Jobs at Ballantyne Country Club (Now Hiring) — 6 open

Job DetailsJob Location: Main Club House - CHARLOTTE, NC 28277JOB SUMMARY: The Food & Beverage Director serves as a key member of the Club’s leadership team and oversees the entire front-of-house operation, leading service execution while creating memorable dining and social experiences for members and guests. This role works in close partnership with the Executive Chef, who oversees culinary operations and back-of-house functions. The ideal candidate will thrive in a collaborative environment and work exceptionally well alongside a highly energetic Executive Chef who maintains elevated execution standards and a strong commitment to culinary excellence. The relationship is intentionally collaborative, with both positions serving as equal leaders responsible for delivering a seamless and elevated overall member experience. The successful candidate will be highly visible and engaged in the operation. This is not a desk-bound or oversight only role. Ballantyne Country Club is seeking a leader who enjoys being present on the floor, supporting the team, engaging with members, coaching staff in real time, and setting the tone for service excellence.

DUTIES AND RESPONSIBILITIES: Club Dining & Operations

• Strong and growing Food & Beverage operation serving an active private club membership

• Multiple dining venues include clubhouse dining, member events, social functions, and outdoor dining experiences • Highly seasonal membership activity with strong year-round engagement

• Lunch and dinner service throughout the year

• Robust calendar of member events, wine dinners, holiday celebrations, and golf-related social programming

• Focus on elevated yet approachable dining experiences and exceptional personalized service

Leadership Responsibilities

• Lead and develop a front-of-house team including managers, servers, bartenders, and support staff

• Recruit, train, mentor, and inspire team members while fostering a positive and accountable culture

• Partner closely with the Executive Chef to create a seamless member dining experience

• Maintain a highly visible presence throughout service periods and Club events

• Oversee beverage programming with a strong emphasis on wine and beverage knowledge

• Develop annual Food & Beverage budgets and meet or exceed departmental financial goals

• Manage inventory controls, purchasing, and beverage cost performance

• Oversee payroll management and operational financial performance

• Lead event planning and execution to ensure exceptional member experiences

• Deliver service standards that consistently exceed member expectations

• Deliver operational consistency through reliable training, accountability, and standardized service systems

• Advance and elevate the Club’s beverage program, including wine programming, wine locker program development, and member wine experiences

Ideal Candidate

• Proven success in Food & Beverage leadership within a private club, luxury hospitality, resort, or similar high-touch environment

• Strong leadership presence with a hands-on and team-oriented management style

• Strong knowledge of beverage operations, wine programs, and inventory management

• Sommelier Level 1 or Level 2 certification, or advanced wine education (CMS, WSET, or equivalent), strongly preferred

• Financial acumen with experience managing budgets, inventory, payroll, and cost controls

• Passion for training and staff development

• Excellent communication and interpersonal skills

• A service philosophy centered around creating exceptional member experiences

Physical Requirements

• Capable of working extended hours, to include weekends and holidays as necessary.

• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.

• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities.

• Position involves kneeling, stooping, bending, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This can occur throughout the day.

• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.

• Must be able to transport oneself throughout the property. Must have a valid state driver’s license. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change, e.g., emergencies, rush jobs, changes in personnel, workload, technological developments, etc.

Salary and Other Benefits: Salary is open and commensurate with qualifications and experience.

The club offers an excellent employee benefit package including:

• Paid Time Off: Paid time off will begin accruing after 90 days of employment and will accrue each pay period

• Holiday Pay: Eligible for 7 paid holidays per year after 90 days of employment.

• Group Benefits: Eligible to participate in the employer sponsored group health insurance program upon 90 days of employment. Medical, Dental, Vision Insurance Flexible Spending Accounts.

• Short Term Disability (Club pays 100% of coverage) and Long-Term Disability

• Voluntary benefits such as Life Insurance, Critical Illness, Accident & Whole Life- Unum • 401K Plan: Available after 1 year. The club matches $0.75 for every $1.00 that you contribute up to 5% of your deferral. After 3 years, you are 100% fully vested for the matching contributions.

• Golf privileges (on select days) and Pro Shop discounts

• Continuing education and professional development package
Qualifications