Customer Service & Support Jobs in Brussels, Belgium (Now Hiring) — 334 open — Page 3

Clifford Chance is a leading international law firm with over 30 offices in different countries. We deliver high-quality legal and business advice to national and international corporations and financial institutions.

Clifford Chance in Brussels brings together the best of two worlds: the collegiality and flexibility of a smaller office and the practice and clients of one of the world's largest integrated law firms.

Clifford Chance organizes its global legal operations into 12 integrated Global Product Groups. This structure groups lawyers and partners by specialization to deliver cross-border, market-leading advice across all major financial hubs.

During this internship, learning is central. You will have the opportunity to watch experienced IT Support Analysts and independently perform supporting tasks. Your work will include:

• Participate in the Service Desk and get acquainted with the daily IT support
• Handle second-line tickets and support users
• Provide support for walk-ins and meeting room issues
• Attend Tech Hub sessions and learn from senior analysts
• Preparing laptops and mobile devices for use
• Shadowing during floor walks and observing how escalations are handled
• Participate in daily IT stand-ups and document key insights

Who are we looking for?

• You are following a bachelor course in the direction of IT, ICT or similar
• You have a good command of English
• You are eager to learn, proactive and have good communication skills
• You have an affinity with technology and user support

Priority will be given to internships which are part of your academic curriculum. Ideally, the duration should be at least 6 months. 

How to apply

Please upload your CV and motivation letter, clearly indicating the proposed internship period, your preferred start and end dates, and the days and hours you would be available to work.

Priority will be given to internships which are part of your academic curriculum. Ideally, the duration should be at least 6 months. 

Equal opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more here.