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Jobs at Datadog (Now Hiring) — 49 open

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Customer Success Associate

Tokyo, Japan · Hybrid

Mid level$1.0B raised

#LI-KO1 カスタマーサクセス・アソシエイトとして、Datadogをご利用中の既存顧客を対象に、トレーニング、導入サポートなどを提供しながら、確立されたセールス・メソッドに沿ってアップセル・クロスセルに取り組みます。カスタマー・エクスペリエンス(顧客体験)を最大化できるよう、顧客との信頼関係を構築して固有課題やニーズを特定し、利用拡大の機会を発掘して、Datadog製品の価値を伝えることに注力します。顧客のスケーリングを担うカスタマ…

Skills: Upselling, Cross-selling, Customer Relationship Management, Troubleshooting, Contract Negotiation

Datadog logoDatadog

Customer Success Associate

Tokyo, Japan · Hybrid

Entry level$1.0B raised

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful…

Skills: Customer Success, Account Management, Sales Cycle Management, Contract Negotiation, Upselling

Datadog logoDatadog

Sales Development Representative - Boston

Boston, Massachusetts, United States · Hybrid

Entry level$1.0B raised

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and …

Skills: Prospecting, Lead Generation, Cold Calling, Email Outreach, Customer Qualification

Datadog logoDatadog

Product Manager II - Application Performance Monitoring

New York, New York, United States · Hybrid

$155k–$195k/yr

Mid level$1.0B raised

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-s…

Skills: Product Management, AI/ML Implementation, Distributed Systems, Application Performance Monitoring, Distributed Tracing

Datadog logoDatadog

GTM Strategy and Operations Associate

New York, New York, United States · Hybrid

$100k–$133k/yr

Mid level$1.0B raised

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, …

Skills: GTM Strategy, Sales Operations, Vendor Management, AI Tooling Strategy, Salesforce CRM

Datadog logoDatadog

Senior Partner Manager - Channels (Nordics)

Copenhagen, Capital Region of Denmark, Denmark · Hybrid

Senior$1.0B raised

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner …

Skills: Channel Partner Recruitment, Strategic Alliances, Business Development, Channel Sales, Lead Generation

Datadog logoDatadog

Sales Development Representative

Tokyo, Japan · Hybrid

Entry level$1.0B raised

SDRとして、Datadogのビジネス成長を支えるために、リードの発掘、見込み顧客の選定、および新規顧客の獲得を行っていただきます。社内の関係部署と連携しながら、ITおよびテクノロジー業界のイノベーターたちに、デジタルトランスフォーメーションやクラウド移行におけるDatadogの価値を伝える役割を担います。SDRは、営業分野でキャリアを発展させながら、Datadogチームの成功にも貢献できるポジションです。 Datadogでは、オフィス…

Skills: Lead Generation, Prospecting, Outbound Sales, Strategic Planning, Communication Skills

Datadog logoDatadog

Sales Development Representative

Tokyo, Japan · Hybrid

Entry level$1.0B raised

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and …

Skills: Prospecting, Lead Qualification, Cold Calling, Email Outreach, Written Communication

Datadog logoDatadog

Product Manager II, AI & Data Security

Paris, Ile-de-France, France · Hybrid

Mid level$1.0B raised

As organizations rapidly adopt AI applications and agentic systems, security teams need visibility and control over how these technologies are being used. Datadog's AI & Data Security product helps customers discover, se…

Skills: Product Management, AI Security, Data Security, Generative AI, Cloud Infrastructure

Datadog logoDatadog

Customer Success Associate - Spanish Speaking (Boston)

Boston, Massachusetts, United States · Hybrid

Entry level$1.0B raised

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful…

Skills: Spanish Proficiency, Customer Success, Account Management, Sales Cycle Management, Contract Negotiation

Datadog logoDatadog

Product Marketing Manager - APM

San Francisco, California, United States · Hybrid

$123k–$164k/yr

Senior$1.0B raised

As a Product Marketing Manager on Datadog’s Application Performance Monitoring team, you will help shape how customers understand, adopt, and expand their use of Datadog’s APM products. This role will focus on product ma…

Skills: Product Marketing, Go-To-Market Strategy, Positioning And Messaging, Sales Enablement, Competitive Analysis

Datadog logoDatadog

Staff AI Engineer - Data Visualization

Grenoble, Auvergne-Rhône-Alpes, France · Hybrid

Senior+$1.0B raised

This role will join Datadog’s Data Visualization organization, a team responsible for the visualization experiences that power dashboards, notebooks, investigations, and product workflows used across the platform. The te…

Skills: AI Engineering, LLM Technologies, Prompt Engineering, Context Engineering, Evaluation Frameworks

Datadog logoDatadog

Regional Manager, Sales Engineering - Public Sector

Tokyo, Japan · Hybrid

Senior+$1.0B raised

As a Regional Manager, Sales Engineering, you will lead a team of Sales Engineers and frontline leaders, driving technical execution, operational excellence, and team development across your region. You’ll act as a force…

Skills: Sales Engineering Leadership, Regional Strategy, Capacity Planning, Technical Sales Execution, Stakeholder Management

Datadog logoDatadog

Partner Solutions Architect (GSI) - AMER East

Boston, Massachusetts, United States · Hybrid

$143k–$209k/yr

Senior+$1.0B raised

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solutio…

Skills: Observability, Public Cloud, Containerization, DevOps, Python

Datadog logoDatadog

Director, Security Channels (North America)

New York, New York, United States · Hybrid

Senior+$1.0B raised

Individual Contributor JD: We are looking for an experienced Channel & Alliances sales professional to ignite and nurture partnerships by identifying and recruiting new partners for long-term success as well as manage on…

Skills: Channel Sales, Strategic Alliances, Business Development, Partner Recruitment, Partner Enablement

Datadog logoDatadog

Senior Group Manager, Partner Marketing (LATAM)

São Paulo, São Paulo, Brazil · Hybrid

Senior+$1.0B raised

Datadog is seeking a Sr. Group Manager of Partner Marketing to oversee strategy and execution of channel and cloud partner marketing across the Latin America region. Reporting to the Director of Partner Marketing, this r…

Skills: Partner Marketing Strategy, Pipeline Generation, Channel Management, Cloud Partner Marketing, Stakeholder Management

Datadog logoDatadog

Event Marketing Manager

Dublin, Leinster, Ireland · Hybrid

Senior$1.0B raised

The Team: We are a fast-moving, analytically driven B2B marketing team. We show innovative companies how they can improve their applications and get to market faster. We do hundreds of events, thousands of marketing camp…

Skills: Event Management, Project Management, B2B Marketing, Budget Management, Vendor Management

Datadog logoDatadog

Director, Technical Program Management - Technical Solutions Operations

San Francisco, California, United States · Hybrid

$210k–$310k/yr

Senior+$1.0B raised

Datadog's Technical Solutions (TS) organization is one of the largest organizations in the company — spanning Sales Engineers, Technical Account Managers, Enterprise Customer Success Managers, Technical Support Engineers…

Skills: Technical Program Management, Operating Model Design, Stakeholder Management, AI Implementation, Strategic Planning

Datadog logoDatadog

Partner Marketing Manager - Cloud & Channel (EMEA)

London, England, United Kingdom · Hybrid

Senior$1.0B raised

Datadog’s Partner Marketing Team is looking for a Partner Marketing Manager to drive strategic marketing initiatives with our Cloud Service Providers and Channel Partners in EMEA. In this role, you will own and execute m…

Skills: Partner Marketing, Demand Generation, Project Management, Cross-functional Collaboration, Salesforce

Datadog logoDatadog

Deal Desk Analyst - NYC

New York, New York, United States · Hybrid

$68k–$95k/yr

Mid level$1.0B raised

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Oper…

Skills: Deal Structuring, Quoting, SaaS Transactions, Revenue Recognition, Negotiation

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Showing 1–20 of 49

Datadog logo

Customer Success Associate

Datadog

Tokyo, Japan • Hybrid

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Performance-based compensation, Restricted Stock Units (RSU), Employee Stock Purchase Plan (ESPP), President's Club opportunities, Professional development and product training, Sales training (MEDDIC and Command of Message)
  • Posted 5h ago
  • ~40 hrs/week
  • Japanese

Responsibilities

Manage the full sales cycle for upselling and cross-selling to small existing customers while providing training and onboarding support. Focus on maximizing customer experience and building trust to identify growth opportunities and ensure effective solution utilization.

Requirements

Seeking a customer-first professional with experience in contract and price negotiations for upselling activities. Candidates should be self-starters with strong communication skills and the ability to handle high-volume tasks efficiently.

Full job description

#LI-KO1

カスタマーサクセス・アソシエイトとして、Datadogをご利用中の既存顧客を対象に、トレーニング、導入サポートなどを提供しながら、確立されたセールス・メソッドに沿ってアップセル・クロスセルに取り組みます。カスタマー・エクスペリエンス(顧客体験)を最大化できるよう、顧客との信頼関係を構築して固有課題やニーズを特定し、利用拡大の機会を発掘して、Datadog製品の価値を伝えることに注力します。顧客のスケーリングを担うカスタマーサクセスチームにとって、個人の成長とチームの成功を両立させることが、最優先事項です。

Datadogでは、オフィスカルチャーによって築かれる人間関係やコラボレーション、そこからもたらされる創造性を大切にしています。私たちは、従業員それぞれに合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。

業務内容:

  • 小規模な既存顧客に対し、利用拡大できる機会を特定し、案件化する
  • 既存顧客へのアップセル・クロスセルにおいてフルセールスサイクルを担う
  • カスタマー・エクスペリエンス(顧客体験)の向上と、長期にわたる継続的な利用・製品導入のためのトラブルシューティング
  • 既存顧客と伴走し、利用拡大の機会を見つけ、ロイヤルティを高める
  • Datadogの社内チーム(サポート、製品チーム、財務・法務など)との部門横断的コラボレーション
  • 既存顧客のアドバイザーとして、ソリューションが効果的に活用されているか確認し、サポートする

 

募集要項: 

  • 可能な限り最高の価値を提供しようとするカスタマーファースト・マインド
  • 売上を担うセールスと、カスタマーサクセスとしてのキャリアが組み合わさったハイブリッド・ポジションで、自己成長したい方
  • 細やかで思慮に富んだコミュニケーションができる(文書および口頭で
  • アップセル・クロスセル活動のための契約条件や、価格交渉の成功経験
  • マルチタスクをこなし、臨機応変なセルフスターター
  • タイムマネジメントが得意で、大量かつ迅速な業務に自信がある

 

Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。

 

福利厚生と成長機会: 

  • 個々のパフォーマンスと成果に基づく豊かな報酬体系
  • 新入社員への株式付与(RSU / 譲渡制限付株式ユニット)および従業員株式購入制度(ESPP)
  • プレジデント・クラブへの参加機会
  • 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 
  • MEDDICとCommand of Messageに関する丁寧な営業研修 
  • 社内ネットワーク構築のためのメンターおよびバディ・プログラム 
  • インクルーシブな企業文化、コミュニティ・ギルドへの参加機会
  • 幅広く手厚い医療関連の福利厚生制度
  • 企業型確定拠出年金(401K)
  • ペットの養子縁組と保険プログラム

 

上記の内容は、就業する国やDatadogでの雇用内容によって異なる場合があります。世界中のすべての候補者様にご理解頂けるよう、応募情報に関する項目は一部、英語のままで記載されています。全ての求人情報を英語でご確認されたい場合は、こちらをご覧ください。

#LI-Hybrid


About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.


Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Related keywords

DatadogObservabilitySecurity PlatformCustomer SuccessUpsellCross-sellMEDDICCommand of MessageSaaSCustomer ExperienceFull Sales CycleAPAC

About Datadog

LinkedInVisit site

Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.

Industry
Software Development
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
545,443
Total funding
$1.0B

Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Offices: 620 8th Ave, 45th floor, New York, NY 10018, US · 225 Franklin St, 24th Fl, Boston, Massachusetts 02110, US · 21, Rue de Châteaudun, Paris, Ile-de-France 75009, FR · Weteringschans 165 C, Amsterdam, NH 1017 XD, NL · 3340 Peachtree Rd NE, Atlanta, Georgia 30326, US

SaaSAPMSoftwareLog ManagementCloudDevOpsMonitoringInfrastructureDistributed SystemsCloud Computing
View all jobs at Datadog

About Datadog

LinkedInVisit site

Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.

Industry
Software Development
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
545,443
Total funding
$1.0B

Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Offices: 620 8th Ave, 45th floor, New York, NY 10018, US · 225 Franklin St, 24th Fl, Boston, Massachusetts 02110, US · 21, Rue de Châteaudun, Paris, Ile-de-France 75009, FR · Weteringschans 165 C, Amsterdam, NH 1017 XD, NL · 3340 Peachtree Rd NE, Atlanta, Georgia 30326, US

SaaSAPMSoftwareLog ManagementCloudDevOpsMonitoringInfrastructureDistributed SystemsCloud Computing
View all jobs at Datadog

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