Loveland, Colorado, United States · On-site
City, State:Loveland, Colorado Title: Guest Service Agent Location: Loveland, CO FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly rate rang…
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
New York, New York, United States · On-site
$23/hr–$24/hr
City, State:New York, New York Title: Maintenance Attendant Location: New York, NY FLSA: Non-Exempt Status: Full Time Reports to: Chief Engineer Pay Range: $23.00 - $24.50 Job Summary: The Maintenance Attendant supports …
Skills: Preventative Maintenance, Plumbing, Electrical Systems, HVAC, Refrigeration
Rehoboth Beach, Delaware, United States · On-site
City, State:Rehoboth Beach, Delaware Title: Bartender Location: City, State FLSA: Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Bar Manager Job Summary: The Bartender is responsible for mixing, …
Skills: Drink Mixing, Garnishing, POS Systems, Customer Service, Cash Handling
United States · On-site
City, State:Denver, Colorado Title: Bartender Location: Denver, CO FLSA: Non-Exempt Status: Full-time Reports to: Bar Manager Pay: $16.27 per hour plus tips Job Summary: The Bartender is responsible for mixing, pouring, …
Skills: Drink Mixing, Garnishing, POS Systems, Customer Service, Cash Handling
Pullman, Washington, United States · On-site
City, State:Pullman, Washington Join our team! Starting pay: $17.13 Basic Purpose: Cleans guest rooms to exacting standards. Essential Duties and Responsibilities: Has a set number of rooms to clean during a shift. Remov…
Skills: Room Cleaning, Sanitization, Vacuuming, Attention To Detail, Time Management
Morgantown, West Virginia, United States · On-site
City, State:Morgantown, West Virginia Title: Restaurant Supervisor Location: Morgantown, Marriott FLSA: Non-Exempt Status: Full-time Reports to: Restaurant Manager Supervises: Restaurant Team Members Starting Pay: $16.00…
Skills: Staff Supervision, Guest Satisfaction, Service Recovery, Revenue Control, Staff Training
Anchorage, Alaska, United States · On-site
City, State:Anchorage, Alaska Title: Night Auditor Location: Anchorage, AK FLSA: Non-Exempt Status: Part-time, full-time Reports to: Assistant General Manager Pay Range: 19.00 Job Summary: The Night Auditor is responsibl…
Skills: Bookkeeping, Financial Balancing, Customer Service, Property Management Systems, Communication Skills
Huntersville, North Carolina, United States · On-site
$20/hr–$21/hr
City, State:Lone Tree, Colorado Title: Night Auditor Location: Lone Tree, Colorado FLSA: Non-Exempt Status: Full-Time Reports to: Front Office Manager Pay Range: $20 - $21 (DOE) Job Summary: The Night Auditor is responsi…
Skills: Bookkeeping, Financial Balancing, Customer Service, Property Management Systems, Communication
Saddle Brook, New Jersey, United States · On-site
$70k–$75k/yr
City, State:Saddle Brook, New Jersey Salary range $70,000.00 - $75,000.00 Title: Conference Service Manager Location: Saddle Brook, NJ FLSA: Exempt Status: Full-time Reports to: Director of Sales Supervises: Property Sal…
Skills: Event Management, Food and Beverage Management, Convention Services, Client Relationship Management, Budgeting
United States · On-site
City, State:New York, New York Title: Assistant Guest Service Manager Location: New York, NY FLSA: Exempt Status: Full- time Reports to: Assistant General Manager Supervises: Front Desk Team Members Pay Range: $72,000.00…
Skills: Front Office Operations, Staff Supervision, Guest Relations, Problem Solving, Property Management Systems
Saddle Brook, New Jersey, United States · On-site
City, State:Saddle Brook, New Jersey Pay $22.00/hour Title: Front Desk Supervisor Location: Saddle Brook, NJ FLSA: Non-Exempt Status: Full Time Reports to: Front Office Manager Supervises: Front Office Department Pay Ran…
Skills: Leadership, Supervisory Skills, Guest Relations, Property Management Systems, Conflict Resolution
Seattle, Washington, United States · On-site
City, State:Seattle, Washington Title: Executive Sous Chef Location: Seattle, Washington FLSA: Exempt Status: Full-time Reports to: Executive Chef Supervises: Kitchen Team Members Pay Range: $100,000 Annually Job Summary…
Skills: Kitchen Management, Food Preparation, Staff Supervision, Inventory Management, Menu Development
Seattle, Washington, United States · On-site
$110k–$130k/yr
City, State:Seattle, Washington Title: Executive Chef Location: Seattle, Washington FLSA: Exempt Status: Full-time Reports to: Director of Food & Beverage / General Manager Supervises: Culinary Team Members Pay Range: $1…
Skills: Culinary Management, Menu Development, Food Cost Control, Staff Supervision, Food Safety
Saddle Brook, New Jersey, United States · On-site
City, State:Saddle Brook, New Jersey Pay rate $19.00/hour Title: Guest Service Agent Location: Saddle Brook, NJ FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $19.00/hour Job Summary: The …
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
Saddle Brook, New Jersey, United States · On-site
$70k–$75k/yr
City, State:Saddle Brook, New Jersey Salary range $70,000.00 - $75,000.00 + bonus eligible Title: Catering and Events Sales Manager Location: Saddle Brook, NJ FLSA: Exempt Status: Full-time Reports to: Director of Sales …
Skills: Catering Sales, Client Relationship Management, Event Planning, Negotiation, CRM Systems
New York, New York, United States · On-site
$20/hr–$24/hr
City, State:New York, New York Title: Night Auditor Relief & Guest Services Agent Location: New York, NY FLSA: Non-Exempt Status: Full-Time Reports to: Front Office Manager Pay Range: $20.00 - $24.00 Job Summary: The Nig…
Skills: Bookkeeping, Financial Balancing, Customer Service, Property Management Systems, Communication Skills
New York, New York, United States · On-site
City, State:Flushing, New York Title: Front Office Manager Location: Flushing, NY FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: General Manager Supervises: Front Office Department P…
Skills: Front Office Management, Guest Service, Leadership, Property Management Systems, Financial Reporting
Denver, Colorado, United States · On-site
City, State:Denver, Colorado Title: Room Attendant Location: Denver, CO FLSA: Non-Exempt Status: Part-time Reports to: Housekeeping Manager Pay Range: $19.29 per hour Job Summary: The Room Attendant ensures the cleanline…
Skills: Housekeeping, Room Cleaning, Time Management, Attention To Detail, Communication Skills
Atlanta, Georgia, United States · On-site
$65k–$85k/yr
City, State:Atlanta, Georgia Title: Senior Sales Manager Location: Atlanta, GA FLSA: Exempt Status: Full-time Reports to: Director of Sales Supervises: Property Sales Department Pay Range: $65,000-$85,000 Job Summary: Th…
Skills: Sales Strategy, Relationship Building, Market Development, Revenue Management, Customer Service
Wilsonville, Oregon, United States · On-site
City, State:Wilsonville, Oregon Title: Server Location: Wilsonville, Oregon FLSA: Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Restaurant Manager Pay Range: $16.80 Job Summary: The Server is re…
Skills: Guest Service, Order Taking, Menu Knowledge, Wine Recommendation, Arithmetic
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The Guest Service Agent manages check-in and check-out procedures, handles reservations, and processes payments. They coordinate with housekeeping and maintenance to ensure high levels of guest satisfaction and operational efficiency.
Previous experience in hotel front desk or guest services is preferred. Candidates must be proficient in property management systems and basic office software with the ability to work a flexible schedule.
Title: Guest Service Agent
Location: Loveland, CO
FLSA: Exempt/Non-Exempt
Status: Part-time, full-time, seasonal, on-call.
Reports to: Front Office Manager
Pay Range: Enter hourly rate range or salary range depending on position
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel front desk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel’s front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-06-27Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage. We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results. Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
Offices: 4949 S Niagara Street, Suite 300, Denver, Colorado 80237, US
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage. We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results. Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
Offices: 4949 S Niagara Street, Suite 300, Denver, Colorado 80237, US
