Bozeman, Montana, United States · On-site
$20/hr–$21/hr
City, State:Bozeman, Montana Title: Guest Service Agent Location: Bozeman, MT FLSA:Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $20-$21 per hour Job Summary: The Guest Service Agent is respons…
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
Anaheim, California, United States · On-site
City, State:Garden Grove, California Title: Line Cook Location: Garden Grove, CA FLSA: Exempt/Non-Exempt Status: Full-time Reports to: F&B Manager Pay Range: $17.50/hr Job Summary: The Line Cook is responsible for prepar…
Skills: Food Preparation, Cooking Station Operation, Recipe Adherence, Food Sanitation, Safe Food Handling
Anchorage, Alaska, United States · On-site
City, State:Anchorage, Alaska The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Pr…
Skills: Customer Service, Food Preparation, Food Safety, Inventory Management, Buffet Setup
Montgomery, Alabama, United States · On-site
City, State:Montgomery, Texas Title: Pool Server Location: Montgomery, TX FLSA: Non-Exempt Status: Seasonal/Part-time Reports to: Manager Pay Range:$3.50+Tips About Us: We are visionaries in the hospitality industry, fue…
Skills: Guest Service, Food and Beverage Service, Cash Handling, Order Processing, Communication Skills
Montgomery, Alabama, United States · On-site
City, State:Montgomery, Texas Title: Bartender Location: Montgomery, TX FLSA: Non-Exempt Status: Part-time, seasonal Reports to: Bar Manager Pay Range: 8.00 plus tips Job Summary: The Bartender is responsible for mixing,…
Skills: Drink Mixing, Garnishing, POS Systems, Customer Service, Cash Handling
Loveland, Colorado, United States · On-site
City, State:Loveland, Colorado Title: Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly rate range…
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
Boulder, Colorado, United States · On-site
City, State:Boulder, Colorado Title: Guest Service Agent Location: Boulder, CO FLSA: Non-Exempt Status: Part-time, Reports to: Guest Services Manager Pay: $20 per hour Job Summary: The Guest Service Agent is responsible …
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
Montgomery, Alabama, United States · On-site
City, State:Montgomery, Texas Title: Server Location: Montgomery, TX FLSA: Non-Exempt Status: Seasonal Reports to: Restaurant Manager Pay Range: $3.50+TIPS Job Summary: The Server is responsible for serving food in a fri…
Skills: Guest Service, Order Taking, Menu Knowledge, Wine Recommendation, Arithmetic
Denver, Colorado, United States · On-site
$19/hr–$20/hr
City, State:Denver, Colorado Title: Maintenance Attendant Location: Denver, CO FLSA: Non-Exempt Status: Full-time Reports to: Chief Engineer Pay Range: $19.50 - $20.50 per hour Job Summary: The Maintenance Attendant supp…
Skills: Preventative Maintenance, Plumbing, Electrical Systems, HVAC, Refrigeration
United States · On-site
$135k–$140k/yr
City, State:New York, New York Title: Director of Operations/HR Location: NYC, NY FLSA: Exempt Status: Full-time Reports to: General Manager Supervises: Property Team Members Pay Range: $135,000 - $140,000 per year About…
Skills: Hotel Management, Human Resources Management, Revenue Management, Financial Analysis, Budgeting
Austin, Texas, United States · On-site
City, State:Austin, Texas Title: Banquet Server Location: Embassy Suites Austin Central FLSA: Non-Exempt Status: Part-time Reports to: Banquet Manager Pay Range: $18.00 / Hour Job Summary: The Banquet Server provides foo…
Skills: Customer Service, Food And Beverage Service, Communication, Multitasking, Basic Math
Ocean City, New Jersey, United States · On-site
City, State:Ocean City, Maryland Title: Assistant General Manager Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: General Manager Supervises: Property Team Membe…
Skills: Revenue Management, Financial Analysis, Budgeting, Property Management Systems, Microsoft Office
Pullman, Washington, United States · On-site
City, State:Pullman, Washington Title: Room Inspector Location: Pullman, Washington Status: full-time Reports to: Executive Housekeeper Supervises: Housekeeping Department Pay Range: 17.50 Job Summary: The Room Inspector…
Skills: Room Inspection, Cleanliness Standards, Attention To Detail, Communication, Interpersonal Skills
Boulder, Colorado, United States · On-site
City, State:Boulder, Colorado Title: Houseperson Location: Boulder, CO FLSA: Non-Exempt Status: Part-time Reports to: Houseperson Pay $20.00 per hour Job Summary: The Houseperson is responsible for maintaining the cleanl…
Skills: Cleaning, Housekeeping, Time Management, Communication, Attention To Detail
Sussex County, Delaware, United States · On-site
City, State:Fenwick Island, Delaware Title: Bartender Location: Fenwick Island, DE FLSA: Non-Exempt Status: seasonal Reports to: Bar Manager Job Summary: The Bartender is responsible for mixing, pouring, and serving both…
Skills: Drink Mixing, Garnishing, POS Systems, Customer Service, Cash Handling
New York, New York, United States · On-site
$67k–$70k/yr
City, State:New York, New York Pay Range: $67,000 - $70,000 annually Title: Assistant Front Office Manager Location: New York, NY FLSA: Exempt Status: full-time Reports to: Operations Manager / Front office Manager Super…
Skills: Front Office Management, Guest Relations, Staff Supervision, Property Management Systems, Microsoft Office
United States · On-site
City, State:Ocean City, Maryland Indoor Concessions Attendant Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnanc…
Skills: Customer Service, Food Handling, Cash Handling, Hospitality
New York, New York, United States · On-site
$27/hr–$29/hr
City, State:New York, New York Pay Range: $27.51 - $29.51 hourly Title: Part-Time Bartender/Server Location: New York, NY FLSA: Non- Exempt Status: Part-time Reports to: Bar Manager Job Summary: Interlude Rooftop lounge …
Skills: Drink Mixing, Customer Service, POS Systems, Cash Handling, Alcohol Safety
Denver, Colorado, United States · On-site
$19/hr–$20/hr
City, State:Denver, Colorado Title: Room Attendant Location: Denver, Colorado FLSA: Non-Exempt Status: On-call. Reports to: Housekeeping Supervisor Pay Range: $19.29 - $20.00 hourly Job Summary: The Room Attendant ensure…
Skills: Housekeeping, Cleaning Standards, Attention To Detail, Time Management, Communication Skills
Atlanta, Georgia, United States · On-site
City, State:Atlanta, Georgia Title: Cocktail Server Location: Atlanta, GA FLSA: Non-Exempt Status: Full Time Reports to: Restaurant Manager Pay Range: $8 Job Summary: The Server is responsible for serving food in a frien…
Skills: Guest Service, Order Processing, Alcohol Service Standards, Menu Knowledge, Communication Skills
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The Guest Service Agent manages check-in and check-out procedures while maintaining accurate guest records and payments. They coordinate with housekeeping and maintenance to ensure high levels of guest satisfaction and operational efficiency.
Previous experience in hotel front desk or guest services is preferred. Candidates must be proficient in property management systems and basic office software with the ability to handle cash transactions.
Title: Guest Service Agent
Location: Bozeman, MT
FLSA:Non-Exempt
Status: Full-time
Reports to: Front Office Manager
Pay Range: $20-$21 per hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel front desk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel’s front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-06-24Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage. We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results. Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
Offices: 4949 S Niagara Street, Suite 300, Denver, Colorado 80237, US
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage. We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results. Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
Offices: 4949 S Niagara Street, Suite 300, Denver, Colorado 80237, US
