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$150k–$200k/yr
Full-time
Health Insurance, Dental Insurance, Parental Planning, Mental Health Benefits, 401k Plan And Match, Paid Time Off
Posted 13d ago
~40 hrs/week
Remote in Maryland, United States, Massachusetts, United States, New Jersey, United States, New York, New York, United States
Responsibilities
Manage and coach a team of Sales Engineers to qualify and close opportunities through technical expertise and product demonstrations. Partner with sales and product teams to articulate Datadog's value proposition and ensure seamless pre-to-post sales transitions.
Requirements
Requires a minimum of 3 years in a sales engineering role and 1-3 years of experience in a team lead or mentorship capacity. Candidates must possess strong knowledge of infrastructure monitoring and exceptional communication skills to articulate business and technical benefits.
Full job description
The Team:
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
The Opportunity:
Would you like the opportunity to work at a company that is revolutionizing the IT monitoring space? Datadog is seeking a highly motivated, results oriented individual to join our high-growth organization and world class presales team.
You will manage a team of talented Sales Engineers to help qualify and close opportunities with customers and partners. Coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs).
Take the lead technical role in your region supporting customer facing activities and engagements for key accounts. Enable a strong partnership between the SE team and other organizations within Datadog.
This is a hands-on coach/player management role.
You Will:
Partner with Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
Manage a team of Sales Engineers, helping to ensure customer success pre-sale;
Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities.
Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills.
Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities.
Deliver semi-annual performance reviews along with collaborating on and executing individual development plans.
Conduct regular 1:1’s with team members to provide constructive feedback and skills development.
You Are:
1 - 3 years of experience in an SE team lead or mentorship role.
Ambitious and self-motivated with a high EQ.
Highly coachable with a strong desire to improve and grow as a professional.
Strong knowledge of current infrastructure and monitoring solutions and technologies.
Passion and ability to educate customers on observability risks that are meaningful to their business.
Ability to build and execute an evaluation plan with a customer.
Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
Ability to think creatively about a wide variety of challenges. You're going to find new things every day.
Minimum of 3 years in a sales engineering role.
Bonus Points:
Formal education and/or training in management skills or strategies.
Previous experience working in a startup and/or fast-paced organization.
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
About Datadog:
Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$150,000—$200,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
561,122
Total funding
$1.0B
Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Offices: 620 8th Ave, 45th floor, New York, NY 10018, US · 225 Franklin St, 24th Fl, Boston, Massachusetts 02110, US · 21, Rue de Châteaudun, Paris, Ile-de-France 75009, FR · Weteringschans 165 C, Amsterdam, NH 1017 XD, NL · 3340 Peachtree Rd NE, Atlanta, Georgia 30326, US
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