Boston, Massachusetts, United States · On-site
$18/hr–$22/hr
POSITION SUMMARY: Under the direction of the Transport Supervisor or the Director of Transport Services, performs a variety of duties, including transporting patient, medical equipment, and specimens to and from areas wi…
Skills: Patient transportation, Customer service, Equipment handling, Safety compliance, Infection control
Quincy, Massachusetts, United States · On-site
$20/hr–$25/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Leadership, Team management, Operational efficiency, Strategic thinking, Data analysis
Framingham, Massachusetts, United States · On-site
$17/hr–$18/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer service, Retail sales, Communication, Problem solving, Basic arithmetic
Framingham, Massachusetts, United States · On-site
$17/hr–$18/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer service, Retail sales, Plumbing knowledge, Merchandising, Inventory management
Brookline, Massachusetts, United States · On-site
$22/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Vital signs measurement, Patient documentation, Phlebotomy, Electronic health record (EHR), Medical terminology
Brookline, Massachusetts, United States · On-site
$22/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Vital signs measurement, Patient documentation, Phlebotomy, Electronic health records, Medical terminology
Boston, Massachusetts, United States · On-site
$22/hr–$24/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Vital signs measurement, Patient documentation, Medical terminology, Electronic health record (EHR), Specimen collection
Boston, Massachusetts, United States · On-site
$20/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient care, Vital signs monitoring, Medical terminology, Electronic medical records, Hygiene assistance
Natick, Massachusetts, United States · On-site
$15/hr–$18/hr
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Customer service, Styling, Product knowledge, Point-of-sale system, Communication
Boston, Massachusetts, United States · Remote OK
$150k–$185k/yr
California, US residents click here. The job details are as follows: Who We Are We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purp…
Skills: Market access, Field reimbursement, Provider engagement, Specialty pharmacy, Patient services
Rowley, Massachusetts, United States · On-site
$18/hr–$19/hr
Who we are Muddy Creek Animal Care Center is Hiring a Veterinary Receptionist! Position DetailsRole: Veterinary ReceptionistStatus: Full-timeSalary: $18 - $19.50 per hour based on experience Schedule: Flexible weekly sch…
Skills: Customer service, Communication, Interpersonal skills, Organizational skills, Multitasking
Northampton, Massachusetts, United States · On-site
$20/hr
Job DetailsJob Location: River Valley Co-op Northampton - Northampton, MA 01060Position Type: Part-timeSalary Range: $20.00 HourlyJob Shift: Open AvailabilityRiver Valley Co-op Our Mission: River Valley Co-op staff membe…
Skills: Customer service, Food preparation, Multitasking, Attention to detail, Food safety
Burlington, Massachusetts, United States · On-site
$6/hr–$30/hr
Now Hiring: Servers – Border Cafe Burlington Love great food, fast-paced shifts, and making guests feel at home? Border Cafe Burlington is looking for friendly, energetic servers to join our team! What You'll Do: -…
Skills: Customer service, Communication, Multitasking, Teamwork, Order taking
Boston, Massachusetts, United States · On-site
City, State:Boston, Massachusetts $20/hr Title: Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly …
Skills: Customer service, Communication skills, Property management systems, Office software, Cash handling
Stoneham, Massachusetts, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Customer service, Merchandising, Inventory management, Verbal communication
Waltham, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Retail operations, Communication
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Medical billing
Beverly, Massachusetts, United States · On-site
$26/hr–$36/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Patient Relations Specialist Be the Voice of the Patient Experience The Patient Relations …
Skills: Patient advocacy, Conflict resolution, Customer service, Communication, Analytical skills
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Medical billing
Boston, Massachusetts, United States · On-site
$18/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Administrative support, Patient flow coordination, Electronic medical record, Medical terminology, Scheduling
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The transporter is responsible for the safe and timely movement of patients, medical equipment, and specimens throughout the hospital. They also manage equipment repairs, maintain transport logs, and ensure all tasks are performed with a focus on customer service and patient dignity.
Candidates should have 6-12 months of experience in customer service or patient transportation and must hold a current CPR certification. A high school diploma or GED is preferred, along with the ability to perform heavy lifting and communicate effectively in English.
Under the direction of the Transport Supervisor or the Director of Transport Services, performs a variety of duties, including transporting patient, medical equipment, and specimens to and from areas within the hospital as assigned.
Position: Transporter
Department: Patient-Equip Transport
Schedule: Part Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Transports patients, specimens, equipment and related items and supplies safely and comfortably to and from areas within the hospital as assigned in a timely manner.
Greets patients, families, visitors and staff in a friendly courteous positive customer service manner.
Identifies self as a transporter.
Hands-off patient to a caregiver.
Verifies patient identification with patient and also by checking patient ID band.
Obtains/verifies first and last name and medical record # and destination prior to transport.
Receives and puts away all supplies in SMC and CPD.
Match packing slips with Purchase Order numbers and file paperwork.
Fill out Return Goods Authorization forms to send to purchasing to secure repair/return authorization.
Delivers patient equipment to areas.
Retrieves/cleans equipment from designated areas.
Cleans/places label "Equipment is Clean.”
Delivers broken equipment to the appropriate location for repair.
Packages and ships repairs to repair companies and maintains repair log database.
Communicates with vendors to coordinate repairs and equipment loaners.
Picks up and returns all loaned or borrowed equipment from neighboring hospitals if necessary.
Carries pager/radio/headset while on duty and responds to page or radio in a timely manner.
Maintains in log all patient transports.
Documents last and first name, time, destination etc., including specimens/equipment transported.
Submits log to supervisor.
Closes out trip, signs in/out for lunch and breaks.
Records an inventory count of equipment each day.
Utilizes filing systems for procurement archiving.
Checks /inspects transport vehicle for safety prior to transport.
Checks for cleanliness, sufficient oxygen for round trip, checks brakes, handrails, mattress, etc.
Cleans if necessary.
Performs all duties with a customer service focus.
Represents the hospital and Nursing department in a professional, courteous manner in all dealings with other hospital employees, vendors, patients and visitors.
Treats patients in a manner that preserves and protects patient autonomy, dignity, confidentiality, and patient rights.
Responds to all requests for service through radio, telephone and personal contact.
If unable to assist a patient/customer needed service, follows thru with request by contacting dispatcher or supervisor.
Refers the request to the correct individual.
Refers all unanswerable or unfulfilled requests for service to the supervisor and/or manager.
Maintains cleanliness and neatness of work and lounge areas.
Assists in hospital emergency disaster plans.
Identifies emergency situations and initiates appropriate response actions within the scope of his/her role.
Is familiar with area disaster plan and responsibilities.
Completes department charge slips and records all transactions into computerized information system and file documents as required.
Request assistance from nurse/or aide in transferring/moving patient from wheelchair to stretcher or bed.
Transports patients to the Morgue and to and from the Recovery Room.
Performs dispatcher function as required.
Utilizes hospital's Values as the basis for decision-making and to facilitate the division's hospital mission.
Follows established hospital infection control and safety procedures.
Follows infection control policies, cleans stretcher/wheelchair after transporting a patient with "precaution" status.
Remains knowledgeable of and follows department policies and procedures.
Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.
Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.
Maintains a presentable appearance in accordance with dress code.
Wears assigned uniform, pager and visible ID badge while on duty.
Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, work assignments etc.
Performs other duties as needed.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
EDUCATION:
High diploma or GED preferred
Work requires obtaining and the maintenance of CPR.
EXPERIENCE:
Requires 6-12 months of experience in customer service or patient transportation.
Requires heavy lifting and pushing, pulling and standing.
Requires the interpersonal skills necessary to communicate clearly to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
Work requires demonstrated ability to effectively speak, read, and write English.
Work requires ability to follow instructions, work independently and efficiently to complete assigned work.
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
BOSTON MEDICAL CENTER, BOSTON is a medical practice company based out of 40 BRATTLE ST, Arlington, Massachusetts, United States.
Offices: 40 BRATTLE ST, Arlington, Massachusetts 02476, US
View all jobs at BOSTON MEDICAL CENTER, BOSTONBased on 2551 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,598 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1329 of the 16598 open customer service & support positions offer remote or hybrid work (471 remote, 858 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
