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Customer Service & Support Jobs in Brussels, Belgium (Now Hiring) — 137 open

Campari Group logoCampari Group

Customer Service & Logistics Specialist (Dutch speaker)

Brussels, Brussels-Capital, Belgium · On-site

Mid level$835M raised

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading posi…

Skills: Order Management, Logistics Coordination, SAP, Excel, Power BI

Accor logoAccor

Réceptionniste (H/F/X) - remplacement

Brussels, Brussels-Capital, Belgium · On-site

Entry level$4.3B raised

Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…

Skills: Customer Service, Opera Software, English Proficiency, French Proficiency, Billing

everience Italia logoeverience Italia

Candidature spontanée / Spontaneous application Benelux

Brussels, Brussels-Capital, Belgium · On-site

Entry level

Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…

Skills: IT Support, Artificial Intelligence, Data Management

everience Italia logoeverience Italia

VIE Business Manager

Brussels, Brussels-Capital, Belgium · On-site

Entry level

Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…

Skills: Business Development, Client Relationship Management, Prospecting, CRM, Sales Strategy

Accor logoAccor

Réceptionniste (H/F/X) - remplacement

Brussels, Brussels-Capital, Belgium · On-site

Entry level$4.3B raised

Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…

Skills: Customer Service, Opera Software, English Proficiency, French Proficiency, Billing

Stranger Soccer logoStranger Soccer

Business Owner (Licensee), Brussels

Brussels, Brussels-Capital, Belgium · On-site

Mid level

Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Brussels. This …

Skills: Business Management, Entrepreneurship, Team Leadership, Venue Sourcing, Digital Marketing

Big Mamma Group logoBig Mamma Group

Manager de salle (H/F)

Brussels, Brussels-Capital, Belgium · On-site

Mid level

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de 36 restaurants en Europe (France, Principauté de …

Skills: Service Quality Management, Customer Experience, Table Rotation Optimization, Operational Flow Management, Hygiene Standards

Qatar Airways logoQatar Airways

Airport Services Agent

Brussels, Brussels-Capital, Belgium · On-site

Mid level$1.2B raised

Description We are currently recruiting for Airport Services Agent in Brussels on a 12 month contract. As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airpo…

Skills: Customer Service, Communication Skills, Computer Literacy, Interpersonal Skills, Team Orientation

Hertz logoHertz

Customer Sales Representative

Brussels, Brussels-Capital, Belgium · On-site

Entry level$2.9B raised

HERTZ AUTOVERHUUR Zaventem PERSONEEL GEZOCHT! Fulltime Customer Sales Representative Hertz Rent a Car is een van ‘s werelds grootste autoverhuur bedrijven en bestaat meer dan 100 jaar! Bij ons staat de klant centraal. Wi…

Skills: Customer Service, Sales, Trilingualism, Dutch, French

Medtronic logoMedtronic

Event Management Coordinator

Brussels, Brussels-Capital, Belgium · Hybrid

$47k–$71k/yr

Mid level$18B raised

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to p…

Skills: Event Management, Cvent, Communication Skills, Stakeholder Management, Time Management

Cronos Europa logoCronos Europa

It Support & Stakeholders Engagement Specialist

Brussels, Brussels-Capital, Belgium · On-site

Mid level

About Cronos Europa Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies, delivering mission‑critical solutions that shape Europe’s digital future. …

Skills: IT Support, Stakeholder Management, ServiceNow, Digital Adoption, Jira

United Airlines logoUnited Airlines

Customer Service Representative - Part Time

Brussels, Brussels-Capital, Belgium · On-site

Entry level

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…

Skills: Customer Service, Ticketing, Baggage Handling, Communication Skills, Conflict Resolution

Hotel Co 51 logoHotel Co 51

Sales Coordinator

Brussels, Brussels-Capital, Belgium · On-site

Mid level

THE PERSON The Sales Coordinator is a super confident individual that is part of the Cluster Sales team and is a buzzy point of contact between customers and hotels. You will do sales research, understand how to conduct …

Skills: Sales Research, Prospecting, CRM Management, Lead Qualification, Contract Preparation

Levi Strauss & Co. logoLevi Strauss & Co.

Assistant Manager 30 heures

Brussels, Brussels-Capital, Belgium · On-site

Mid level$551M raised

En tant qu’ Assistant Store Manager (Responsable de magasin Adjoint) chez Levi Strauss & Co., vous aurez l’opportunité de travailler dans un environnement où le changement et les idées sont appréciés. Vous représenterez …

Skills: KPI Management, Team Leadership, Retail Operations, Inventory Management, Customer Service

Promo Sapiens logoPromo Sapiens

HOST / HOSTESS ÉVÉNEMENTIEL(LE)

Brussels, Brussels-Capital, Belgium · On-site

Entry level

Compagnie / Projet Rejoignez l’aventure automobile événementielle ! Host / hostess événementiel(le) bilingue fr/nl – secteur automobile Vous êtes passionné(e) par le contact humain, les événements et l’univers automobile…

Skills: Bilingual French/Dutch, Customer Service, Event Management, Public Relations, Interpersonal Communication

Netcompany logoNetcompany

ServiceNow Engineer

Brussels, Brussels-Capital, Belgium · Hybrid

Senior

Company Description Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,…

Skills: ServiceNow HAM, ServiceNow ITSM, CMDB, ITIL, Hardware Asset Management

Philips logoPhilips

Field Service Engineer IGT Systems

Jette, Brussels, Belgium · On-site

Mid level$4.2B raised

Job TitleField Service Engineer IGT Systems Job Description Field Service Engineer IGT Systems You deliver hands-on and remote technical support, resolve issues with precision, and drive outstanding customer service whil…

Skills: Troubleshooting, Product Repair & Maintenance, Equipment Installations, System Upgrades & Maintenance, Technical Documentation

Cooley LLP logoCooley LLP

Practice Team Assistant

Brussels, Brussels-Capital, Belgium · On-site

Mid level

Practice Team Assistant Cooley are seeking a Practice Team Assistant to join the Brussels office. Position summary: The Practice Team Assistant is responsible for providing front of house and reception service to clients…

Skills: Reception Management, Administrative Support, Microsoft Office, iManage, Chrome River

NN Group logoNN Group

Teamleader Claims Fire & Personal Liability

Brussels, Brussels-Capital, Belgium · Hybrid

Senior

Hoe ziet jouw job eruit als Teamleader Claims Fire & Personal Liability? Wil je het verschil maken en je team naar uitmuntendheid leiden? Bij NN transformeren we onze organisatie om beter in te spelen op de verwachtingen…

Skills: Operational Management, Claims Management, Team Leadership, Fire Insurance, Personal Liability Insurance

Just Eat Takeaway.com logoJust Eat Takeaway.com

Head of Customer Service Operations (BE/LU)

Brussels, Brussels-Capital, Belgium · Hybrid

Senior+$2.8B raised

Ready for a Challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a …

Skills: Customer Service Strategy, Operational Management, Budget Planning, P&L Management, Project Management

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Showing 1–20 of 137

Campari Group logo

Customer Service & Logistics Specialist (Dutch speaker)

Campari Group

Brussels, Brussels-Capital, Belgium • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 1d ago
  • Apply by Aug 29
  • ~40 hrs/week

Responsibilities

Manage the end-to-end order-to-cash process and logistics flows for customers in the Netherlands. Monitor logistics KPIs and lead process improvement initiatives to optimize supply chain efficiency.

Requirements

Requires a bachelor's degree in STEM or Business and at least 2 years of experience in FMCG supply chain or customer service. Fluency in English and Dutch is mandatory, along with proficiency in SAP and Excel.

Full job description

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs approximately 4,700 people.

Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

General Description of the Role

The Customer Service & Logistics Specialist is responsible for the end‑to‑end management of customer orders and related logistics flows for the Netherlands within the Benelux supply chain.

The role combines day‑to‑day customer service activities (order management, coordination with customers and 3PLs) with continuous process improvement, data analysis and cross‑functional collaboration.

 

Key Responsibilities and Activities

Operational Execution

  • Manage the end‑to‑end order‑to‑cash process for assigned customers: order entry, order changes, delivery follow‑up, invoicing and issue resolution in SAP
  • Act as first point of contact for customers on order status, deliveries and operational topics, ensuring the targeted service level
  • Coordinate closely with Sales, Demand Planning, and Finance to ensure accurate order fulfilment and smooth information flow
  • Proactively manage exceptions (shortages, delays, discrepancies), proposing solutions and communicating clearly with all stakeholders

Analysis & Process Improvement

  • Monitor and analyze customer service and logistics KPIs (service level, OTIF, costs, inventory accuracy) to identify trends and improvement opportunities
  • Prepare and maintain regular reports for monthly closings and performance reviews using SAP, Excel and Power BI
  • Identify process inefficiencies or recurring issues in order management and logistics flows and propose concrete improvement actions
  • Lead and participate in projects to optimize processes, implement new tools or automate recurring activities
  • Support the implementation of best practices and digitalization initiatives across the supply chain

 

Key Relationships

  • Customers
  • Local commercial team
  • 3PL logistics provider
  • EMEA Supply Planning
  • Local FP&A
  • Marketing

Experience and Skills

  • Minimum of 2 years’ experience in FMCG supply chain, logistics, or customer service roles
  • Fluent English and Dutch (mandatory); French preferred
  • Good analytical skills and proficiency in Excel; experience with SAP
  • Bachelor’s degree in STEM, Business, Engineering, or related field
  • Strong operational mindset with attention to detail and problem-solving skills
  • Proactive, hands-on, and eager to learn and grow
  • Strong communication and stakeholder management skills

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.


Campari Group believes that fair compensation and equal opportunities are crucial for employees’ well-being, empowerment, and engagement.  Our efforts to ensure fair pay have earned us the Fair Pay Certification by Fair Pay Workplace, an independent organization dedicated to dismantling pay disparities based on gender, race and their intersection.


Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.


Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.

Related keywords

SAPExcelPower BIFMCGOrder-to-CashOTIFSupply ChainLogisticsKPIs3PLDemand PlanningInventory AccuracyBeneluxCustomer ServiceProcess AutomationDigitalization

About Campari Group

LinkedInVisit site

Toasting Life Together

Industry
Beverage Manufacturing
Company size
1,001-5,000 employees
Founded
1860
Headquarters
Sesto San Giovanni, Milan
LinkedIn followers
483,593
Total funding
$835M

Campari Group is a major player in the global spirits industry, with a portfolio of over 50 premium and super premium brands, spanning across Aperitifs, including iconic brands like Aperol and Campari, Agave spirits such as Espolòn tequila, Whiskeys and Rum, with Wild Turkey and Appleton Estate, as well as Cognac and Champagne, including Courvoisier and Grand Marnier. Founded in 1860, Campari Group is one of the fastest growing global spirits companies and the undisputed leader in the aperitif category. It has a global distribution reach, trading in over 190 nations around the world with leading positions in Europe and the Americas. Headquartered in Milan, Italy, Campari Group operates via 24 production sites worldwide and its own distribution network in 27 countries. Campari Group employs approximately 4,800 people. The shares of the parent company Davide Campari-Milano N.V. (Reuters CPRI.MI - Bloomberg CPR IM) have been listed on the Italian Stock Exchange since 2001. For more information: www.camparigroup.com/en Please enjoy our brands responsibly Campari Group has no obligation to accept, display, review, monitor, or maintain any content posted to any Social Media Site, but does reserve the right to monitor, restrict, block, suspend, or terminate access to any Social Media Site, at any time, without notice and for any reason, in its sole discretion. We reserve the right to delete comments, images, or other posts that we deem are abusive, inflammatory, or otherwise inappropriate.

Offices: Via Sacchetti, 20, Sesto San Giovanni, Milan 20099, IT

Consumer GoodsWine And SpiritsSustainabilityFood and BeverageManufacturing
View all jobs at Campari Group

Frequently asked questions

How many Customer Service & Support jobs are open in Brussels, Belgium right now?

There are currently 137 open customer service & support positions in Brussels, Belgium listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Brussels, Belgium?

Companies currently hiring include Verisure, Medi-Market Group, SEPHORA, Arago, AXA, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Brussels, Belgium?

Yes — 36 of the 137 open customer service & support positions offer remote or hybrid work (3 remote, 33 hybrid).

How do I apply for Customer Service & Support jobs in Brussels, Belgium?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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