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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
Employee discount, Career development opportunities, Inclusive work environment
Posted 12d ago
~40 hrs/week
Responsibilities
The Sales Associate is responsible for providing excellent customer service, assisting pet parents with product selection, and maintaining a clean and organized sales floor. They also ensure the health and safety of animals in the store while supporting operational tasks like stocking and inventory management.
Requirements
Candidates should have strong communication skills, the ability to multitask in a fast-paced environment, and a passion for animal care. Previous retail or customer service experience is preferred but not required, and the role requires the ability to lift up to 50 pounds.
Full job description
Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.
Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You’ll Do
Pet First
Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Foster the Fun
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Let’s Go!
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Key Responsibilities
Customer Experience & Sales
Deliver consistent, courteous, and knowledgeable service.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Operations & Merchandising
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.
What Success Looks Like
Customers feel welcomed and supported during every visit.
The sales floor is clean, stocked, and easy to shop.
Team members work collaboratively to support store goals.
Pets are cared for safely and responsibly.
What You Bring
Experience & Skills
Previous retail or customer service experience preferred but not required.
Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.
Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You’ll Love It Here
Purpose-driven work that makes a difference for pets and people.
A welcoming, inclusive team environment.
Opportunities to learn, grow, and explore career paths.
A fun, fast-paced role where no two days are the same.
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How much do Customer Service & Support jobs in North Carolina pay?
Based on 1859 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 24,379 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1175 of the 24379 open customer service & support positions offer remote or hybrid work (563 remote, 612 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina