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$22/hr–$29/hr
Full-time
high school
Medical, Dental, Vision, 401k, Paid Time Off, Paid Sick Leave
Posted 52d ago
~40 hrs/week
Responsibilities
Perform collection activities including calls, correspondence, and negotiating payment plans to recover outstanding balances. Manage billing disputes and collaborate with internal teams to maintain accurate customer account records.
Requirements
Requires at least 2 years of experience in collections, accounts receivable, or customer account management. A high school diploma or equivalent is required, with proficiency in Excel and Oracle preferred.
Full job description
Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Performs a variety of collection activities including collection calls, correspondence, negotiating payment plans, and maintaining records of all communication. Provides customer service regarding collections issues and resolves client discrepancies.
This is an in office position located at 110 E 42nd St, 10th Floor, New York, NY
What You’ll Do
Contact customers via phone and email to collect outstanding balances
Secure payment commitments and follow up to ensure timely payment
Manage and resolve billing disputes
Escalate high-risk or delinquent accounts as needed
Track and follow up on payment promises
Use dashboards and reports to prioritize accounts
Collaborate with internal teams to effectively manage customer accounts
What You’ll Bring
2+ years of collections, AR, or customer account management experience
Strong communication and negotiation skills
Ability to manage a high-volume workload
Detail-oriented with strong follow-up discipline
Experience with Excel and Oracle a plus
High School diploma or equivalent
Pay Range: $22.16 - $29.56 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. First American serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, homebuilders and others involved in residential and commercial property transactions with products and services specific to their needs. With total revenue of $9.2 billion in 2021, the company offers its products and services directly and through its agents throughout the United States and abroad.
Offices: 1 First American Way, Santa Ana, CA 92707, US
How many Administrative jobs are open in New York, NY right now?
There are currently 9,233 open administrative positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Mount Sinai Health System, Northwell Health, NYU London, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in New York, NY?
Yes — 2129 of the 9233 open administrative positions offer remote or hybrid work (282 remote, 1847 hybrid).
How do I apply for Administrative jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.