bachelor's degree in Business, Computer Science, Information Systems, Engineering, Healthcare Informatics, or a related field.
12+ years of experience in Product Management, Solution Ownership, Managed Services, SaaS Operations, Healthcare Technology, Service Delivery, or related leadership roles.
Proven experience leading enterprise-scale SaaS, cloud, platform, healthcare technology, or managed services initiatives, with the ability to translate business, customer, regulatory, certification, and operational requirements into technical solutions and service delivery capabilities.
Strong knowledge of cloud platforms, DevOps, automation, observability, operational scalability, ITIL, IT Service Management (ITSM), and Site Reliability Engineering (SRE) best practices.
Experience collaborating across Product Management, Engineering, Operations, Security, Compliance, and Executive Leadership teams.
Working knowledge of regulated healthcare environments, including CMS programs, Medicare, Medicaid, Rural Health Clinics (RHCs), Critical Access Hospitals (CAHs), Federally Qualified Health Centers (FQHCs), or similar healthcare programs.
Experience translating healthcare regulatory, certification, and compliance requirements into operational processes, support models, and certification readiness activities, including audits, accreditation, or compliance programs.
Excellent communication, stakeholder management, and executive presentation skills.
Ability to work onsite at InterSystems headquarters in Boston, Massachusetts.
Preferred Experience
Experience in one or more of the following is a plus:
Rural Health or healthcare interoperability solutions
CMS programs, Medicare, Medicaid, RHCs, CAHs, or FQHCs
HL7®, FHIR®, TEFCA, USCDI, or healthcare interoperability standards
Agile product management practices and tools such as Jira or Azure DevOps
Operational telemetry, AI-driven operations, or cloud observability platforms
Certifications including CSPO, SAFe, ITIL, PMP, AWS, Azure, or GCP
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
Medical, vision, and dental insurance
Short-term and long-term disability, and life insurance
401(k) Profit Sharing Contribution
Paid Time Off and Holidays
Parental Leave
Tuition reimbursement
The estimated base compensation range for this role is:
$158,000—$232,000 USD
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 39 offices in 28 countries worldwide.
Offices: 1 Congress St, Boston, Massachusetts 02114, US · Tangier Lane, Eton, Berkshire, GB · Tour EuroPlaza, Courbevoie, Île-de-France, FR · 383 Kent Street, Sydney, NSW, AU · Avenida del Valle, Huechuraba, Santiago, CL
SoftwareDatabaseIntegration and development of connectable applicationsComposite applicationHandles unstructured dataEmbedded real-time active analyticsHealthcare information systemHealth information exchangedata managementcloud
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 39 offices in 28 countries worldwide.
Offices: 1 Congress St, Boston, Massachusetts 02114, US · Tangier Lane, Eton, Berkshire, GB · Tour EuroPlaza, Courbevoie, Île-de-France, FR · 383 Kent Street, Sydney, NSW, AU · Avenida del Valle, Huechuraba, Santiago, CL
SoftwareDatabaseIntegration and development of connectable applicationsComposite applicationHandles unstructured dataEmbedded real-time active analyticsHealthcare information systemHealth information exchangedata managementcloud