Burnaby, British Columbia, Canada · On-site
$19/hr–$19/hr
Our FYidoctors Burnaby - 6th street clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll de…
Skills: Customer service, Patient check-in, Patient check-out, Pre-testing, Appointment coordination
Mississauga, Ontario, Canada · On-site
$18/hr–$19/hr
We're hiring to fill a current vacancy, join our team at Jonathan Lenard Opticians - partners of solis optics, as a Patient Services Specialist! In this role you’ll deliver exceptional service and support, making an impa…
Skills: Customer service, Communication, Interpersonal skills, Multi-tasking, Microsoft Office Suite
Calgary, Alberta, Canada · On-site
Join our dynamic team as an Analyst, IT Service Desk! As the first point of contact, you’ll play a crucial role in ensuring smooth operations and resolving IT related challenges for our diverse team. This position is bas…
Skills: IT service management, Windows 11, Active Directory, Remote Desktop, Office 365
Quebec, Quebec, Canada · On-site
Notre clinique Visique Québec - Cap-Rouge recherche une personne comme vous, qui saura mettre à profit ses compétences exceptionnelles et son expérience au sein de notre équipe en tant que spécialiste du service aux pati…
Skills: Customer service, Communication, Interpersonal skills, Teamwork, Multitasking
Grimsby, Ontario, Canada · On-site
$18/hr–$22/hr
Our FYidoctors - Grimsby - Main St clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance the …
Skills: Customer service, Optical dispensing, Frame selection, Facial measurements, Prescription interpretation
On-site
$18/hr–$22/hr
Our FYidoctors Toronto - Yonge St clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance the l…
Skills: Customer service, Communication, Interpersonal skills, Multi-tasking, Computer proficiency
Township of Langley, British Columbia, Canada · On-site
Optiks International in Langley recruiting for an Optometrist to join our team 2-3 days per week including Saturday. Our clinic is seeing consistent new patient growth to compliment our existing patients creating need fo…
Skills: Optometry, Patient Care, Retinal Imaging, OCT, Comprehensive Eye Exams
Montreal, Quebec, Canada · On-site
Spécialiste du service aux patients Laissez VISIQUE enrichir votre carrière ! Nous vous offrons une formation complète sur place — venez découvrir le monde passionnant de l’optique, un univers où se rencontrent style, mo…
Skills: Customer Service, Retail Sales, Administrative Support, Interpersonal Communication, Computer Literacy
Kamloops, British Columbia, Canada · On-site
Optiks International part of Solis Optics is seeking a Part Time Optometrist to join our team in Kamloops. With strong and consistent patient demand, this is an excellent opportunity to build a schedule that fits your ne…
Skills: Optometry, Patient Care, OCT Imaging, Dry Eye Treatment, Meibography
Prince George, British Columbia, Canada · On-site
$19/hr–$22/hr
Our FYidoctors Prince George clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance the lives …
Skills: Optical Prescription Interpretation, Frame Selection, Facial Measurements, Eyewear Adjustments, Patient Education
Alberta, Canada · On-site
Optiks International in Medicine Hat is recruiting for an Optometrist to join our team 3-4 days per week. Our clinic is seeing consistent new patient growth to compliment our existing patients creating need for a new OD …
Skills: Optometry, Patient Care, Retinal Imaging, OCT, Dispensing
Calgary, Alberta, Canada · On-site
Our FYidoctors Calgary - Edgemont clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance the l…
Skills: Customer service, Communication, Interpersonal skills, Multi-tasking, Optical prescription interpretation
Tisdale, Saskatchewan, Canada · On-site
Our FYidoctors - Tisdale - Healthplex clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll …
Skills: Customer service, Patient check-in, Patient check-out, Pre-testing, Appointment coordination
Tisdale, Saskatchewan, Canada · On-site
Our FYidoctors - Tisdale - Healthplex clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance t…
Skills: Customer service, Optical dispensing, Frame selection, Facial measurements, Prescription interpretation
East Gwillimbury, Ontario, Canada · On-site
$18/hr–$22/hr
Our FYidoctors East Gwillimbury clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance the liv…
Skills: Customer service, Optical dispensing, Frame selection, Facial measurements, Prescription interpretation
Elmsdale, Nova Scotia, Canada · On-site
Our FYidoctors Elmsdale clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver except…
Skills: Customer service, Patient check-in, Pre-testing, Appointment coordination, Billing
Windsor, Ontario, Canada · On-site
$18/hr–$22/hr
Our FYidoctors - Windsor - Roundhouse clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance t…
Skills: Customer service, Optical dispensing, Frame selection, Facial measurements, Prescription interpretation
Ottawa, Ontario, Canada · On-site
$18/hr–$19/hr
Our FYidoctors Ottawa - Cumberland St clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll …
Skills: Customer service, Patient check-in, Patient check-out, Pre-testing, Appointment coordination
Roseville, California, United States · On-site
$21/hr–$26/hr
Our Clearvue Eye Care - Roseville partners of FYidoctors of California Inc clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optician! This position is a full-time r…
Skills: Eyewear Retail, Eyewear Repair, Patient Care, Customer Service, Frame Selection
Atascadero, California, United States · On-site
$19/hr–$24/hr
Our Atascadero partners of FYidoctors of California Inc clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optician! This position is a full-time role working 30-40 h…
Skills: Eyewear Retail, Eyewear Repair, Patient Care, Customer Service, Frame Selection
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The Patient Services Specialist is responsible for managing patient check-ins, coordinating appointments, and handling billing and payments. They also perform pre-testing and provide minor repairs and adjustments to eyewear to ensure a positive patient experience.
Candidates should possess excellent communication and interpersonal skills with the ability to thrive in a fast-paced environment. Proficiency with technology and MS Office Suite is required, while previous retail experience is considered an asset.
Our FYidoctors Burnaby - 6th street clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.
What You’ll Do
What You Bring
How You'll Benefit
Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.
FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
Offices: 2424 4 St NE, 300, Calgary, Alberta T2S 2T4, CA
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
Offices: 2424 4 St NE, 300, Calgary, Alberta T2S 2T4, CA
