Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Medical billing
Boston, Massachusetts, United States · On-site
$18/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Administrative support, Patient flow coordination, Electronic medical record, Medical terminology, Scheduling
Salem, Massachusetts, United States · On-site
$17/hr–$21/hr
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Patient transport, Medical equipment handling, Infection control, Safety protocols, Communication skills
Brookline, Massachusetts, United States · On-site
$16/hr–$20/hr
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Retail sales, Customer service, Coaching, Team leadership, Point-of-sale systems
Boston, Massachusetts, United States · On-site
$17/hr–$20/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional netw…
Skills: Customer service, Sales, Multi-tasking, Service recovery, Verbal communication
Phoenix, Arizona, United States · Hybrid
$130k–$171k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Business development, Sales leadership, Relationship management, Coaching and development, Presentation skills
Boston, Massachusetts, United States · On-site
$78k–$82k/yr
Salary: $78,000 - $82,000 Other Forms of Compensation: FULL BENEFITS, PTO, 401K At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are c…
Skills: Food service management, Staff supervision, Financial reporting, Food safety compliance, Client relationship management
Fitchburg, Massachusetts, United States · On-site
$25/hr–$30/hr
We are hiring immediately for a full time ROUTE DRIVER - VENDING position. Location: Canteen - 25 Ashby State Road, Fitchburg, MA 01420. Note: online applications accepted only. Schedule: Full time schedule. Monday throu…
Skills: Driving, Delivery, Customer service, Inventory management, Product rotation
Springfield, Massachusetts, United States · On-site
$18/hr–$28/hr
MinUSD $18.34/Hr. MaxUSD $28.42/Hr. Overview Our Patient Access Team Leader is responsible for the guidance and coordination of needs of their respective area. The team leader will act in the absence of a supervisor/mana…
Skills: Patient access, Staff coordination, Customer service, Workflow management, Problem-solving
Avon, Massachusetts, United States · On-site
$24/hr–$27/hr
Job DetailsJob Location: Avon, MA 02322Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 2nd Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuously i…
Skills: Roadside assistance, Towing, Automotive mechanics, Electrical troubleshooting, Customer service
West Springfield Town, Massachusetts, United States · On-site
$22/hr–$24/hr
Job DetailsJob Location: West Springfield, MA 01089Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 2nd Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is co…
Skills: Roadside assistance, Towing, Automotive mechanics, Electrical troubleshooting, Customer service
Easthampton, Massachusetts, United States · On-site
$20/hr
Job DetailsJob Location: River Valley Co-op Easthampton - Easthampton, MA 01027Position Type: TemporarySalary Range: $20.00 HourlyJob Shift: Open AvailabilityRiver Valley Co-op Our Mission: River Valley Co-op staff membe…
Skills: Food preparation, Customer service, Multitasking, Attention to detail, Food safety
New Bedford, Massachusetts, United States · On-site
$20/hr–$24/hr
Job DetailsJob Location: New Bedford MA - New Bedford, MA 02740Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $24.46 HourlyJob Shift: Week DaysJob Category: Entry LevelShifts Available: Monday…
Skills: Patient registration, Data entry, Customer service, Insurance verification, Appointment scheduling
Gloucester, Massachusetts, United States · On-site
$17/hr–$22/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under close supervision from the department supervisors or lead persons, this entry level position provides…
Skills: Cleaning Procedures, Chemical Handling, Waste Management, English Communication, Time Management
Boston, Massachusetts, United States · On-site
$74k–$141k/yr
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at …
Skills: Front of house management, Upscale dining service, Reservation management, Staff training and supervision, Inventory management
Millbury, Massachusetts, United States · On-site
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…
Skills: Customer Service, Sales, POS Systems, Communication, Adaptability
Springfield, Massachusetts, United States · On-site
$17/hr–$23/hr
Employment Type:Full timeShift:Day Shift Description:We’re Hiring a Medical Receptionist! 🌟 ATTACH RESUME Ready to succeed in a fast-paced, high-energy environment? Join our Adult Medicine Practice and use your skills t…
Skills: Patient Registration, Co-pay Collection, Appointment Scheduling, Medical Terminology, Microsoft Office
Massachusetts, United States · Remote Solely
$67k–$143k/yr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Case Management, Clinical Assessment, Care Coordination, Telephonic Communication, Clinical Judgment
Milton, Massachusetts, United States · On-site
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
Skills: Customer service, Retail operations, Team leadership, Loss prevention, Merchandising
Chatham, Massachusetts, United States · On-site
Join the Crew at Sea Bags! Sea Bags, the original maker of one-of-a-kind totes, handbags, and accessories crafted in the USA from recycled sailboat sails, is looking for a Seasonal Part-Time Sales Associate to join our t…
Skills: Customer service, Sales, Product knowledge, Communication skills, Organizational skills
Boston, Massachusetts, United States • On-site
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The incumbent coordinates patient access functions including registration, insurance verification, appointment scheduling, and billing activities. They also provide comprehensive administrative support to the department, including managing calendars, handling correspondence, and maintaining patient records.
Candidates must have a high school diploma or GED with at least three years of relevant experience, or an associate/bachelor degree with one year of experience. Proficiency in Microsoft Office and strong communication skills are required, with preference given to those with medical billing experience.
The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.).
Position: Ambulatory Services Representative II-U
Focuses on one or more of the following areas, and provides support as needed to optimize daily flow:
Charge entry
Batch controls
Billing (TES) edits
Hold bill edits
Charge reconciliations
Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.).
Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations.
Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers’ administrative appointments, answering departmental calls, credentialing documents, etc.
In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:
Reception & customer service
creating or verifying Master Patient Index (MPI)
registration demographics
visit management
appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)
insurance/coverage verification
co-payment collection
front-end review and correcting registration & insurance edits
pre-authorization, referral coordination and referral reconciliation
Referral work lists
Provides a variety of administrative duties in support of the practice (such as handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.).
Adheres to all of BMC’s RESPECT behavioral standards.
HS/GED plus 3+ years relevant experience.
Bachelors degree or
Associates plus 1 year relevant experience
Experience with medical billing or similar setting preferred.
Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
BOSTON MEDICAL CENTER, BOSTON is a medical practice company based out of 40 BRATTLE ST, Arlington, Massachusetts, United States.
Offices: 40 BRATTLE ST, Arlington, Massachusetts 02476, US
View all jobs at BOSTON MEDICAL CENTER, BOSTONBased on 2551 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,598 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
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