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Skills: Vital Signs Monitoring, Patient Hygiene Care, Medical Documentation, Patient Communication, Medical Terminology
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$20/hr–$26/hr
Full-time
high school, professional certificate
Sign On Bonus, Comprehensive Benefits, Career Advancement Opportunities, Differentials, Premiums, Bonuses
Posted 17d ago
~36 hrs/week
Responsibilities
Assist patients with activities of daily living, including bathing, dressing, and eating, while monitoring vital signs. Report patient health concerns to nursing staff and maintain accurate medical records.
Requirements
Preferred high school diploma and 1-2 years of experience in patient or elder care. BLS certification is preferred along with other medical certifications like CMA or LNA.
Full job description
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.
Does this position require Patient Care? Yes
Essential Functions - Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested. - Completes all documentation in the medical record as required. - Interacts with patients and their families effectively. - Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them. - Assists with helping patients turn and reposition themselves in bed as needed and helps them move between the bed and a wheelchair if they use one. - Listens to any health concerns patients may have and reports those concerns to the nurses.
Qualifications
Education High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree? No
Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred
Experience Experience working in patient care/elder care 1-2 years preferred
Knowledge, Skills and Abilities - Ability to understand and follow written and oral instructions. - Knowledge of medical terminology. - Strong patient/customer service skills. - Ability to lift up to 35 pounds. - Proficient computer skills to work efficiently with electronic medical records.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$20.58 - $26.58/Hourly
Grade
3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Related keywords
OncologyPatient Care AssistantVital SignsBLS CertificationCertified Medical AssistantEmergency Medical TechnicianNursing AssistantElectronic Medical RecordsPatient CareElder CareHealthcareMedical Terminology
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
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How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2631 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,915 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1356 of the 16915 open customer service & support positions offer remote or hybrid work (474 remote, 882 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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