Burlington, Massachusetts, United States · On-site
$29/hr–$35/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical Dispensing, Customer Service, Eyewear Fitting, Prescription Interpretation, Frame Styling
Burlington, Massachusetts, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Medway, Massachusetts, United States · On-site
$15/hr–$16/hr
Position Summary: This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible f…
Skills: Customer Service, Cash Handling, Sales, Merchandising, Inventory Management
Boston, Massachusetts, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Barista, you’re not just providing food a…
Skills: Food Service, Drink Service, Hospitality, Customer Experience, Teamwork
Framingham, Massachusetts, United States · Remote OK
Staples is business to business. You’re what binds us together. While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the …
Skills: Customer Service, Relationship Management, Communication, Multitasking, Microsoft Excel
Andover, Massachusetts, United States · On-site
$125k/yr
Position: Design Consultant Location: Boston, MA Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing i…
Skills: In-Home Sales, One-Call Close, Customer Relationship Management, Consultative Selling, Lead Conversion
Boston, Massachusetts, United States · On-site
$19/hr–$20/hr
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Safe Driving, Customer Service, Vehicle Organization, Professional Communication, Time Management
Boston, Massachusetts, United States · On-site
$19/hr–$19/hr
Position Summary & Responsibilities The equipment handled by the CES Team is used directly for patients. Team Members must be able to perform responsibilities quickly and accurately in a measured environment. Ideal staff…
Skills: Medical Equipment Cleaning, Time Management, Organization, Critical Thinking, Customer Service
Boston, Massachusetts, United States · On-site
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Vehicle Operation, Customer Service, Organization, Professional Communication, Time Management
Boston, Massachusetts, United States · On-site
$19/hr–$19/hr
Position Summary & Responsibilities The equipment handled by the CES Team is used directly for patients. Team Members must be able to perform responsibilities quickly and accurately in a measured environment. Ideal staff…
Skills: Medical Equipment Cleaning, Time Management, Organization, Critical Thinking, Customer Service
Boston, Massachusetts, United States · On-site
$30/hr–$32/hr
WinnCompanies is looking for a Regional Maintenance Technician to join our team. You will split your time between Westcott Twin in Swampscott, MA and multiple sites in the Boston, MA area as well as a few properties loca…
Skills: HVAC, Plumbing, Electrical, Carpentry, Masonry
Boston, Massachusetts, United States · On-site
Omni Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the pe…
Skills: Guest Service, Luxury Hotel Operations, Multi-tasking, Organizational Skills, Problem Solving
Springfield, Massachusetts, United States · On-site
$63k–$65k/yr
Resident Service Coordinator, Colonial Estates - Springfield, MA Position Description: The Resident Service Coordinator (RSC) develops and coordinates support services for residents. The RSC will ensure resident and comm…
Skills: Case Management, Community Outreach, Resource Coordination, Crisis Intervention, Budget Management
Avon, Massachusetts, United States · On-site
Do you love the holiday season and enjoy leading a team in a fun, fast-paced environment? Are you energized by creating memorable guest experiences while motivating and supporting a team? If so, Jordan’s Furniture …
Skills: Team Leadership, Customer Service, Interpersonal Skills, Cash Handling, Staff Coordination
Boston, Massachusetts, United States · On-site
$18/hr–$18/hr
Position Summary & Responsibilities The equipment handled by the CES Team is used directly for patients. Team Members must be able to perform responsibilities quickly and accurately in a measured environment. Ideal staff…
Skills: Medical Equipment Cleaning, Time Management, Organization, Critical Thinking, Customer Service
Lawrence, Massachusetts, United States · On-site
$19/hr–$23/hr
Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you’re looking to make a difference with your technica…
Skills: Carpentry, Electrical, HVAC, Plumbing, Masonry
Braintree, Massachusetts, United States · On-site
$27/hr–$31/hr
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values …
Skills: CDL Class A or B, Moffett Forklift Operation, Customer Service, Warehouse Operations, Heavy Lifting
Boston, Massachusetts, United States · On-site
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Vehicle Operation, Customer Service, Organization, Professional Communication, Time Management
Waltham, Massachusetts, United States · On-site
$140k/yr
If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living! As the Traveling Exe…
Skills: Budget Management, Occupancy Goal Management, Staffing, Customer Service, Revenue Projection Analysis
Norwood, Massachusetts, United States · On-site
Why Work at Courtyard Boston Norwood/Canton? At Courtyard Boston Norwood/Canton, we offer contemporary comfort and thoughtful hospitality in the Boston suburbs. With well-appointed guest rooms, flexible meeting spaces, a…
Skills: Fine Dining Service, Wine Pairing, Customer Service, Menu Knowledge, Alcohol Service
Burlington, Massachusetts, United States • On-site
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The role involves working directly with customers to provide eyewear needs, including taking measurements, fitting frames, and explaining prescription terminology. Additionally, the optician ensures finished eyewear meets quality standards and collaborates with the team to improve sales and service practices.
Candidates must be a licensed dispensing optician in required states or ABO-certified in non-licensing states. They should possess strong communication skills, a passion for the retail eyewear industry, and be excluded from the OIG LEIE list.
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an expert in our brand and our glasses (take a peek at how they're made). Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who's eager to help Warby Parker grow. Sound a lot like you? Wonderful-read on!
What you'll do
● Work directly with customers to help meet all of their eyewear needs
● Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
● Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
● Use your expertise to explain prescription terminology and product offerings to customers
● Work with your team to make sure all customers receive exceptional service
● Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
● Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
● Represent our brand to help educate others and get them excited about our values and mission
Who you are
● A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
● Passionate about the eyewear and retail industries
● A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
● Dedicated to going above-and-beyond to make customers (and your teammates!) happy
● An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
● Extremely detail-oriented and capable of juggling a wide range of responsibilities
● Open-minded-you're constantly learning and challenging what you know
● Someone who takes your work very seriously, but not yourself
● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Some benefits of working at Warby Parker for part-time employees:
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
Based on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,966 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1363 of the 16966 open customer service & support positions offer remote or hybrid work (480 remote, 883 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
