Fort Lauderdale, Florida, United States · On-site
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Resolutions Specialist serves as a key support resource for Contact Center agents, providing real-time assista…
Skills: Problem Solving, Customer Service, Conflict Resolution, CRM Systems, Communication Skills
Florida, United States · Remote OK
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Outbound Sales, Communication Skills, Marketing, Customer Focus, Objection Handling
Miami, Florida, United States · On-site
Position Title: Concessions Bar Runner @ Kaseya Center Pay Range: $17.33 to $17.33 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1552404. The adve…
Skills: Food delivery, Sanitation, Safety, Customer service, Communication
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Food Preparation, Sanitation, Customer Service, Attention To Detail, Time Management
Brandon, Florida, United States · On-site
Property Location: Drury Plaza Hotel - 802 S Falkenburg Road , Tampa, Florida 33619 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and…
Skills: Front Desk Operations, Night Auditing, Cash Handling, Guest Relations, Financial Reporting
Orlando, Florida, United States · On-site
Location: Orlando Health Behavioral Health Hospital - External - TSOL Pay Rate: Hourly - Hourly Plan, 18.00 USD Hourly Work Shift: Job Description Responsibilities Company Overview At HHS, our dedicated teams perform vit…
Skills: Residential cleaning, Commercial cleaning, Sanitation standards, Floor care, Carpet cleaning
Tampa, Florida, United States · On-site
Text "Prime" to 30437 to apply now! By texting Prime to 30437 you will opt-in to receive hiring messages and account related messages from Fleming’s Steakhouse. Text HELP for help or [email protected]. Msg&data rates …
Skills: Kitchen Management, Food Production, Staff Development, Recipe Adherence, Safety And Sanitation
Clearwater, Florida, United States · On-site
HOUSEKEEPER - ASSISTED LIVING - FULL TIME - 7a-3p and EVERY OTHER WEEKEND - MUST BE FLEXIBLE WITH SCHEDULING JOB PURPOSE: Provides cleaning services to provide a safe sanitary, comfortable and homelike environment for re…
Skills: Floor Cleaning, Sanitization, Infection Control, Waste Management, Dusting
Orlando, Florida, United States · On-site
Description re you looking for a Great Place to Work? Look no further…we are a certified Great Place to Work! Are you someone who enjoys working with the senior population? We are seeking individuals to join our TEAM and…
Skills: Housekeeping, Cleaning, Sanitation, Communication, Time management
The Villages, Florida, United States · On-site
The hourly pay rate for this position is $14.00 an hour. When you work at Freedom Pointe at the Villages you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of a…
Skills: Driving, Vehicle Maintenance, Customer Service, Hospitality, Housekeeping
Dania Beach, Florida, United States · On-site
Description The bartender offers prompt and courteous service so the guests have an enjoyable experience. Serves high quality beverages while maintaining the cleanliness and guest-ready appearance of outlet. PREREQUISITE…
Skills: Bartending, Customer service, Beverage preparation, Cash handling, Inventory management
Key West, Florida, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Room Attendant, you’re not just ensuring …
Skills: Hospitality, Cleaning, Customer service, Attention to detail, Teamwork
St. Augustine, Florida, United States · On-site
JOIN OUR FUN-EMPLOYED FAMILY! Voted BEST EMPLOYER! Become a CASTmember of the Nations Storyteller ® Have fun driving our Trolley of The Doomed! Share the darker side of our region's history while driving The Ghost and Gr…
Skills: CDL class C, Passenger endorsement, Customer service, Safe driving, Public speaking
Lake Mary, Florida, United States · On-site
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Property management systems, Cash handling, Reservation management, Conflict resolution
Fort Lauderdale, Florida, United States · On-site
(Part Time Less Than 30 hrs. per week, Weekends AND FLEIXBLE SCEHDULES A MUST ) Employee is required for maintaining the clean and neat appearance of all assigned areas. In addition, the employee is responsible for repor…
Skills: Housekeeping, Janitorial services, Floor maintenance, Sanitation, Cleaning equipment operation
Miami, Florida, United States · Hybrid
Overview Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yac…
Skills: Team Leadership, Contact Center Operations, Reservations Management, Staff Development, Process Improvement
Daytona Beach, Florida, United States · On-site
Description Full-Time: Shift 3p-11p QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes whi…
Skills: Companionship, Supportive Listening, Activities Of Daily Living, Patient Monitoring, Memory Care
Englewood, Florida, United States · On-site
Overview Role: Cook Join Healthcare Services Group (HCSG) as a Cook, where you will play a vital role in preparing and cooking nutritious meals for residents in a long-term care facility. At HCSG, we are passionate about…
Skills: Food Preparation, Cooking, Food Safety, Sanitation, Inventory Management
Tampa, Florida, United States · On-site
Description Join a Top Workplace and Help Create Unforgettable Events! The Florida State Fair Authority is proud to be recognized as one of Tampa Bay's Top Workplaces, and we're looking for a motivated, hands-on Event Se…
Skills: Event setup, Custodial services, Facility maintenance, Customer service, Forklift operation
Tampa, Florida, United States · On-site
Description Join a Top Workplace and Help Create Unforgettable Events! The Florida State Fair Authority is proud to be recognized as one of Tampa Bay's Top Workplaces, and we're looking for a motivated, hands-on Event Se…
Skills: Event setup, Custodial services, Facility maintenance, Customer service, Forklift operation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Resolutions Specialist provides real-time support to Contact Center agents to resolve complex booking issues and ensure first-contact resolution. They handle escalated calls from guests and travel advisors while recommending process improvements to leadership.
Candidates need at least 2 years of experience in a contact center, hospitality, or travel environment and proficiency with CRM systems. Strong communication skills and the ability to work a flexible 7-day-a-week schedule are required.
The best of your adventures is the one you have yet to sail!
The Resolutions Specialist serves as a key support resource for Contact Center agents, providing real-time assistance to resolve complex booking-related issues. This role helps drive first-contact resolutions, escalates concerns when appropriate, and acts as a subject matter expert on MSC policies, procedures, and systems.
The ideal candidate is a strong problem solver with excellent communication skills, a passion for helping others succeed, and a proven track record of delivering exceptional guest experiences. This position offers the opportunity to leverage operational expertise while contributing to agent development, process improvement, and overall Contact Center performance.
MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Where Passion Meets Opportunity.
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB
Based on 926 listings with disclosed salaries, most hospitality jobs in Florida pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 20,727 open hospitality positions in Florida listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Starbucks, Marriott International Hotels, Inc., Compass Group, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 482 of the 20727 open hospitality positions offer remote or hybrid work (250 remote, 232 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
