About Us Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated order…
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Serve as the Dental Billing Subject Matter Expert to guide the product team in automating tasks and troubleshooting billing issues for clients. Develop scalable operating procedures and monitor KPIs to ensure the effectiveness of billing processes.
Requirements
Requires over 5 years of dental billing experience with expert knowledge of CDT codes and major Practice Management Systems. Candidates must be based in NYC and possess a startup mindset comfortable with ambiguity and rapid iteration.
Full job description
About Us
Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch Dental is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products.
Torch Dental has raised over $50+ million from top VCs including Bessemer Venture Partners, American Express, Health Velocity Partners, Felicis, and FJ Labs. We are a close-knit team that enjoys working together every day to solve real-world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture.
Location: New York, NY (Hybrid - 3 days in-office)
\nKey Responsibilities
Dental Billing & Industry Expertise
Act as the primary Dental Billing Subject Matter Expert (SME) to guide our product team in building automated tasks.
Primary point of contact for office managers and dentists to gather feedback and troubleshoot billing issues.
Deep knowledge of various PMS systems including Dentrix, Eaglesoft and OpenDental.
Stay ahead of annual ADA code changes and industry shifts in payer requirements.
Leadership & Operations
Develop standard operating procedures (SOPs) for how practices interact with our AI platform.
Identify ways to build out the Billing Organization in a scalable way including full time and outsourced team members.
Monitor and report on key performance indicators (KPIs) for effectiveness of billing processes.
What We're Looking For
5+ years of experience in Dental Billing Experience handling complex claims, appeals and end to end workflows
Expert-level knowledge of CDT codes and dental insurance archetypes (PPO, HMO, Medicaid).
Deep familiarity with major Practice Management Systems (PMS) such as Dentrix, Eaglesoft, and Open Dental.
Startup Mindset: Comfortable with ambiguity, rapid iteration, and working closely with technical teams.
NYC-Based: Ability to work from our NYC office to collaborate with the founding team.
Preferred Qualifications
Experience working in a large DSO (Dental Support Organization) or a boutique dental billing firm.
Previous experience in a "Product Specialist" or "Implementation" role at a health-tech company.
Certification in Dental Billing (CPB) or Coding.
Compensation and Benefits:
Competitive Salary + Early-Stage Equity
401(k) benefits with Empower
Medical and dental coverage via Aetna
Unlimited PTO
Paid parental leave
Fully stocked office kitchen for in-person team members
An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes
\n
$80,000 - $90,000 a year
\n
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products.
We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.
If you have any questions, feel free to reach out to us:
email: [email protected]
Offices: New York, New York N/A, US
Information TechnologyHealth CareProductivity ToolsDental
How many Administrative jobs are open in New York, NY right now?
There are currently 9,157 open administrative positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Mount Sinai Health System, Northwell Health, NYU London, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in New York, NY?
Yes — 2122 of the 9157 open administrative positions offer remote or hybrid work (275 remote, 1847 hybrid).
How do I apply for Administrative jobs in New York, NY?
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