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Full-time
high school
Health insurance, 401(k), Tuition assistance, Associate discount, Bonus opportunities, Track to the trades program
Posted 12d ago
~40 hrs/week
Responsibilities
The Sales Specialist provides expert consultation to customers, assisting with project needs, product specifications, and financing options to close sales. They also manage departmental inventory, process orders, and provide on-the-job training to other associates.
Requirements
Candidates must have a High School Diploma or GED and at least one year of experience in customer-facing sales or six months of Lowe's retail experience. The role requires the ability to perform basic arithmetic and the physical capacity to stand for long periods and lift at least 25 pounds.
Full job description
Your Impact at Lowe's
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules.
Earn more from your sales performance with additional bonus opportunities.
Make your well-being a priority with multiple health insurance options.
Explore educational opportunities with Lowe's tuition assistance program.
Take charge of your financial future with a company-matching 401(k).
Gain extra savings with a 10% Associate Discount.
Learn new trade skills with our Track to the Trades program.
Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals.
You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store.
You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
If in the Pro Department, focus on external accounts and outside sales and services
Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
Support all checkout functions, call buttons, departmental pages, or requests for assistance
Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
Complete other duties as assigned
Minimum Qualifications
High School Diploma or GED
1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
Able to Read, write, and perform basic arithmetic (addition and subtraction)
Able to stand and sit for prolonged periods
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Preferred Qualifications
1 year of experience in completing customer sales orders
1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
Professional certification related to the department being considered
Bi-lingual skills
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Offices: 1000 Lowes Blvd, Mooresville, NC 28117, US
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How much do Customer Service & Support jobs in North Carolina pay?
Based on 1876 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 24,510 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Great Clips Inc., Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1193 of the 24510 open customer service & support positions offer remote or hybrid work (580 remote, 613 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina