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$62k–$75k/yr
Full-time
high school, associate degree, bachelor degree
Posted 51d ago
~40 hrs/week
Responsibilities
Lead the Application Review section of the General Vending Unit, overseeing the processing of licenses, renewals, and waitlist transactions. Ensure operational efficiency and compliance with agency policies while managing staff productivity and resolving complex applicant issues.
Requirements
Requires a combination of education and experience, including at least one year of administrative or supervisory experience. Candidates must hold a high school diploma, associate degree, or bachelor's degree depending on the total years of clerical experience.
Full job description
Job Description
This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
Within DCWP, the Licensing Division is the central operational hub responsible for ensuring that businesses across New York City meet the legal requirements to operate fairly, safely, and in compliance with local law. Through licensing more than 45,000 businesses in over 45 industries, the Division ensures fair competition and a level playing field for responsible small businesses that are integral to New York City's vibrant communities. The Division is the first point of contact for businesses navigating the licensing process, and it plays a critical role in upholding the integrity of the marketplace by making compliance accessible, efficient, and equitable. The Licensing Division supports DCWP's broader mission of protecting New Yorkers by ensuring that every business that needs to be licensed operating in the five boroughs has met the standards required to serve the public with integrity.
The General Vending Unit is seeking an experienced and organized Special Applications Supervisor to lead Application Review section of unit. This position is responsible for overseeing application review, payment verification, waitlist administration, records management, and related licensing functions to ensure timely, accurate, and consistent processing of General Vending transactions.
Responsibilities include, but are not limited to:
- Supervise staff responsible for reviewing and processing applications, renewals, amendments, waitlist transactions, and supporting documentation - Monitor application processing activities to ensure compliance with licensing requirements, agency policies, and established procedures - Review complex applications, resolve processing issues, and provide guidance on eligibility and documentation requirements - Monitor processing timelines, workloads, and staff productivity to ensure efficient operations - Ensure the accuracy and integrity of General Vending waitlists, licensing records, and related data - Establish and maintain quality control standards for application review and processing activities - Respond to escalated applicant inquiries, complaints, and operational issues - Develop and implement procedures to improve efficiency, consistency, and customer service - Prepare reports, track performance metrics, and identify operational trends requiring management attention - Coordinate with other Licensing units and support implementation of General Vending initiatives
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Qualifications
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: CONSUMER AND WORKER PROTECTION
Job Category: Public Safety, Inspections, & Enforcement
Salary Band: $70,000 to $80,000
Compensation: USD 61656 - USD 74932
Related keywords
General VendingLicensingPublic SafetyConsumer ProtectionRegulatory ComplianceAdministrative SupervisionGovernment AdministrationApplication ProcessingRecords ManagementNYC DCWP
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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How many Administrative jobs are open in New York, NY right now?
There are currently 9,233 open administrative positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Mount Sinai Health System, Northwell Health, NYU London, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in New York, NY?
Yes — 2130 of the 9233 open administrative positions offer remote or hybrid work (283 remote, 1847 hybrid).
How do I apply for Administrative jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.