Great Barrington, Massachusetts, United States · On-site
Mid level
Pay starts at . Pay is based on experience. SUMMARY Ensures that fast, friendly, helpful and efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store. Responsible for o…
Manager of Facilities Maintenance and Work Process
Lexington, Massachusetts, United States · On-site
Senior
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Swampscott, Massachusetts, United States · On-site
$58k–$82k/yr
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Framingham, Massachusetts, United States · On-site
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Boxborough, Massachusetts, United States · On-site
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Lexington, Massachusetts, United States · On-site
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Marlborough, Massachusetts, United States · Hybrid
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West Springfield, Massachusetts, United States · On-site
$21/hr–$33/hr
Mid level
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Full-time
high school
Posted 15d ago
~40 hrs/week
Responsibilities
Oversees Front End and Customer Service operations to ensure efficient service and adherence to company policies. Manages staff training, scheduling, and financial goals while maintaining store cleanliness and safety standards.
Requirements
Requires a high school diploma and at least 3 years of related experience. Candidates must be at least 18 years old with strong organizational and communication skills.
Full job description
Pay starts at . Pay is based on experience.
SUMMARY
Ensures that fast, friendly, helpful and efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store. Responsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Ensures that all Front End and Office policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes. Ensure corporate dress code is adhered to on the Front End and Customer Service areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
Deliver fast, friendly, and efficient customer service at all times.
Ensure associates greet customers, smile, and request AdvantEdge Cards.
Maintain awareness of shrink and implement controls.
Keep workstations neat and organized per 5S standards.
Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates.
Provide a safe environment for customers and associates.
Maintain cleanliness and compliance with corporate and state sanitation standards in all areas, including restrooms.
Enforce company policies, dress code, and system procedures (FDS, X-CPS).
Monitor cash and asset controls.
Track training progress: buddy training, CBT scores, evaluations, coaching.
Correct pricing errors promptly.
Manage supply orders and inventory controls.
Meet or exceed financial goals for Front End, Office, and Bottle departments.
Ensure associates meet efficiency standards and adhere to mission statements.
Communicate and implement company programs.
Act as first-level support for Customer Service issues.
Develop Front End and Office Supervisors for job knowledge and bench strength.
Perform other duties as assigned and comply with all company policies.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong Organizational skills and ability to multi-task. Satisfactory Performance Reviews. Strong communication skills. Basic Literacy Basic Computer Skills.
EDUCATION AND EXPERIENCE
High School Degree or equivalent.
3+ years of related experience.
PHYSICAL REQUIREMENTS
Exposure to Hot Environment Occasional 1-3 Hours
Exposure to Cold Environment Occasional 1-3 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Walking Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Bending Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Squatting/Kneeling Constant 5-8 Hours
Pushing/Pulling Occasional 1-3 Hours up to 75lbs
Lifting Occasional 1-3 Hours up to 50lbs
Lifting Frequent 3-5 Hours up to 25lbs
EQUIPMENT USED
Computer applications
Mainframe
Registers
Banking equipment
Floor Machine
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
Related keywords
Front End OperationsCustomer Service DeskCashier TrainingPayrollShrink Control5S StandardsFDSX-CPSAsset ControlsCBT ScoresInventory ControlsRetail ManagementSanitation StandardsBanking EquipmentMainframe Registers
Ignite your passion and career. We have exciting positions throughout the company.
Industry
Retail Groceries
Company size
10,001+ employees
Founded
1932
Headquarters
Schenectady, NY
LinkedIn followers
25,035
The heart of any community is its people. For more than 85 years, our commitment to our customers and the communities we serve has remained steadfast, going far beyond offering great food, selection and low prices. We’re also proud to lend our support to many charitable organizations and events that make a real difference in the community, and it’s why we say, “We’re not just in your neighborhood, we’re your neighbor.”
We donate funds, in-kind and promotional support to national, regional, and grassroots causes, from Feeding America and Disabled American Veterans to local fairs and festivals, collegiate and youth sports teams, and free ticket printing and free cups and napkins for fundraisers.
We see strength in diversity, and we celebrate the multiformity that makes our community stronger. We lend our support to cultural happenings, urban community programs, and events that promote the exchange of cultures that brings us closer together.
The Golub Family, Price Chopper/Market 32 and Price Chopper’s Golub Foundation have all been recognized for their service to the community, including national, regional and local awards for fundraising, philanthropy and excellence in giving.
Offices: 461 Nott Street, Schenectady, NY 12308, US
Retail Grocery and Best in FreshGroceryFood and Beverage
How much do Management & Leadership jobs in Massachusetts pay?
Based on 10680 listings with disclosed salaries, most management & leadership jobs in Massachusetts pay between $80k–$214k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Massachusetts right now?
There are currently 17,405 open management & leadership positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Massachusetts?
Companies currently hiring include Domino's, MassDEP, CVS Health, State Street, Mass General Brigham, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Massachusetts?
Yes — 5667 of the 17405 open management & leadership positions offer remote or hybrid work (1302 remote, 4365 hybrid).
How do I apply for Management & Leadership jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Management & Leadership jobs by city in Massachusetts