Malden, Massachusetts, United States · Hybrid
$38k–$75k/yr
Position Purpose: The Territory Manager at SRS Building Products drives sales growth and strengthens customer relationships within a defined territory. This role maximizes revenue opportunities with existing customers an…
Skills: B2B Sales, Territory Management, Strategic Planning, Relationship Building, Prospecting
Littleton, Massachusetts, United States · On-site
$16/hr–$19/hr
Job DetailsJob Location: 0058 - Littleton, MA - LITTLETON, MA 01460Salary Range: $16.50 - $19.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our…
Skills: Customer Service, Sales Leadership, Merchandising, POS Systems, Store Operations
Boston, Massachusetts, United States · On-site
DEPARTMENT OVERVIEW: The Evergreen (EVG) Fenway team is committed to creating memories for guests who visit Fenway for unique non-baseball experiences. We focus on both private and ticketed live events. Our team strives …
Skills: Administrative Support, Customer Service, Communication, Organization, Multitasking
Medford, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Boston, Massachusetts, United States · Remote OK
$26/hr–$46/hr
Job TitleZone Installation Specialist - Imaging Systems (Travel: East Zone) Job Description Join Philips Healthcare as a Zone Installation Specialist East Zone (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT and WV), whe…
Skills: Diagnostic Imaging Service, Electromechanical Repair, Electronic Theory, Mechanical Theory, Networking Theory
Danvers, Massachusetts, United States · On-site
$65k–$110k
Honda North, An International Cars, Ltd., Inc. Company, is seeking a Full Time experienced Service Advisor to strengthen our talented team! Ideal candidates must be strong multi-taskers who enjoy working with the public …
Skills: Multi-tasking, Customer Service, Appointment Scheduling, Warranty Processing, Cost Estimation
Gloucester, Massachusetts, United States · On-site
$24/hr–$25/hr
Are you a people-person who thrives in a fast-paced, community-focused environment? Action Inc. is looking for a Front Desk Specialist to be the welcoming first point of contact at our Main Office. In this vital role, yo…
Skills: Oral Communication, Written Communication, Organizational Skills, Multi-tasking, Crisis Response
Worcester, Massachusetts, United States · On-site
$16/hr–$31/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please not…
Skills: Patient Scheduling, Insurance Verification, Medical Transcription, Microsoft Office Suite, Electronic Health Records
Southbridge, Massachusetts, United States · On-site
$15/hr–$22/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.00 - $22.22 Please not…
Skills: Food Preparation, Food Distribution, Customer Service, HACCP Standards, Sanitation
Worcester, Massachusetts, United States · On-site
$20/hr–$29/hr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $29.27 Please note that the final offer may vary within this range based on a candidate’s …
Skills: Patient Scheduling, Insurance Verification, Medical Billing, Patient Demographics, Prior Authorization
Bridgewater, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Math
Southwick, Massachusetts, United States · On-site
Store Delivery Driver Are you a dependable driver who loves being on the road and enjoys working with customers? NAPA is hiring Delivery Drivers to deliver automotive parts across the metropolitan area. Join a trusted Fo…
Skills: Safe Driving, Customer Service, Inventory Management, GPS Navigation, Cash Handling
Southbridge, Massachusetts, United States · On-site
$15/hr–$22/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.00 - $22.22 Please not…
Skills: Food Preparation, Food Distribution, Customer Service, HACCP Standards, Sanitation
Boston, Massachusetts, United States · On-site
$17/hr–$22/hr
Site: Spaulding Nursing and Therapy Center Brighton, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advan…
Skills: Food Preparation, Plating, Customer Service, Food Safety Standards, Sanitation
Boston, Massachusetts, United States · On-site
$74k–$125k/yr
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A…
Skills: Retail Sales Management, Customer Service, Inventory Management, Staff Scheduling, Conflict Resolution
Beverly, Massachusetts, United States · On-site
$20/hr–$26/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: This position reports directly to the Nurse Manager and provides general administrative su…
Skills: Scheduling, Administrative Support, Customer Service, Medical Records Management, Epic
Woburn, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
Fall River, Massachusetts, United States · On-site
We are offering a $500.00 sign on bonus! We are seeking to hiring a part time (24 hours per week) Receptionist to join our incredible team at our Family Resource Center.(FRC). The Receptionist is responsible for greeting…
Skills: Client Greeting, Referral Processing, Trauma-Informed Care, Confidentiality, Typing
Wakefield, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
Wrentham, Massachusetts, United States · On-site
$15/hr–$21/hr
Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the beli…
Skills: Customer Service, Selling Techniques, Product Knowledge, Cash Register Operation, Basic Math
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Drive sales growth and maximize revenue within a multi-million-dollar territory by strengthening customer relationships and acquiring new clients. Collaborate with internal teams and the Branch Manager to implement strategic sales initiatives and enhance the overall customer experience.
Requires a minimum of 5 years of sales experience, including at least one year of B2B sales, preferably in roofing or building products. A bachelor's degree in business or marketing is required, along with a valid driver's license and the ability to travel up to 50%.
The Territory Manager at SRS Building Products drives sales growth and strengthens customer relationships within a defined territory. This role maximizes revenue opportunities with existing customers and creates opportunities with new customers. By collaborating with internal teams and acting as a trusted partner, the manager ensures customer satisfaction and delivers measurable results in a multi-million-dollar territory.
Key Responsibilities:
Drive Sales Growth: Lead territory sales strategies to exceed revenue targets through proactive client engagement and team leadership.
Enhance Customer Experience: Build and maintain strong client relationships, ensuring seamless service and satisfaction.
Strategic Prospecting: Expand customer base via cold calls, networking, and targeted outreach.
Leverage Market Intelligence: Monitor industry trends and competitor activity to refine strategies and identify growth opportunities.
Collaborate Cross-Functionally: Partner with internal teams to deliver integrated, customer-focused solutions.
Monitor Performance: Conduct business reviews and analyze data to optimize sales efforts.
Represent at Events: Promote brand and build networks at trade shows and industry events.
Champion Digital Tools: Drive adoption of digital resources to improve efficiency and sales effectiveness.
Direct Manager Direct Reports:
As a Territory Manager at SRS Building Products, you will work in close partnership with the Regional Sales Manager to strategically drive sales performance and align with broader company goals. While not a direct supervisory role, this position provides indirect leadership and guidance to a team of sales representatives within the designated territory. In addition you will work closely with the Branch Manager to grow market share through a joint partnership.
Travel Requirements:
This position requires significant travel (up to 50%) within the assigned territory for customer visits, team meetings, and industry events.
Physical Requirements:
Combination of office-based tasks and fieldwork. Responsibilities include the ability to drive a personal vehicle for local travel within the designated territory. The role requires the capacity to remain seated at a desk and operate a computer for extended periods. Additionally, the ability to lift objects weighing up to 15 pounds is necessary.
The company is committed to providing reasonable accommodations to enable individuals with disabilities to perform these essential functions, in accordance with the Americans with Disabilities Act (ADA).
Working Conditions:
The Territory Manager at SRS Building Products works in a hybrid role, combining office, remote, and frequent travel within the assigned territory. This fast-paced position requires strong multitasking skills, self-motivation, and discipline to drive strategic sales initiatives, meet deadlines, and build lasting client relationships. Success depends on proactive goal setting and adherence to schedules, contributing to the company’s broader strategic objectives.
Minimum Qualifications:
Qualifications & Experience: Proven success managing a multi-million-dollar territory with consistent year-over-year growth. Knowledge of residential and commercial construction; roofing/building product sales experience preferred.
Managed business portfolios up to $15M.
Skilled in developing and executing territory sales strategies.
Strong relationship-building and communication skills.
Customer-focused with a track record of satisfaction and retention.
Effective in targeting, tracking, and closing sales with contractors, architects, and builders.
Experienced in hosting promotions and educational events.
Proficient in Outlook, Word, Excel; Agility ERP and EagleView a plus.
Bilingual (English/Spanish) preferred, not required.
Valid driver’s license and reliable transportation.
Authorized to work in the U.S.; must pass background and drug screening.
Skilled in sales tools and CRM systems.
Comfortable using digital solutions to enhance sales and engagement.
Knowledgeable about industry trends and competitive landscape.
Preferred Qualifications:
Sales Expertise: Skilled in consultative sales with a strong ability to anticipate client needs and spot market trends.
Industry Experience: 5+ years in roofing/building products, specializing in territory management and strategic client relationships.
CRM Proficiency: Advanced use of CRM tools to manage pipelines and enhance customer engagement.
Strategic Execution: Proven success in aligning complex sales strategies with business goals to drive growth.
Leadership: Effective cross-functional leader with a track record of influencing outcomes and fostering collaboration.
Analytical Insight: Data-driven decision-maker with strong analytical skills to optimize sales performance.
Networking: Active in industry associations to stay informed and increase visibility.
Continuous Improvement: Dedicated to growth through feedback, innovation, and process enhancement.
Minimum Education:
Bachelor's degree in business, Marketing, or related field.
Preferred Education:
Master's degree in business administration.
Minimum Years Of Work Experience:
Minimum of 5 years' experience in sales or sales management.
Proven record of meeting or exceeding sales targets.
Must possess a minimum of one (1) year of demonstrated success in B2B sales, preferably within industries such as roofing, building products, pool, landscape, or a related industry.
Certifications:
None required, but certifications in sales or marketing may be advantageous.
Competencies:
Communication & Interpersonal Skills: Skilled in clear communication, active listening, and building strong relationships with clients and colleagues.
Sales Expertise: Successful B2B sales professional with a history of exceeding targets, managing multimillion-dollar territories, and driving growth.
Strategic Planning: Experienced in crafting and executing sales strategies aligned with business goals to maximize revenue.
Customer Focus: Dedicated to understanding client needs and delivering tailored solutions that ensure satisfaction and retention.
Prospecting & Lead Generation: Effective in expanding market reach through networking, cold calling, and trade show engagement.
Market Insight: Deep knowledge of industry trends and competitive landscapes to inform strategic decisions.
Adaptability & Conflict Resolution: Thrive in fast-paced settings with the ability to stay composed under pressure, quickly assess situations, and resolve customer complaints with professionalism and empathy.
Collaboration: Strong team player who partners across internal teams and external vendors to deliver seamless customer experiences.
Organization & Time Management: Highly organized with the ability to prioritize tasks and manage time in fast-paced environments.
Job Location:
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.SRS Delivers. SRS Distribution is the fastest growing distributor of building products in the United States.
SRS Distribution is the fastest growing distributor of building products in the United States. Our talented team of industry experts focus all efforts on delivering the highest quality products and services to bring true value to every contractor. This commitment is evident in two exclusive SRS offerings developed with customers in mind: TopShield, our premium product line covering any roofing project end-to-end, and Roof Hub, our real-time project management tool that offers operational insights and updates on the go or from your desk. As a people-first company, SRS offers highly motivated and engaged employees a career path in an entrepreneurial inclusive culture where the corporate office works for the field and not the reverse. Not only does SRS care deeply about customers and employees, but also the communities in which we operate. Raise the Roof Foundation supports veterans and military families, disaster relief efforts and I local assistance for children and families in crisis. SRS is a private company led by a management team of industry veterans who understand the needs of the professional roofing contractor. SRS has grown rapidly through acquisition and the opening of multiple new locations since our February 2008 inception. SRS enjoys strong investor and banking relationships and a solid balance sheet to enable us to remain a high-growth company in the years ahead. SRS also aims to become the most attractive distribution partner to our many valued suppliers by forming collaborative relationships built on trust and friendship that date back many decades. SRS has a very narrow product focus with roofing making up almost 95% of sales. This focus allows us to enjoy a broader and deeper inventory of roofing products at each location than many of our competitor.
Offices: 7440 South, TX-121, McKinney, TX 75070, McKinney, Texas 75070, US
Based on 2631 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,915 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1356 of the 16915 open customer service & support positions offer remote or hybrid work (474 remote, 882 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
