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Position Summary

The Warehouse Automation Business Analyst serves as a key liaison between business stakeholders, operations teams, warehouse automation engineering, and technology delivery teams. This role combines traditional business analysis practices with deep domain expertise in warehouse operations, material flow, and automated distribution center technologies.

Unlike a traditional Business Analyst who focuses primarily on business processes and requirements documentation, the Warehouse Automation Business Analyst must understand how products physically move through a distribution center and how warehouse automation systems interact to support operational execution. This includes Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), automated material handling equipment, robotics, sortation systems, conveyors, A-Frames, OSRs, and related technologies.

The role is responsible for eliciting and documenting requirements, facilitating stakeholder alignment, supporting solution design, leading operational validation activities, and ensuring successful deployment of automation solutions that deliver measurable business value. The analyst collaborates closely with operations, engineering, software development, infrastructure, and automation vendors throughout the project lifecycle from concept through go-live and stabilization.

Key Responsibilities

Business Analysis & Requirements Management

• Partner with stakeholders to identify business needs, operational challenges, and improvement opportunities.
• Elicit, analyze, document, prioritize, and manage business, functional, and operational requirements.
• Develop user stories, process flows, use cases, business rules, and traceability documentation.
• Facilitate workshops and working sessions across business and technology teams.
• Analyze current-state and future-state operational workflows.
• Ensure requirements are aligned with business objectives, operational realities, and technology capabilities.

Warehouse Automation & Operational Analysis

• Analyze warehouse processes including receiving, putaway, replenishment, picking, packing, sortation, shipping, and inventory movement.
• Understand and document material flow through automated distribution center environments.
• Evaluate impacts of automation solutions on operational processes and workforce activities.
• Assess automation-related workflows involving conveyors, sorters, robotics, A-Frames, OSRs, AMRs, and other material handling systems.
• Serve as a subject matter expert on distribution center operations and warehouse automation processes.

Systems & Integration Analysis

• Document and analyze interactions between WMS, WCS, WES, ERP, transportation systems, and automation equipment.
• Support integration design discussions by translating business and operational requirements into detailed functional requirements.
• Analyze exception handling scenarios, recovery processes, and high-volume transaction workflows.
• Identify system dependencies, data flow requirements, interface impacts, and operational risks.
• Collaborate with architects, developers, vendors, and engineers to ensure solution designs meet business and operational needs.

Testing, Validation & Operational Readiness

• Lead or heavily participate in integration testing and operational validation activities.
• Develop test scenarios and validation criteria that reflect real-world distribution center operations.
• Coordinate user acceptance testing and operational readiness assessments.
• Support defect triage, prioritization, root cause analysis, and issue resolution activities.
• Validate end-to-end business processes across multiple systems and automation platforms.
• Ensure solutions perform effectively under operational conditions before deployment.

Implementation & Go-Live Support

• Support warehouse startup, expansion, and automation deployment activities.
• Participate in commissioning, cutover, go-live, and hypercare activities.
• Coordinate with operations, engineering teams, vendors, and project stakeholders during implementation.
• Identify operational risks and mitigation strategies.
• Assist in training, change management, and user adoption activities.
• Help develop operational procedures, runbooks, and support documentation.

Minimum Requirements

• Degree or equivalent and typically requires 4+ years of relevant experience.

Critical Skills

• 4+ years of Business Analyst, Business Systems Analyst, Product Analyst, or similar experience.
• Experience gathering, documenting, and managing business and functional requirements.
• Strong stakeholder management, facilitation, and communication skills.
• Experience participating in software implementation or systems integration projects.
• Strong analytical and problem-solving skills.
• Experience developing process flows, requirements documentation, and test scenarios.

Preferred Qualifications

• Experience supporting Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), or Warehouse Execution Systems (WES).
• Experience working in distribution centers, supply chain operations, fulfillment, manufacturing, or logistics environments.
• Knowledge of warehouse automation technologies including:
  • Conveyors
  • Sortation systems
  • A-Frame systems
  • OSR systems
  • Robotics
  • Automated storage and retrieval systems
• Experience supporting system integrations involving WMS, WCS, ERP, transportation, and automation platforms.
• Experience with startup, commissioning, or large-scale warehouse implementation projects.
• Familiarity with Agile and traditional project delivery methodologies.
• Experience with Jira, Confluence, Azure DevOps, or similar tools.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$106,100 - $176,800

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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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