Jobs at XpresSpa (Now Hiring) — 5 open

Description

  Join us in creating a memorable and relaxing experience for travelers. If you are a talented and enthusiastic Nail Technician looking to thrive in a dynamic environment, we invite you to apply for this opportunity.    We are seeking a skilled and customer-oriented Nail Technician to join our team. As an airport spa Nail Technician, you will be responsible for providing high-quality nail care services to travelers, ensuring they leave with beautifully manicured nails and a positive experience. This position offers a unique opportunity to work in a fast-paced environment, catering to a diverse clientele.   Responsibilities: Nail Services: 

• Perform professional manicure and pedicure services in compliance with hygiene and safety standards. 
• Offer a range of nail treatments, including nail shaping, cuticle care, polish application and nail art. 

Guest Service: 

• Greet guests with a warm and welcoming demeanor, creating a positive first impression. 
• Engage with guests to understand their preferences and tailor spa services to meet individual needs. 
• Collect and maintain guest profiles and preferences for personalized service. 
• Function as a liaison between spa staff and guests to facilitate smooth communication. 
• Maintain a professional and ethical approach in all interactions with guests. 

Problem Resolution: 

• Address and resolve guests concerns or issues promptly and professionally. 
• Escalate complex matters to management when necessary. 

Appointment Management: 

• Schedule appointments and manage the scheduler efficiently. 
• Accommodate walk-in customers and manage wait times effectively. 

Sales: 

• Promote spa services and products to guests. 
• Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue. 
• Provide product knowledge and recommendations to customers. 

Team Collaboration: 

• Collaborate with fellow technicians and Spa staff to create a positive and cohesive work environment. 
• Participate in ongoing training and skill development opportunities. 

Sanitation and Safety: 

• Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.  
• Follow spa policies and procedures related to health and safety. 

Compliance: 

• Adhere to all relevant regulations and polices related to spa operations. 
• Maintain confidentiality regarding guests’ information and spa procedures. 
• Participate in continued education in your field to remain current on your license. 

Required Qualifications 

• High School Diploma or GED 
• Valid Cosmetology/Nail Technician License. 
• Excellent Interpersonal and Communication Skills. 
• Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers. 

Preferred Qualifications: 

• Proven experience as a Nail Technician, preferably in a salon or spa setting. 
• Strong Attention to Detail and a Passion for Providing Exceptional Customer Service. 
• Ability to Work in a fast-paced Environment. 

Core Competencies 

• Teamwork 
• Communication 
• Customer Focus 
• Results Driven 

Benefits: 

• Competitive Hourly Wage – Plus Tips. 
• Employee Discounts on Products and Services. 
• Access to Airport Facilities and amenities. 
• Flexible scheduling 
• Medical Denta, Vision, and Pet Insurance 
• 401K 
• Generous PTO Plan 

Join our team, where you will cater to the wellness needs of people on the go, turning their journey into a rejuvenating experience. Please send your resume to [email protected]. We look forward to hearing from you! 
Eligible for Full-time positions only.