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Full-time
Competitive Wages, Optical Coverage, Training And Development Opportunities
Posted 24d ago
~40 hrs/week
Responsibilities
The specialist is responsible for greeting customers, managing check-ins/outs, and coordinating appointments. They also handle billing, payments, and general store operations to ensure a positive patient experience.
Requirements
Candidates should have proficiency in technology and MS Office, along with strong communication skills. Previous retail experience is considered an asset for this fast-paced environment.
Full job description
We're hiring to fill a current vacancy, join our team at Regina - Gordon Road and Rochdale Blvd partners of solis optics, as a Patient Services Specialist!
In this role you’ll deliver exceptional service and support, making an impact on people’s lives in a fun, supportive, dynamic, and rewarding environment.
This position is a full-time role working 30-40 hours per week. Our location is open Monday to Saturday.
What You'll Do
Greet and welcome customers, manage customer check-in and check-out
Engage with customers in person, by phone, and via email
Manage billing and payments for patients, insurers and other third parties
Deliver exceptional customer service to ensure a positive customer experience
Support store operations by performing additional duties as required
What You Bring
Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Outstanding communication and interpersonal skills, with a passion for connecting with customers and providing exceptional experiences
A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively
How You'll Benefit
Competitive wages and benefits with exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth
Why You Should Join Us
solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate and team member experience.
Related keywords
OpticalPatient ServicesRetailBillingCustomer ExperienceMS OfficeHealthcare AdministrationPatient CoordinationSolis OpticsFYihealth Group
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care.
But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow.
And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on.
While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula.
No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
Offices: 2424 4 St NE, 300, Calgary, Alberta T2S 2T4, CA
OptometryOpticianDoctor Ledand Eye HealthHospitalHealth Care
How many Administrative jobs are open in Regina, Canada right now?
There are currently 158 open administrative positions in Regina, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Regina, Canada?
Companies currently hiring include GTR Immigration - A division of GreenTech Resources Ltd,Canada, Global Elite Consultants, Government of Saskatchewan, City of Regina, Canna Cabana, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Regina, Canada?
Yes — 22 of the 158 open administrative positions offer remote or hybrid work (12 remote, 10 hybrid).
How do I apply for Administrative jobs in Regina, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.